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Salesforce Integration-Architect Exam Overview:

Detail Information
Exam Cost $400 USD
Total Time 120 minutes
Available Languages English, Japanese
Passing Marks 63%
Exam Format Multiple-choice questions
Retake Policy After 14 days
Exam Prerequisites Certified Platform Developer I
Certification Validity 2 years

Salesforce Certified Integration Architect Exam Topics Breakdown

Exam Topic Percentage (%)
System Integration Concepts 12%
Salesforce Connect 12%
External Services 10%
Event-Driven Architecture 10%
Bulk Data Integration 10%
Platform Events 8%
API Integration 8%
Integration Patterns 8%
Data Transformation and Mapping 7%
Security and Monitoring 5%

Salesforce Integration-Architect Frequently Asked Questions

Salesforce Integration-Architect Sample Question Answers

Question # 1

An integration architect needs to build a solution that will be using the Streaming API, but the data loss should be minimized, even when the client re-connects every couple of days. Which two types of Streaming API events should be considered? Choose 2 answers

A. Generic Events 
B. Change Data Capture Events 
C. PushTopic Events 
D. High Volume Platform Events 

Question # 2

Northern Trail Outfitters (NTO) has recently implemented middleware for orchestration of services across platforms. The ERP system being used requires transactions be captured near real time at a REST endpoint initiated in Salesforce when creating an order object. Additionally, the Salesforce team has limited development resources and requires a low code solution. Which two options will fulfill the use case requirements? Choose 2 answers 

A. Use Remote Process Invocation fire and forget pattern on insert on the order object using Flow Builder. 
B. Implement a Workflow Rule with Outbound Messaging to send SOAP messages to the designated endpoint. 
C. Implement Change Data Capture on the order object and leverage the replay Id in the middleware solution. 
D. Use a process builder to create a Platform Event, selecting the record type as the Platform Event Name on insert of record. 

Question # 3

An Integration Architect has built a solution using REST API, updating Account, Contact, and other related information. The data volumes have increased, resulting in higher API calls consumed, and some days the limits are exceeded. A decision was made to decrease the number of API calls using bulk updates. The customer prefers to continue using REST API to avoid architecture changes. Which REST API composite resources should the Integration Architect use to allow up to 200 records in one API call?

A. SObject Collections 
B. SObject Tree 
C. Batch 
D. Composite 

Question # 4

Universal Containers (UC) is currently managing a custom monolithic web service that runs on an on-premise server. This monolithic web service is responsible for Point-to-Point (P2P) integrations between: 1. Salesforce and a legacy billing application 2. Salesforce and a cloud-based Enterprise Resource Planning application 3. Salesforce and a data lake. UC has found that the tight interdependencies between systems is causing integrations to fail. What should an architect recommend to decouple the systems and improve performance of the integrations?

A. Re-write and optimize the current web service to be more efficient. 
B. Leverage modular design by breaking up the web service into smaller pieces for a microservice architecture. 
C. Use the Salesforce Bulk API when integrating back into Salesforce. 
D. Move the custom monolithic web service from on-premise to a cloud provider.

Question # 5

The goals for implementing Salesforce follows: 1. Develop a 360 view of customer 2. Leverage Salesforce capabilities for Marketing, Sales and Service processes 3. Reuse Enterprise capabilities built for Quoting and Order Management processes Which three systems from the current system landscape can be retired with the implementation of Salesforce? Choose 3 answers

A. Order Management System 
B. Case Management System 
C. Sales Activity System 
D. Email Marketing System 
E. Quoting System 

Question # 6

The director of customer service at Northern Trail Outfitters (NTO) wants to capture and trend specific business events that occur in Salesforce in real time. The metrics will be accessed in an ad-hoc manner using an external analytics system. The events that are of interest are: A customer has initiated a product exchange via a Case A customer service rep clicks on the "Authorize Exchange Product" menu item on the Case A customer has initiated a subscription cancellation via a Case A customer service rep clicks on the "Initiate Refund" menu item on the Case Which two solutions will meet these business requirements? Choose 2 answers

A. Case after insert Trigger that executes a callout. 
B. Case Workflow Rule that sends an Outbound Message. 
C. Case after insert Trigger that publishes a Platform Event. 
D. Custom Apex controller that publishes a Platform Event. 

Question # 7

An architect recommended using Apex code to make callouts to an external system to process insurance quote. What should the integration architect consider to make sure this is the right option for the integration? 

A. The maximum callouts in a single Apex transaction. 
B. The maximum number of parallel Apex callouts in a single continuation. 
C. The limit on long-running requests (total execution time). 
D. The limit of pending operations in the same transaction. 

Question # 8

An enterprise customer that has more than 10 Million customers has the following systems and conditions in their landscape:

 A. Enterprise Billing System (EBS) - All customer's monthly billing is generated by this system.
 B. Enterprise Document Management System (DMS) Bills mailed to customers are maintained in the Document Management system. 
C. Salesforce CRM (CRM)- Customer information, Sales and Support information is maintained in CRM. 

Question # 9

Northern Trail Outfitters wants to improve the quality of call-outs from Salesforce to their REST APIs. For this purpose, they will require all API clients/consumers to adhere to RESTAPI Markup Language (RAML) specifications that include field-level definition of every API request and response payload. RAML specs serve as interface contracts that Apex REST API Clients can rely on. Which two design specifications should the Integration Architect include in the integration architecture to ensure that Apex REST API Clients unit tests confirm adherence to the RAML specs? Choose 2 answers

A. Call the Apex REST API Clients in a test context to get the mock response. 
B. Require the Apex REST API Clients to implement the HttpCalloutMock. 
C. Call the HttpCalloutMock implementation from the Apex REST API Clients. 
D. Implement HttpCalloutMock to return responses per RAML specification. 

Question # 10

Salesforce users need to read data from an external system via HTTPS request. Which two security methods should an integration architect leverage within Salesforce to secure the integration? Choose 2 answers 

A. Connected App 
B. Named Credentials 
C. Authorization Provider 
D. Two way SSL 

Question # 11

Given the diagram below, a Salesforce org, middleware, and Historical data store (with 20million records and growing) exists with connectivity between them Historical records are archived from Salesforce and moved to Historical Data store (which houses 20M records and growing; fine-tuned to be performant with search queries). Call center agents use Salesforce, when reviewing occasional special cases, have requested access to view the related historical case items that relate to submit cases. Which mechanism and patterns are recommended to maximize declarative configuration? 

A. Use ESB tool with Data Virtualization pattern, expose OData endpoint, and then use Salesforce Connect to consume and display the External Object alongside with the Caseobject. 
B. C Use an ESB tool with a fire and forget pattern and then publish a platform event for the requested historical data. 
C. Use an ESB tool with Request-Reply pattern and then make a real-time Apex callout to the ESB endpoint to fetch and display component related to Case object 
D. Use an ETL tool with a Batch Data Synchronization pattern to migrate historical data into Salesforce and into a custom object (historical data) related to Case object. 

Question # 12

Northern Trail Outfitters has had an increase in requests from other business units to integrate opportunity information with other systems from Salesforce. The developers have started writing asynchronous @future callouts directly into the target systems. The CIO is concerned about the viability of this approach scaling for future growth and has requested a solution recommendation. What should be done to mitigate the concerns that the CIO has? 

A. Implement an ETL tool and perform nightly batch data loads to reduce network traffic using last modified dates on the opportunity object to extract the right records. 
B. Develop a comprehensive catalog of Apex classes to eliminate the need for redundant code and use custom metadata to hold the endpoint information for each integration. 
C. Refactor the existing ©future methods to use Enhanced External Services, import Open API 2.0 schemas and update flows to use services instead of Apex. 
D. Implement an Enterprise Service Bus for service orchestration, mediation, routing and decouple dependencies across systems. 

Question # 13

Universal Containers (UC) is a global financial company. UC support agents would like to open bank accounts on the spot for a customer who is inquiring ab UC products. During opening the bank account process, the agents execute credit checks for the customers through external agencies. At a given time, up to 30 concurrent rewill be using the service for performing credit checks for customers. What error handling mechanisms should be built to display an error to the agent when the credit verification process failed?

A. In case the verification process is down, Use mock service to send the response to the agent. 
B. Handle verification process error in the Verification Webservice API in case there is a connection issue to the Webservice if it responds with an error. 
C. Handle integration errors in the middleware in case the verification process is down, thenthe middleware should retry processing the request multiple times. 
D. In case the verification process is down, use fire and forget mechanism instead of request and reply to allow the agent to get the response back when the service is bar online. 

Question # 14

A new Salesforce program has the following high level abstract requirement: Business processes executed on Salesforce require data updates between the internal systems and Salesforce Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program? Which three relevant details should a Salesforce Integration Architect seek to specifically solve for Integration architecture needs of the program? Choose 3 answers 

A. Source and Target system, Directionality, data volume & transformation complexity long with any middleware that can be leveraged. 
B. Integration skills, SME availability and Program Governance details. 
C. Timing aspects - real-time/near real-time (synchronous or asynchronous), batch; update frequency. 
D. Integration Style Process based, Data based, Virtual integration.E Core functional and non functional requirements for User Experience design, Encryption needs, Community, and license choices. 

Question # 15

Northern Trail Outfitters (NTO) uses different shipping services for each of the 34 countries it serves. Services are added and removed frequently to optimize shipping times and costs. Sales Representatives serve all NTO customers globally and need to select between valid service(s) for the customer's country and request shipping estimates from that service. Which two solutions should an architect propose? Choose 2 answers 

A. Use Platform Events to construct and publish shipper-specific events. 
B. Invoke middleware service to retrieve valid shipping methods. 
C. Use middleware to abstract the call to the specific shipping services. 
D. Store shipping services in a picklist that is dependent on a country picklist. 

Question # 16

Northern Trail Outfitters is in the final stages of merging two Salesforce orgs but needs to keep the retiring org available for a short period of time for lead management as it is connected to multiple public web site forms. The sales department has requested that new leads are available in the new Salesforce instance within 30 minutes. Which two approaches will require the least amount of development effort? Choose 2 answers 

A. Configure named credentials in the source org. 
B. Use the Composite REST API to aggregate multiple leads in a single call. 
C. Use the tooling API with Process Builder to insert leads in real time. 
D. Call the Salesforce REST API to insert the lead into the target system.

Question # 17

Which WSDL should an architect consider when creating an integration that might be used for more than one salesforce organization and different met 

A. Corporate WSDL 
B. Partner WSDL 
C. SOAP API WSDL 
D. Enterprise WSDL 

Question # 18

An Integration Developer is developing an HR synchronization app for a client. The app synchronizes Salesforce record data changes with an HR system that's external to Salesforce. What should the integration architect recommend to ensure notifications are stored for up to three days if data replication fails?

 A. Change Data Capture 
B. Generic Events 
C. Platform Events
 D. Callouts 

Question # 19

A subscription-based media company's system landscape forces many subscribers to maintain multiple accounts and to login more than once. An Identity and Access Management (IAM) system, which supports SAML and OpenId, was recently implemented to improve their subscriber experience through self-registration and Single Sign-On (SSO). The IAM system must integrate with Salesforce to give new self-service customers instant access to Salesforce Community Cloud. Which two requirements should the Salesforce Community Cloud support for selfregistration and SSO? Choose 2 answers 

A. SAML SSO and Registration Handler 
B. OpenId Connect Authentication Provider and Registration Handler 
C. SAML SSO and just-in-time provisioning 
D. OpenId Connect Authentication Provider and just-in-time provisioning 

Question # 20

business requires automating the check and update of the phone number type classification (mobile vs. landline) for all in-coming calls delivered to their phone sales agents. The following conditions exist: 1. At peak, their call center can receive up to 100,000 calls per day. 2. The phone number type classification is a service provided by an external service API. 3. Business is flexible with timing and frequency to check and update the records (throughout the night or every 6-12 hours is sufficient). A Remote-Call-In pattern and/or Batch Synchronization (Replication via ETL: System -> Salesforce) are determined to work with a middleware hosted on custom premise. In order to implement these patterns and mechanisms, which component should an integration architect recommend?

A. ConnectedApp configured in Salesforce to authenticate the middleware. 
B. IoConfigure Remote Site Settings in Salesforce to authenticate the middleware. 
C. An API Gateway that authenticates requests from Salesforce into the Middleware(ETL/ESB)
D. Firewall and reverse proxy are required to protect internal APIs and resource being exposed. 

Question # 21

A company's security assessment noted vulnerabilities on the un managed packages in their Salesforce orgs, notably secrets that are easily accessible and in plain text, such as usernames, passwords, and OAuth tokens used in callouts from Salesforce. Which two persistence mechanisms should an integration architect require to be used to ensure that secrets are protected from deliberate or inadvertent exposure? Choose 2 answers 

A. Encrypted Custom Fields 
B. Named Credentials 
C. Protected Custom Metadata Types 
D. Protected Custom Settings 

Question # 22

A company has an external system that processes and tracks orders. Sales reps manage their leads and opportunity pipeline in Salesforce. In the current state, the two systems are disconnected and processing orders requires a lot of manual entry on sales rep part. This creates delays in processing orders and incomplete data due to manual entry. As a part of modernization efforts the company decided to integrate Salesforce and the order management system. The following technical requirements were identified: 1. Orders need to be created in real time from salesforce 2. Minimal customization*, and code should be written due to a tight timeline and lack of developer resources 3. Sales reps need to be able to see order history and be able to see most up to date information on current order status. 4. Managers need to be able to run reports in Salesforce to see daily and monthly order volumes and fulfillment timelines. 5. The legacy system is hosted on premise and is currently connected to the Enterprise Service Bus (ESB). The ESB is flexible enough to provide any methods and connection types needed by salesforce team. 6. There are 1000 sales reps. Each user processes/creates on average 15 orders per shift. Most of the orders contain 20-30 line items. How should an integration architect integrate the two systems based on the technical requirements and system constraints?

A. Use Salesforce external object and OData connector. 
B. Use Salesforce custom object, custom REST API and ETL. 
C. Use Salesforce standard object, REST API and ETL. 
D. Use Salesforce big object, SOAP API and Dataloader. 

Question # 23

Northern Trail Outfitters needs to use Shield Platform Encryption to encrypt social security numbers in order to meet a business requirement. Which two considerations should an Integration Architect do prior to the implementation of Shield Platform Encryption? Choose 2 answers

A. Encrypt the data using the most current key. 
B. Review shield platform encryption configurations. 
C. Encrypt all the data so that it is secure. 
D. Use Shield Platform Encryption as a user authentication or authorization tool. 

Question # 24

Only authorized users are allowed access to the EBS and the Enterprise DMS. Customers call Customer Support when they need clarification on their bills. Customer Support needs seamless access to customer billing information from the E and view generated bills from the DMS. Which three authorization and authentication needs should an integration consultant consider while integrating the DMS and ESB with Salesforce? should an integration consultant consider while integrating the DMS and ESB with Salesforce? Choose 3 answers 

A. Users should be authorized to view information specific to the customer they are servicing without a need to search for customer. 
B. Identify options to maintain DMS and EBS authentication and authorization details in Salesforce. 
C. Consider Enterprise security needs for access to DMS and EBS. 
D. Consider options to migrate DMS and EBS into Salesforce. 
E. Users should be authenticated into DMS and EBS without having to enter username and password. 

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