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Few More ADM-201 Exact Exam Questions:
Question # 1
Support agents at Cloud Kicks are spending too much time finding resources to solve customer cases. The agents need a more efficient way to find documentation and similar cases from the Case page layout.
How should an administrator meet this requirement?
A. Use an interview flow to capture Case details.
B. Create a custom object to capture popular Case resolutions.
C. Direct users to Global Search to look for similar cases.
D. Configure Knowledge with articles and data categories.
Answer: C
Question # 2
The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.
Which two features should the administrator configure? Choose 2 answers
A. Sales Quotes
B. Opportunity List View
C. Forecasting
D. Opportunity Stages
Answer: C, D
Question # 3
Cloud Kicks need to be able to show different picklist values for sales and marketing users. Which two options will meet this requirement?
Choose 2 answers
A. One page layout, two record types, one picklist
B. Two page layouts, one record type, two picklists
C. Two permission sets, one record type, one picklist
D. One record type, two profiles, one picklist
Answer: A,B
Question # 4
At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are two considerations for enabling this functionality?
Choose 2 answers
A. Collaboration groups are created automatically for every department.
B. Object layouts should be configured to include the groups related list.
C. The Add Record action must be configured in the group publisher.
D. An administrator needs to create a group to enable record sharing
Answer: B, C
Explanation:
To enable record sharing and collaboration with groups, you need to add the groups related list to the object layouts and configure the Add Record action in the group publisher. References: https://help.salesforce.com/s/articleView?id=sf.collab_groups_records.htm &type=5 https://help.salesforce.com/s/articleView?id=sf.collab_groups_record_actions.htm &type=5
Question #5
DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generated leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year. Which AppExchange item should help the administrator to meet the request?
A. Lightning Data
B. Lightning Community
C. Flow Solutions
D. Bolt Solutions
Answer: C
Question # 6
Cloud kicks wants to track shoe designs by-products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.
Which two steps should the administration configure to meet this requirement?
A. Create a Custom Object for shoe design.
B. Configure a Custom Lookup Field for shoe design on the product object.
C. Add a custom master detail field for shoe design on the Product Object.
D. Use the Standard Object for designs.
Answer: A,C
Question # 7
Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs.
Which two options should the administrator suggest?
Choose 2 answers
A. Download into a Trailhead Playground.
B. Test Drive in a production org.
C. Check edition compatibility.
D. Install in a sandbox.
Answer: A,D
Question # 8
Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.What should an administrator do to satisfy this requirement?
A. Create an auto-response rule and a public group.
B. Create a predefined case team and an assignment rule.
C. Create a queue and a criteria-based sharing rule.
D. Create a user-based sharing rule and an ad-hoc case team.
Answer: B
Question # 9
An administrator at Cloud Kicks wants to deactivate a user who has left the company. What are two reasons that would prevent a user from being deactivated? (Choose two.)
A. The user is in a custom hierarchy field.
B. The user is the sole recipient of a workflow email alert.
C. The user is part of a territory hierarchy.
D. The user is the highest role in the role hierarchy.
Answer: A,B
Question # 10
Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers. Which two options should be added to the Lightning record pages to achieve this? Choose 2 answers
A. Custom Component
B. Highlight Panel
C. Action and Recommendations
D. Component Visibility Filter
E. Rich Text Area
Answer: A,C
Question # 11
Which two actions should an administrator perform with Case escalation rules?
A. Re-open the Case.
B. Send email notifications.
C. Change the Case Priority.
D. Re-assign the Case.
Answer: B,D
Explanation:
Case escalation rules are used to escalate cases that have not been resolved within a certain time frame by changing the case owner, sending emailnotifications, or triggering workflow actions. You can use these actions to alert the appropriate users or groups when a case needs urgent attention or escalation.References:https://help.salesforce.com/s/articleView?id=sf.customize_caseesc.htm &type=5
Question # 12
A Cloud Kicks employee submitted an opportunity for approval by their manager.What would happen if the employee attempts to edit the description field after submission?
A. User will see the record is now owned by their manager.
B. User will be able to edit the name, but unable to edit the description.
C. User will be presented with a 'Record Lock' notification.
D. User will be able to edit the description field only.
Answer: C
Question # 13
Universal container has a contact Lightning record Page with a component that shows LinkedIn data. The sales team would like to only show this component to sales users when they are on their mobile phones. Choose 2 Answers.
A. Filter the component visibility with User > Profile > name = sales User.
B. Filter the component visibility with Form Factor = phone
C. Filter the component visibility with view = Mobile/Tablet.
D. Filter the component visibility with User > Role > Name = Sales User.
Answer: A,B
Explanation:
To show a component that shows LinkedIn data only to sales users when they are on their mobile phones, the administrator should filter the component visibility with two conditions: User > Profile > name = sales User, which checks if the user’s profile name is “sales User” Form Factor = phone, which checks if the user’s device is a phone Filtering with view or role will not achieve the desired result. References: https://help.salesforce.com/s/articleView?id=sf.app_builder_page_visibility_rules.htm&type=5
Question # 14
Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities. The VP of sales requested that this information be accessible on the opportunity and available for reporting.
Which two options should the administrator configure to meet these requirements? (Choose two.)
A. Add the Campaign Member related list to the Opportunity page layout.
B. Customize Campaign Role.
C. Customize Campaign Member Role.
D. Add the Opportunity Contact Role related list to the Opportunity page layout.
D. Customize Opportunity Contact Role.
Answer: C,E
Question # 15
The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen. What could cause this issue?
A. The available for input checkbox was unchecked.
B. The flow is an inactive version
C. The field type is unsupported by debugging.
D. The available for output checkbox was unchecked.
Answer: C
Question # 16
The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-lead form on their website.They want to send different messages based on the Lead Industry field value.What should an administrator configure to meet this requirement?
A. Configure an auto-response rule to email the lead.
B. Add a public group and Process Builder to email the lead.
C. Use a validation rule to trigger workflow to email the lead.
D. Create an assignment rule to email the lead.
Answer: A
Question # 17
Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected. How should the administrator accomplish this goal?
A. Make Lead Source a dependent picklist to the Opportunity stage field.
B. Configure a validation rule requiring Lead Source when the stage is set to closed won.
C. Change the Opportunity stage field to read only on the page layout.
D. Modify the Opportunity stage a dependent picklist to the Lead source field.
Answer: B
Question # 18
The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.
What should the administrator suggest to meet these requirements?
A. Auto-Response Rules
B. Assignment Rules
C. Knowledge Articles
D. Email Alerts
Answer: A
Question # 19
Cloud Kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account. How should the administrator deliver this requirement?
A. An autolaunched flow on the order page that updates all open orders shipping addresses whenever the account shipping addresses changes.
B. An autolaunched flow on the account page that updates all open orders shipping addresses whenever the account shipping addresses changes.
C. A screen flow on the order page that lets the reps choose the updated account shipping address in all open associated orders.
D. A screen flow on the account page that lets the reps choose the updated account shipping address in all open associated orders.
Answer: B
Question # 20
Northern Trail Outfitters has a custom quick action on Account that creates a new Case. How should an administrator make the quick action available on the Salesforce mobile app?
A. Include the action in the Salesforce Mobile Navigation menu.
B. Create a custom Lightning App with the action.
C. Create a custom Lightning App with the action.
D. Modify compact Case page layout to include the action.
Answer: C
Question # 21
Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated.
How should the administrator configure the policies in my domain settings?
A. Set the Redirect policy to Do Not redirect.
B. Set the login policy to prevent login from https://login.salesforce.com
C. Set the login policy to require login from https://nto.my.salesforce.com
D. Set the redirect policy to Redirect with a warning to the same page within the domain.
Answer: C
Question # 22
Dream House Realty wants to track how many lifts are being installed into customer garages. The to Be Installed custom checkbox field on the custom Lift object should be checked and an external system should be notified via an outbound message the next day when a lift is sold.
What automation tool should be used to complete this task?
A. Flow
B. Approval process
C. Process Builder
D. Process Builder
Answer: A
Question #23
Which two actions should an administrator perform with Case escalation rules? Choose 2 answers
A. Change the Case Priority.
B. Re-open the Case.
C. Re-assign the Case.
D. Send email notifications.
Answer: C, D
Explanation:
Case escalation rules can be used to re-assign the case to a different user or queue when certain criteria are met, ensuring that cases are addressed promptly. Additionally, these rules can trigger email notifications to inform relevant stakeholders about the escalation, keeping them updated on the case's status.
Question #24
An administrator at Cloud Kicks wants to deactivate a User who has left the company. What are two reasons that would prevent a user from being deactivated? Choose 2 answers
A. The user is part of a territory hierarchy.
B. The User is in a Custom hierarchy field.
C. The User is assigned in workflow email alert.
D. The User is the highest role in the role hierarchy.
Answer: A, C
Question # 25
Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.
Which feature should be used to fulfill this requirement?
A. Einstein Case Routing
B. Case assignment rule
C. Case escalation rule
D. Auto-response rule
Answer: D
Reference:
https://trailhead.salesforce.com/en/content/learn/modules/service_basics/service_basics_automate_case_management
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Getting the Scoop: ADM-201 Exam Basics
Here’s what’s on the table, pulled from Salesforce’s Credentialing and Trailhead
| Aspect | Details |
|---|---|
| Time | 105 minutes |
| Questions | 60 multiple-choice/multiple-select |
| Passing Score | 65% (about 39/60 correct) |
| Cost | $200 USD (retake $100; discounts via Salesforce) |
| Delivery | Online proctored or Pearson VUE centers |
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- • No must-haves to start, but Salesforce suggests some platform experience—think 6-12 months—or their Admin Essentials course.
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Pre-2010 Training vs. ADM-201
| FEATURE | PRE-2010 ADMIN TRAINING | ADM-201 (2010 ONWARD) |
|---|---|---|
| START | Pre-2010 (varied) | Around 2010 |
| END | Around 2010 | Still going in 2025 |
| QUESTIONS | ~30-40 (varied) | 60 |
| TIME | ~60-90 mins (varied) | 105 minutes |
| FOCUS | Simple user admin | Full platform management |
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Here’s what Salesforce expects you to handle, based on their new breakdown:
| Chunk | Weight | What’s Covered |
|---|---|---|
| Configuration & Setup | 20% | Objects, fields, layouts |
| User Management | 20% | Profiles, roles, permissions |
| Data Management | 15% | Imports, exports, quality |
| Workflow & Automation | 20% | Flows, processes, approvals |
| Security & Access | 15% | Sharing rules, encryption |
| Reports & Dashboards | 10% | Analytics, reporting tools |
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| Role | Yearly Pay (2025 Est.) |
|---|---|
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| CRM Specialist | $80,000–$105,000 |
| Business Analyst | $90,000–$115,000 |
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Salesforce ADM-201 Frequently Asked Questions
Question # 1
An administrator at Universal Containers has been asked to prevent users from accessingSalesforce from outside of their network.What are two considerations for this configuration?Choose 2answers
A. IP address restrictions are set on the profile or globally for the org.
B. Users can change their password to avoid login IP restrictions.
C. Enforce Login IP Ranges on Every Request must be selected to enforce IP restrictions.
D. Single sign-onwill allow users to log in from anywhere.
Question # 2
Sales users at Universal Containers are reporting that it is taking a long time to editopportunityrecords. Normally, the only field they are editing is the Stage field.Which two options should the administrator recommend to help simplify the process?Choose 2 answers
A. Add a path for stage to the opportunity record page.
B. Use a Kanban list view for Opportunity.
C. Configure an auto launched flow for Opportunity editing.
D. Create a simplified Opportunity page layout.
Question # 3
Dream house realty needs to use consistent picklist values in the category field onaccountsand cases, with values respective to record types.Choose 2 options
A. Multi-select picklist
B. Dependent picklist
C. Global picklist
D. Custom picklist
Question # 4
Which three items are available in the mobile navigation menu?Choose 3 answers
A. Lightning App Pages
B. Lightning Home Page
C. Chatter
D. Utility Bar
E. Dashboards
Question # 5
Universal Containers (UC) has a queue that is used for managing tasks that need to beworked by theUC customer support team. The same team will now be working some of UC's Cases.Which two options should the administrator useto help the support team?Choose 2 answers
A. Configure a flow to assign the cases to the queue.
B. Use assignment rules to set the queue as the owner of the case.
C. Add Cass to the existing queue as available object.
D. Create a new queue and add Cases as an available object.
Question # 6
Sales reps at Cloud Kicks want to be notified when they have a high likelihood ofwinning anopportunity over $1,000,000.Which feature meets this requirement?
A. Key Deals
B. Big Deal Alerts
C. Activity Timeline.
D. Performance chart.
Question # 7
Users at Cloud Kicks want to be able to create a task that will repeat every two weeks.What should an administrator do to meet the requirement?
A. Enable Creation of Recurring Tasks.
B. Flow to create recurring tasks.
C. Workflow rule to create recurring tasks.
D. Turn on Recurring Activities.
Question # 8
Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps shouldhavea streamlined solutions to update the shipping address on selected orders associated withan accountwhen the shipping address is changed on the account.How should the administrator deliver this requirement?
A. An autolaunched flow on the order page that updates all open orders shipping addresses whenever the account shipping addresses changes.
B. An autolaunched flow on the account pagethat updates all open orders shippingaddresses whenever the account shipping addresses changes.
C. A screen flow on the order page that lets the reps choose the updated account shippingaddress in all open associated orders
D. A screen flow on theaccount page that lets the reps choose the updated accountshipping address in all open associated orders
Question # 9
Cloud Kicks wants a reports to categorize accounts into small, medium, and large based onthedollar value found in the Contract Value Field.What feature should an administrator use to meet this request?
A. Detail Column
B. Bucket Column
C. Group Rows
D. Filter Logic
Question # 10
Northern Trail Outfitters wants emails received from customersto generate casesautomatically.How should the administrator ensure that the emails are sent to the correct queue?
A. Utilize a flow to identify the correct queue and assign the case.
B. Use a custom email services to set the owner of the case uponcreation.
C. Create an Escalation Rules to send cases to the correct queue.
D. Configure Email-to-Case so emails are delivered to the correct queue
Question # 11
Cloud Kicks wants to allow customers to create their own cases while visiting its publichomepage.What should the administrator recommend?
A. SMS Response
B. Web-to-Case
C. Email-to-Case
D. Omni-Channel
Question # 12
Ursa Solar Major is evaluating Salesforce for its service team and would like to know whatobjectswere available out of the box.Which three of the standard objects are available to an administrator considering a supportuse case?Choose 3 answers
A. Contract
B. Case
C. Ticket
D. Request
E. Account
Question # 13
The Sales manager at DreamHouse Realty wants the sales users to have a quick way toview and edit the Opportunities in their pipeline expected to close in the next 90 days.What should an administrator do to accomplish this request?
A. Create a custom report and schedule the sales users to receive it each day as areminder to update their opportunities.
B. Enable Sales Console and show users how to open a tab for each opportunity in thepipeline that meets the requirements.
C. Create a list view on the Opportunity object and recommend users switch the view toKanban to edit by drag and drop.
D. Make a new Sales dashboard and add a component that shows all opportunities thatmeet the criteria.
Question # 14
Cloud Kicks needs to change the owner of a case when it has been open for more than 7days.How should the administrator complete this requirement?
A. Auto - Response Rules
B. Validation Rule
C. Escalation Rule
D. Assignment Rule
Question # 15
Users have noticed that when they click on a report in a dashboard to view the reportdetails, thevalues in the report are different from the values displayed on the dashboard.What are the two reasons this is likely to occur?Choose 2 answers
A. The report needs to be refreshed.
B. The dashboard needs to be refreshed.
C. The current user does not have access to the report folder.
D. The running dashboard user and viewer have different permissions.
Question # 16
Dreamhouse Reality just announced its new home concierge offering. This product isunlikeanything the company has offered in the past and follows a different business model.What Should the administrator Configure to meet this requirement?
A. Create a quick action.
B. Create a new approval process.
C. Create a new sales process.
D. Create a new Opportunity product.
Question # 17
Cloud Kicks want to have consistency whencommunication with customers on cases. Thecompany has requested messages to be sent in an email channel with categories to helpsearch for theproper message.which Solution Should be administrator suggest to meet this requirement?
A. Prebuilt Quick Texts
B. Prebuilt Email Templates.
C. Prebuilt Flow Templates.
D. Prebuilt Auto-Responses.
Question # 18
AW Computing has six sales teams in a region. These teams always consists of the sameaccountmanager, engineer, and assistant.What should the administrator configure to make it easier for teams to collaboratewith thesamecustomer?
A. Enable and configure standard opportunity teams with splits.
B. Enable account teams and show the users how to set up a default account team.
C. Create a queue for each team and assign account ownership to the queue.
D. Propose the users manually share all their accounts with their teammates.
Question # 19
The servicemanager at Ursa Major Solar wants to let customers know that they havereceivedtheir cases via email and their websites. Medium-priority and high-priority cases shouldreceive differentemail notifications than low-priority cases. The administrator has created three emailtemplates for thispurpose.How should an administrator configure this requirement?
A. Include three assignment rules that fire when cases are created. Add a filter for casepriority. Select the appropriate email template for each rule.
B. Add three auto-response rules. Configure one rule entry criteria for each rule and set afilter for case priority. Select the appropriate email template for each rule entry.
C. Configure one workflow rule that fires when cases are created. Add a filter for casepriority. Select the appropriate email template for the rule.
D. Create one auto-response rule. Configure three rule entry criteria and set a filter for casepriority. Select the appropriate email template for each rule entry.
Question # 20
An administrator at Universal Containers needs a simple way to trigger an alert to thedirector ofsales when opportunities reach an amount of $500,000.What should the administrator configure to meet thisrequirement?
A. Set up Big Deal Alerts for the amount.
B. Enable Opportunity Update Reminders
C. Opportunity warning in Kanban View.
D. Key Deals component on the homepage
Question # 21
Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find the deal records viaa search.What options should the administrator adjust to fully restrict access?
A. Record setting and search index
B. Permissions and tab visibility
C. App permissions and search terms
D. Page layouts and field- level security
Question # 22
Which tool should an administrator use to review recent configuration changes made intheir org?
A. Critical Updates
B. Debug logs
C. Setup Audit Trail
D. Field History Tracking
Question # 23
What are three Setting an administrator should configure to make it easy for approvers torespond to approval requests?Choose 3 Answers.
A. Update the organizations chatter setting to allow approvals.
B. Enable the organizations Email approval response setting.
C. Specify initial submission actions within the approval process.
D. Add the Items to approve component to the approvers home page.
E. Create a flow to automatically approve all records.
Question # 24
Sales raps at Ursa Solar are having difficulty managing deals. The leadership team hasaskedthe administrator to help sales reps prioritize and close more deals.What should the administrator and close more deals.
A. EinsteinLead Scoring
B. Einstein Search Personalization
C. Einstein Activity Capture
D. Einstein Opportunity Scoring
Question # 25
An administrator at Ursa Major Solar needs to send information to an external accountingsystemWhat workflow action should the administrator use to accomplish this?
A. Assign Task
B. Outbound Message
C. Create Record
D. Custom Notification
Question # 26
Northern trail Outfitter wants to use contract hierarchy in its or to display contactassociation.What should the administrator take into consideration regarding the contact hierarchy?
A. Contacts displays in the contact hierarchy are limited to record-level access by User.
B. Contact Hierarchy is limited to only 3,000 contacts at one time.
C. Customizing hierarchy columns changes the recently viewed Contacts list view.
D. Sharing setting areignored by contacts displayed in the Contact Hierarchy.
Question # 27
Cloud Kicks(CK) has new administrator who is asked to put together a memo detailingsalesforceuses to budget for upcoming license purchases.Where Should the administrator go to find out what type of licenses CK Has purchased andhow manyare available.
A. Search for licenses types in setup.
B. User Licenses Related List in Company information.
C. User Management settings in setup.
D. Usage based entitlement related list in company information.
Question # 28
Ursa Major Solar has service level agreements (SLA) that are routed to support queues.Cases that meet the 24 hour SLA need to be automatically re-assigned tothe next tierqueue.Which feature should be used to fulfill this requirement?
A. Einstein Case Routing
B. Auto-response rule
C. Case assignment rule
D. Case escalation rule
Question # 29
Ursa Major Solar wants to automatically notify a manager about any cases awaiting aresponsefrom an agent for more than 2 hours after case creation.Which feature should an administrator use to fulfill this requirement?
A. Assignment Rule
B. Case Escalation Rule
C. Omni-Channel Supervisor
D. Formula Field
Question # 30
New leads need be routed to the correct Sales person based on the lead address.
A. Configure validation rule
B. Use lead assignment rule
C. Create a formula field
D. Assign with an escalationrule
Question # 31
Which three aspects of standard fields should an administrator customize?Choose 3 answers
A. Picklist Values
B. Help Text
C. Field history tracking
D. Decimal Places
E. Field name
Question # 32
The Administrator at Cloud Kicks need to automatically route support cases,regardless ofhow they are created, to a queue based on case priority.What tool should the administrator use?
A. Email-to-Case
B. Assignment Rules
C. Auto-Response Rules
D. Web-to-case
Question # 33
Which two solutions could an administrator find on the AppExchange to enhance theirorganization?Choose 2 answers
A. Communities
B. Consultants
C. Components
D. Customers
Question # 34
Which tool should an administrator use to identify and fix potential session vulnerabilities?
A. Field History Tracking
B. Setup Audit Trail
C. Security Health Check
D. Organization-Wide Defaults
Question # 35
An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath calledHelpdesk and R&D. The Support organization uses public groups for Support Agents,R&D, and Managers. Support agents should be able to run Helpdesk reports, but shouldnot be able to view R&D reports. Support managers should be able to view and edit allreports.Which two ways should these folders be shared?Choose 2 answers
A. Share the R&D folder withSupport Managers with Edit Access.
B. Share the Helpdesk folder with Support Agents with View access.
C. Share the Support Reports folder with Support Managers with Edit Access.
D. hare the Support Reports folder with Support Agents with View Access.
Question # 36
New Leads needs to be routed to the correct sales person based on the lead address.How should the administrator configure this requirement?
A. Create formula field.
B. Use lead assignment rules.
C. Assign with an escalation rule.
D. Configure a validation rule
Question # 37
The administrator for AW Computing is working with a user who is having trouble loggingin to salesforce.What shouldthe administrator do to identify why the user is unable to login?
A. Review the Security token.
B. Review the password history.
C. Review the Password policies.
D. Review the Login history
Question # 38
Northern Trail Outfitters(NTO) has deployed my domain. The Chief Marketing Officer wantsto make sure that all of the Salesforce users log in using the branded login URL. Thereneeds to be a grace period for the user's bookmarks to be updated.How should the administrator configure the policies in my domain settings?
A. Set the login policy to require login from https://nto.my.salesforce.com
B. Set the Redirect policy to Do Not redirect.
C. Set the redirect policy to Redirect with a warning to the same page within the domain.
D. Set the login policy to prevent login from https://login.salesforce.com
Question # 39
When a cloud kicks Opportunity closes, the company would like to automatically create arenewalopportunity.Which two automation tools should an administrator use to accomplish this request?Choose 2 answers
A. Approval Process
B. Flow Builder
C. WorkFlow Rule
D. Process Builder
Question # 40
Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadershipwantsan enterprise- wide dashboard of all open opportunities in the pipeline so that users cansee how thecompany is performing at any point in time.How should an administrator create the dashboard without changing any sharing setting?
A. Update the dashboard to folder settings to manager for the sales reps role.
B. Add a filter to the dashboard to filter the opportunities by owner role.
C. Build individual dashboards for profiles that need to see the enterprise results.
D. Create a dashboard with the running User set as someone who can see all Opportunities
Question # 41
Northern Trail Outfitters is using one profile for all of its marketing users, providing readonlyaccess to the Campaign object. A few marketing users now require comprehensive editaccess onCampaigns.How should an administrator fulfil this request?
A. Permission sets
B. Organization-wide defaults
C. Marketing user checkbox
D. Field-level security
Question # 42
An administrator hasbeen asked to update a flow that was created as part of a recentupdate. Whenthe administrator opens the flow for editing, the Flow toolbox offers only four elements:Assignment,Decision, Get Records, and Loop.What would cause this?
A. The flow is ascreen flow.
B. The version of the flow is inactive.
C. The flow is a before save flow.
D. The version of the flow is activated.
Question # 43
Cloud kickswants to track shoe designs by products. Shoe designs should be unable to bedeleted,and there can be multiple design for one product across various stages.Which two steps should the administration configure to meet this requirement?Choose 2 answers
A. Create a Custom Object for shoe design.
B. Configure a Custom Lookup Field for shoe design on the product object.
C. Add a custom master detail field for shoe design on the Product Object.
D. Use the Standard Object for designs.
Question # 44
Users at Cloud Kicks are reporting different options when uploading a custom picklist ontheOpportunity object based on the kind of opportunity.Where Should an administrator update the option in the picklist?
A. Fields and relationships
B. Related lookup filters
C. Record Type
D. Picklist value sets
Question # 45
Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled oneveryInvoice record.How should an administrator ensure this requirement?
A. Make the field universally required.
B. Create a Process Builder to set the field.
C. Define an approval process for the child.
D. Require the field on the record type.
Question # 46
The administrator at Aw Computing wants Account Details, related list and chatter feeds toeachappear on separate tabs when reviewing an account.Which type of page should the administrator create?
A. Lightning app page.
B. Lightning page Tab.
C. Lightning record page.
D. Lightning page Component.
Question # 47
Ursa Major Solar wants to know which of its marketing efforts are helping the team winOpportunities.What should an administrator configure to provide these insights?
A. CampaignHierarchy.
B. Campaign Influence
C. Map Custom Lead Fields
D. List Email Activities
Question # 48
Cloud kicks intends to protect with backups by using the data by using the data exportService.Which two considerations should the administrator remember when Scheduling the export?Choose 2 Answers.
A. Metadata Backups are limited a sandbox refresh intervals.
B. Data Backups are limited to weekly or monthly intervals.
C. Data export service should be run from a sandbox.
D. Metadata backups must be run via a separate process.
Question # 49
Universal Containers introduced a new product and wants to track all associated cases thatget logged. They are looking for an automated solution that would give the product's twolead engineers read/write access to all new cases that reference the new product.What should an administrator do to satisfy this requirement?
A. Create a queue anda criteria-based sharing rule.
B. Create a predefined case team and an assignment rule.
C. Create a user-based sharing rule and an ad-hoc case team.
D. Create an auto-response rule and a public group.
Question # 50
An administrator Creates a custom text area field on the Account object andadds it to theserviceteam's page layout. The services team manager loves the addition of this field and wants itto appearin the highlights panel so that the services reps can quickly find it when on the AccountPageHow should the administrator accomplish this?
A. Create a new page layout and a new section titled highlights panel.
B. In the Account object manager, create a custom compact layout.
C. From the page layout editor, drag the field to the highlights panel.
D. Make the field required and moveit to the top of the page.
Question # 51
The administrator at Ursa Major Solar has been asked to change the work Item and Project CustomObjectRelationship from a master detail to a Lookup.Which Scenario Could prevent the administrator from fulfilling this requirement?
A. A junction objs aect is required to support the lookup.
B. The lookup field in all the records contains a value.
C. The Look-Up field is required for Saving Records.
D. Roll-Up summary field sexist on the master object.
Marlon
Arvin
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