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Salesforce Integration-Architect Exam Overview:
Detail | Information |
---|---|
Exam Cost | $400 USD |
Total Time | 120 minutes |
Available Languages | English, Japanese |
Passing Marks | 63% |
Exam Format | Multiple-choice questions |
Retake Policy | After 14 days |
Exam Prerequisites | Certified Platform Developer I |
Certification Validity | 2 years |
Salesforce Certified Integration Architect Exam Topics Breakdown
Exam Topic | Percentage (%) |
---|---|
System Integration Concepts | 12% |
Salesforce Connect | 12% |
External Services | 10% |
Event-Driven Architecture | 10% |
Bulk Data Integration | 10% |
Platform Events | 8% |
API Integration | 8% |
Integration Patterns | 8% |
Data Transformation and Mapping | 7% |
Security and Monitoring | 5% |
Salesforce Integration-Architect Frequently Asked Questions
Question # 1
Northern Trail Outfitters wants to use Salesforce as a front end for creating accounts using the lead-to-opportunity process. 1. An order is created in Salesforce when the opportunity is closed and won, but the backend ERP system is the data master for order, 2. Customer wants to be able to see within Salesforce all the stages of order processing like Order Created, Order Shipped, Order Paid that are within the retention window. Which two message durability considerations should an Integration Architect make when designing a solution to meet these business requirements? Choose 2 answers
A. When subscribing to Salesforce Event bus, ReplaylD is used with a value of -2 to be able to see old and new events.
B. High-volume event messages are stored for 24 hours (one day).
C. When subscribing to Salesforce Event bus, ReplaylD is used with a value of -1 to be able to see new events.
D. High-volume event messages are stored for 72 hours (three days).
Question # 2
A global financial company sells financial products and services that include the following: 1. Bank Accounts 2. Loans 3. Insurance The company has a core banking system that is state of the art and is the master system to store financial transactions, financial products and customer information. The core banking system currently processes 10M financial transactions per day. The CTO for the company is considering building a community port so that customers can review their bank account details, update their information and review their account financial transactions. What should an integration architect recommend as a solution to enable customer community users to view their financial transactions?
A Use Salesforce Connect to display the financial transactions as an external object.
B. Use Salesforce Connect to display the financial transactions as an external object.
C. Use Salesforce External Service to display financial transactions in a community lightningpage.
D Use Iframe to display core banking financial transactions data in the customercommunity.
Question # 3
Northern Trail Outfitters (NTO) uses a custom mobile app to interact with their customers. One of the features of the app are Salesforce Chatter Feeds. NTO wants to automatically post a Chatter item to Twitter whenever the post includes the #thanksNTO hashtag. Which API should an Integration Architect use to meet this requirement?
A. Connect REST API
B.REST API
C. Streaming API
D. Apex REST
Question # 4
Universal Containers (UC) is a leading provider of management training globally, UC embarked on a Salesforce transformation journey to allow students to register for courses in the Salesforce community. UC has a learning system that masters all courses and student registration. UC requested a near real-time feed of student registration from Salesforce to the learning system. The integration architect recommends using Salesforce event. Which API should be used for the Salesforce platform event solution?
A. Tooling API
B. Streaming API
C. O REST AP
D. SOAP API
Question # 5
An integration architect needs to build a solution that will be using the Streaming API, but the data loss should be minimized, even when the client re-connects every couple of days. Which two types of Streaming API events should be considered? Choose 2 answers
A. Generic Events
B. Change Data Capture Events
C. PushTopic Events
D. High Volume Platform Events
Question # 6
Northern Trail Outfitters (NTO) has recently implemented middleware for orchestration of services across platforms. The ERP system being used requires transactions be captured near real time at a REST endpoint initiated in Salesforce when creating an order object. Additionally, the Salesforce team has limited development resources and requires a low code solution. Which two options will fulfill the use case requirements? Choose 2 answers
A. Use Remote Process Invocation fire and forget pattern on insert on the order object using Flow Builder.
B. Implement a Workflow Rule with Outbound Messaging to send SOAP messages to the designated endpoint.
C. Implement Change Data Capture on the order object and leverage the replay Id in the middleware solution.
D. Use a process builder to create a Platform Event, selecting the record type as the Platform Event Name on insert of record.
Question # 7
An Integration Architect has built a solution using REST API, updating Account, Contact, and other related information. The data volumes have increased, resulting in higher API calls consumed, and some days the limits are exceeded. A decision was made to decrease the number of API calls using bulk updates. The customer prefers to continue using REST API to avoid architecture changes. Which REST API composite resources should the Integration Architect use to allow up to 200 records in one API call?
A. SObject Collections
B. SObject Tree
C. Batch
D. Composite
Question # 8
Universal Containers (UC) is currently managing a custom monolithic web service that runs on an on-premise server. This monolithic web service is responsible for Point-to-Point (P2P) integrations between: 1. Salesforce and a legacy billing application 2. Salesforce and a cloud-based Enterprise Resource Planning application 3. Salesforce and a data lake. UC has found that the tight interdependencies between systems is causing integrations to fail. What should an architect recommend to decouple the systems and improve performance of the integrations?
A. Re-write and optimize the current web service to be more efficient.
B. Leverage modular design by breaking up the web service into smaller pieces for a microservice architecture.
C. Use the Salesforce Bulk API when integrating back into Salesforce.
D. Move the custom monolithic web service from on-premise to a cloud provider.
Question # 9
The goals for implementing Salesforce follows: 1. Develop a 360 view of customer 2. Leverage Salesforce capabilities for Marketing, Sales and Service processes 3. Reuse Enterprise capabilities built for Quoting and Order Management processes Which three systems from the current system landscape can be retired with the implementation of Salesforce? Choose 3 answers
A. Order Management System
B. Case Management System
C. Sales Activity System
D. Email Marketing System
E. Quoting System
Question # 10
The director of customer service at Northern Trail Outfitters (NTO) wants to capture and trend specific business events that occur in Salesforce in real time. The metrics will be accessed in an ad-hoc manner using an external analytics system. The events that are of interest are: A customer has initiated a product exchange via a Case A customer service rep clicks on the "Authorize Exchange Product" menu item on the Case A customer has initiated a subscription cancellation via a Case A customer service rep clicks on the "Initiate Refund" menu item on the Case Which two solutions will meet these business requirements? Choose 2 answers
A. Case after insert Trigger that executes a callout.
B. Case Workflow Rule that sends an Outbound Message.
C. Case after insert Trigger that publishes a Platform Event.
D. Custom Apex controller that publishes a Platform Event.
Question # 11
An architect recommended using Apex code to make callouts to an external system to process insurance quote. What should the integration architect consider to make sure this is the right option for the integration?
A. The maximum callouts in a single Apex transaction.
B. The maximum number of parallel Apex callouts in a single continuation.
C. The limit on long-running requests (total execution time).
D. The limit of pending operations in the same transaction.
Question # 12
An enterprise customer that has more than 10 Million customers has the following systems and conditions in their landscape:
A. Enterprise Billing System (EBS) - All customer's monthly billing is generated by this system.
B. Enterprise Document Management System (DMS) Bills mailed to customers are maintained in the Document Management system.
C. Salesforce CRM (CRM)- Customer information, Sales and Support information is maintained in CRM.
Question # 13
Northern Trail Outfitters wants to improve the quality of call-outs from Salesforce to their REST APIs. For this purpose, they will require all API clients/consumers to adhere to RESTAPI Markup Language (RAML) specifications that include field-level definition of every API request and response payload. RAML specs serve as interface contracts that Apex REST API Clients can rely on. Which two design specifications should the Integration Architect include in the integration architecture to ensure that Apex REST API Clients unit tests confirm adherence to the RAML specs? Choose 2 answers
A. Call the Apex REST API Clients in a test context to get the mock response.
B. Require the Apex REST API Clients to implement the HttpCalloutMock.
C. Call the HttpCalloutMock implementation from the Apex REST API Clients.
D. Implement HttpCalloutMock to return responses per RAML specification.
Question # 14
Salesforce users need to read data from an external system via HTTPS request. Which two security methods should an integration architect leverage within Salesforce to secure the integration? Choose 2 answers
A. Connected App
B. Named Credentials
C. Authorization Provider
D. Two way SSL
Question # 15
Given the diagram below, a Salesforce org, middleware, and Historical data store (with 20million records and growing) exists with connectivity between them Historical records are archived from Salesforce and moved to Historical Data store (which houses 20M records and growing; fine-tuned to be performant with search queries). Call center agents use Salesforce, when reviewing occasional special cases, have requested access to view the related historical case items that relate to submit cases. Which mechanism and patterns are recommended to maximize declarative configuration?
A. Use ESB tool with Data Virtualization pattern, expose OData endpoint, and then use Salesforce Connect to consume and display the External Object alongside with the Caseobject.
B. C Use an ESB tool with a fire and forget pattern and then publish a platform event for the requested historical data.
C. Use an ESB tool with Request-Reply pattern and then make a real-time Apex callout to the ESB endpoint to fetch and display component related to Case object
D. Use an ETL tool with a Batch Data Synchronization pattern to migrate historical data into Salesforce and into a custom object (historical data) related to Case object.
Question # 16
Northern Trail Outfitters has had an increase in requests from other business units to integrate opportunity information with other systems from Salesforce. The developers have started writing asynchronous @future callouts directly into the target systems. The CIO is concerned about the viability of this approach scaling for future growth and has requested a solution recommendation. What should be done to mitigate the concerns that the CIO has?
A. Implement an ETL tool and perform nightly batch data loads to reduce network traffic using last modified dates on the opportunity object to extract the right records.
B. Develop a comprehensive catalog of Apex classes to eliminate the need for redundant code and use custom metadata to hold the endpoint information for each integration.
C. Refactor the existing ©future methods to use Enhanced External Services, import Open API 2.0 schemas and update flows to use services instead of Apex.
D. Implement an Enterprise Service Bus for service orchestration, mediation, routing and decouple dependencies across systems.
Question # 17
Universal Containers (UC) is a global financial company. UC support agents would like to open bank accounts on the spot for a customer who is inquiring ab UC products. During opening the bank account process, the agents execute credit checks for the customers through external agencies. At a given time, up to 30 concurrent rewill be using the service for performing credit checks for customers. What error handling mechanisms should be built to display an error to the agent when the credit verification process failed?
A. In case the verification process is down, Use mock service to send the response to the
agent.
B. Handle verification process error in the Verification Webservice API in case there is a connection issue to the Webservice if it responds with an error.
C. Handle integration errors in the middleware in case the verification process is down, thenthe middleware should retry processing the request multiple times.
D. In case the verification process is down, use fire and forget mechanism instead of request and reply to allow the agent to get the response back when the service is bar online.
Question # 18
A new Salesforce program has the following high level abstract requirement: Business processes executed on Salesforce require data updates between the internal systems and Salesforce Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program? Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program? Choose 3 answers
A. Source and Target system, Directionality, data volume & transformation complexity long with any middleware that can be leveraged.
B. Integration skills, SME availability and Program Governance details.
C. Timing aspects - real-time/near real-time (synchronous or asynchronous), batch; update frequency.
D. Integration Style Process based, Data based, Virtual integration.E Core functional and non functional requirements for User Experience design, Encryption needs, Community, and license choices.
Question # 19
Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs. Sales Representatives serve all NTO customers globally and need to select between valid service(s) for the customer's country and request shipping estimates from that service. Which two solutions should an architect propose? Choose 2 answers
A. Use Platform Events to construct and publish shipper-specific events.
B. Invoke middleware service to retrieve valid shipping methods.
C. Use middleware to abstract the call to the specific shipping services.
D. Store shipping services in a picklist that is dependent on a country picklist.
Question # 20
Northern Trail Outfitters is in the final stages of merging two Salesforce orgs but needs to keep the retiring org available for a short period of time for lead management as it is connected to multiple public web site forms. The sales department has requested that new leads are available in the new Salesforce instance within 30 minutes. Which two approaches will require the least amount of development effort? Choose 2 answers
A. Configure named credentials in the source org.
B. Use the Composite REST API to aggregate multiple leads in a single call.
C. Use the tooling API with Process Builder to insert leads in real time.
D. Call the Salesforce REST API to insert the lead into the target system.
Question # 21
Which WSDL should an architect consider when creating an integration that might be used for more than one salesforce organization and different met
A. Corporate WSDL
B. Partner WSDL
C. SOAP API WSDL
D. Enterprise WSDL
Question # 22
An Integration Developer is developing an HR synchronization app for a client. The app synchronizes Salesforce record data changes with an HR system that's external to Salesforce. What should the integration architect recommend to ensure notifications are stored for up to three days if data replication fails?
A. Change Data Capture
B. Generic Events
C. Platform Events
D. Callouts
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