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Salesforce Order-Management-Administrator Exam Overview:

Exam Name Exam Cost Total Time Available Languages Passing Marks
Salesforce Order-Management-Administrator $200 105 minutes English 65%

Salesforce Order Management Administrator Accredited Professional Exam Topics Breakdown

Domain Weight (%) Description
Order Management Basics 15 Understand the foundational concepts of order management
Salesforce Order Management Solution 23 Know how to configure and use Salesforce OM solutions
Order Management Administration 19 Manage and administer order management functionalities
Integration and Data Management 18 Handle integration tasks and data management processes
Analytics and Reporting 15 Analyze data and generate reports for order management
Troubleshooting and Optimization 10 Troubleshoot issues and optimize order management
Salesforce Order-Management-Administrator Sample Question Answers

Question # 1

An Order Summary has three Fulfillment Orders and two Credit Memos associated with it.How many Invoices will be created when using the Create Invoice Apex action in a flow?

A. 2.0
B. 5.0
C. 1.0
D. 3.0

Question # 2

The Northern Trail Outfitters (NTO) team is already using Order Management. The teamwants to transition from their home-grown Commerce engine to B2C Commerce Cloud.Which action do they need to perform?

A. File a support case to activate an integration between B2C Commerce and OrderManagement
B. Export the orders from B2C periodically and import them into Order Management usinga scheduled job
C. Change the Order Integration Flow in Setup so the org will start seeing the orders flow in
D. Create a Flow to download the Orders from an SFTP location where B2C Commercedrops them and then ingest the data into Order Management

Question # 3

For what use case would an administrator enable Person Accounts during OrderManagement setup?

A. Person Accounts are always enabled for Order Management
B. Connecting Order Management to B2C Commerce
C. Connecting to an external ERP system
D. Connecting Order Management to B2B Commerce

Question # 4

Based on some changes in Universal Containers' Commerce engine, new Orders areexpected to have two additional attributes at the header level. In Order Management, whichother Object besides Order also needs to be extended?

A. Delivery Groups
B. Order Summary
C. Change Order
D. Payment Summary

Question # 5

Which data type is the Status field on an Order Summary object?

A. Picklist
B. String
C. Text
D. Number

Question # 6

Which three objects need to be utilized when creating orders using the composite API?

A. Pricebook Entry
B. Contact
C. Order Summary
D. Product
E. Account

Question # 7

An administrator needs to ensure that the Orders coming from B2C Commerce honor somebusiness rules which need to be the same in both B2C and Order Management. Thisvalidation must happen before the Order Summary object is created. What can theadministrator suggest to the developer to implement this requirement?

A. Use an AppExchange solution
B. Handle this in the Commerce System originating the Orders.
C. Write an Apex class with the validation rules and expose it as an Invocable Action
D. Use a Salesforce Labs solution

Question # 8

Which practice should an admin consider when working with the Ensure Funds Asyncaction?

A. The invoice object should be logged and cloned to a custom object before calling theaction
B. The invoice object should be cloned to a custom object before calling the action
C. The invoice ID should be assigned somewhere in the flow before calling the action
D. The Invoice ID should be logged before passing it to the Ensure Funds Async action

Question # 9

An admin is analyzing project requirements and notes that there are requirements tosupport both high volume and multiple locations. What is the recommended approach forthis scenario?

A. Download the Single Location High Volume sample flow from the Partner Communityand modify all the flows to loop through locations
B. Download the Multiple Locations sample flow from the Partner Community and havedevelopers add Apex code to enhance performance
C. Download the Single Location High Volume sample flow and the Multiple Locations sample flow from the Partner Community and make a blend ® between the two consideringtrade-offs
D. Download the Single Location High Volume sample flow from the Partner Communityand have the developers add Apex code to enhance performance

Question # 10

An Order contains products that will need to be shipped to multiple addresses. How doesthis affect fulfillment?

A. Multiple Invoices will be created
B. Multiple Order Delivery Group Summaries will be created
C. Multiple Fulfillment Orders will be created
D. Multiple Order Payment Summaries will be created

Question # 11

A customer applied a 10% off discount when placing an order. What object is created whenthe discount is applied to the order?

A. Order Discount
B. Order Payment Summary
C. Order Adjustment Group Summary
D. Credit Memo

Question # 12

Which set of conditions is required for an Order Summary object to be created?

A. An Order is created, its status is set to Draft, Create OrderSummary Flow is installedand Create OrderSummary Flow is activated.
B. An Order is created, the Create Order Summary Process is installed and the CreateOrder Summary Process is active
C. An Order is created, its status is set to Activated. Create OrderSummary Flow isinstalled and Create OrderSummary Flow is activated.
D. An Order is created, its status is set to Activated. Create OrderSummary Flow isinstalled and the Create OrderSummary Process is installed.

Question # 13

What are two items that an administrator should consider when building out a flow for onelocation vs multiple locations?

A. Having multiple locations mandates writing custom Apex code
B. A default warehouse location should be set first in flows handling multiple locations
C. Multiple locations will introduce nested loops which can make the canvas substantiallylarger
D. Multiple locations can lead to limit exceptions

Question # 14

Which object is used to create an invoice?

A. Fulfillment Order
B. Order Summary
C. Shipment]
D. Order

Question # 15

What can an administrator use to control what inventory is exposed on specific sellingchannels?

A. Product Eligibility Flag
B. Selling Channel Flag
C. Product Filter Status
D. Selling Channel Status

Question # 16

What two tools can an administrator use to debug an issue with an Apex trigger?

A. Apex Logs in Setup
B. Error Logs in the Developer Console
C. Log Inspector in the Developer Console
D. Debug Logs in Setup