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Salesforce Process-Automation Exam Overview:
| Aspect | Details |
|---|---|
| Attribute | Detail |
| Exam Cost | $200 (plus applicable taxes) |
| Total Time | 105 minutes |
| Available Languages | English |
| Passing Marks | 65% |
| Exam Format | Multiple-choice, multiple-select |
| Number of Questions | 60 |
| Prerequisites | None |
| Exam Delivery Method | Online proctored or testing center |
Salesforce Process Automation Accredited Professional Exam Topics Breakdown
| Domain | Percentage | Description |
|---|---|---|
| Workflow Automation | 30% | Understanding and implementation of workflow rules and approvals. |
| Process Builder | 30% | Design, build, and manage automated processes using Process Builder. |
| Flow Automation | 25% | Creating complex flows to automate business processes. |
| Approvals | 15% | Implementing approval processes and understanding their use cases. |
Salesforce Process-Automation Frequently Asked Questions
Question # 1
Which three actions can a business analyst take with a process action?
A. Submit the record tor approval.
B. Send email and/or Post to Chatter.
C. Import field values from another record and merge them with the record that started the process
D. Create and update the records that started the process or any related record.
E. Export up to 3 resources that are currently being used in the t\ov* or process.
Question # 2
Which of the following is the only resources that can change during a Flow?
A. Text Template
B. Formula
C. Stage
D. Variable
Question # 3
For which use case is it appropriate to combine a process and a flow?
A. Post to an internal Chatter group.
B. Clone a record and its children.
C. Post to external (Community) Chatter group.
D. Delete a related record.
Question # 4
How many active versions of a flow can you have at a given time?
A. Unlimited
B. 5
C. 1
D. 10
Question # 5
The Administrator is developing a flow which integration with an external system and needs to be invoked in async fashion. What type of flow the Administrator should choose when designing this process?
A. Platform Event Process
B. Contact Request Flow
C. Checkout Flow
D. Screen Flow
Question # 6
Which three of the following are the key component to build a process in Process Builder?
A. Action
B. Scheduler
C. Timer
D. Criteria Node
E. Trigger
Question # 7
What can an Administrator do from within the flow error email?
A. Schedule an inspect Query in the originating org.
B. Launch a debugger in Flow Builder.
C. View the full name of the run-as user in the email.
D. View all errors across all active flows.
Question # 8
Which are the three Flow best practices?
A. Never hard-code Salesforce IDs.
B. Provide an error handler.
C. Configure inactive Flows in Production.
D. Set up a flow optimizer.
E. Control when users can navigate backwards.
Question # 9
The Administrator is creating a login flow for a new application which will be deployed on Salesforce. The ….. create an automation logic to help validate the credentials and access. What is the right design for this ….?
A. Leverage Screen Flow for displaying the input fields and custom apex triggers for the
post login and process.
B. Leverage Screen Flow for displaying the input fields and for handling the post login and process.
C. Leverage Process Builder with Workflow rules for displaying the input fields and for handling the post login and process.
D. Leverage Screen Flow for displaying the input fields and autolaunched flow for handling the post login and process
Question # 10
What is a flow interview?
A. Questions posed by flow designer to potential flow users.
B. A flow that takes the same path as the original flow.
C. Instance of a flow.
D. Connection or interlink between two to more internal elements of a flow.
Question # 11
Which two types of flows are supported by Salesforce Flow?
A. Remote Flows
B. Autolounched Flows
C. Screen Flows
D. Managed Flows
Question # 12
An administrator wants to route an employee’s time-off request to their manager for approval. Which tool should the administrator use?
A. Process Builder
B. Approvals
C. Workflow Rules
D. Flow Builder
Question # 13
Which three conditions need to be met in order for an Administrator to delete a flow version installed from a package without uninstalling the package?
A. The flow version is deprecated in the org.
B. The flow version isn’t the latest version of the flow installed in an org.
C. The flow version has no scheduled actions that are currently live or running.
D. The flow version is inactive.
E. The flow version doesn’t have any associated paused flow interviews.
Question # 14
What should an Administrator do to allow the value of a variable to be get by sources that started the flow?
A. Select "Field is required" checkbox
B. Select 'Allow Multiple Values" checkbox
C. Select "Available for output" checkbox
D. Select "Available for input" checkbox
Question # 15
In which two ways does Salesforce Flow for Service help customer service agent?
A. It shows a checklist that agents can print.
B. It allows an agent to pen a record and seamlessly resume a customer conversion.
C. It uses flows and quick action to walk agents through customer engagement.
D. It helps an experienced agent show a new agent what to do.
Question # 16
The Salesforce Admin needs to automate a process that sends an approval request to the VP of Sales for any account record that changes from Prospect to New Customer. What process automation capabilities would the Admin use to meet this requirement?
A. Use an Apex Trigger to change the Account field value from "prospect" to "customer" and email the Account Owner as a reminder to get an approval from their Manager.
B. Use a Record Trigger Flow to change the Account field value from "prospect" to "customer" and email the Account Owner.
C. Use a Flow to update the field and trigger on Approval Process to notify the VP of Sales.
D. Use o Process to monitor t changed field value on the Account object from "prospect" to "customer" and an action to submit the record to an Approval Process
Question # 17
Northern Trail Outfitters (NTO) has a drop-down legacy UX. NTO is now looking to replace it with a personalized UX so that the right recommend .. available to the right people at the right time. Which automation feature can help NTO accomplish this goal?
A. Einstein Next Best Action
B. Experience Builder
C. Personalization Workbench
D. interaction Designer
Question # 18
Which three types of data can a flow variable store?
A. Multi-Select Picklist
B. Text
C. Binary Large Object (BLOB)
D. Record
E. Character Large Object (CLOB)
Question # 19
What is a valid distribution method for Autolaunched flow with a schedule trigger?
A. Metadata and Tooling API
B. REST API
C. Scheduled time and frequency
D. Custom Apex Classes
Question # 20
Universal Containers (UC) requested that when a support case is open for more than 7 days, a chatter post should be posted to the Regional could the admin meet this requirement?
A. Apex trigger
B. LWC component
C. Scheduled workflow rule
D. Scheduled process builder
Question # 21
What does a flow connector do?
A. Tells the flow which external database to connect to.
B. Tells the flow which element to execute next.
C. Tells the flow which resource to create next.
D. Tells Salesforce which flow to start next.
Question # 22
Universal Containers requested a custom field on the account to be created to display the number of open cases related to the this requirement?
A. Use a flow to populate the custom field value.
B. Use the process builder to populate the custom field value.
C. Use scheduled apex to populate the custom field value.
D. Create a roll-up summary field.
Question # 23
Universal Container (UC) recently migrated to Lightning Experience. How can UC allow users to upload a file during a Flow?
A. Custom Lightning Component
B. Apex + Visualforce
C. File Upload* standard Screen Component
D. Node.js
Question # 24
What key feature was introduced is Spring 21 release which helps with identifying performance…?
A. Stagger and Throttle plug-ins for Flows
B. Accurate measure of the CPU time consumption of Flows and Processes
C. Black run-as access for Processes
D. Optimizer plug-in for Flows and Processes
Question # 25
What are two valid trigger invocation conditions when creating a trigger that invokes a record-based process?
A. When a new record is created.
B. When a record is deleted.
C. When a record is shared.
D. When a record is updated.
Question # 26
Universal Containers (UC) has two business groups that have unique stages in the spelling process. What should UC use to implement?
A. Use Lightning Flow
B. Use Record Type
C. Page Layout
D. Use Opportunity Stages.
Question # 27
Administrator has seen an increased number of tickets logged by end reporting Flow errors. To analyze flows in the org, where should the should Administrator to identify which Flows are causing are causing the most errors?
A. In Setup, go to Process Automation and select Automation Home.
B. In Setup, go to Flows and select the 'Recently Viewed' List View.
C. In Setup, type 'Queue' in the quick search menu and select 'Queues'.
D. In Setup, go to Process Automation and select Paused Flow Interviews.
Question # 28
Which is an input variable supported in flows?
A. Record Collection Variable
B. Picklist
C. Collection
D. Record Variables
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