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- Advanced-Cross-Channel Dumps PDF
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- 40 Questions
- Updated On July 26, 2024
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Salesforce ADVANCED-CROSS-CHANNEL Exam Overview:
| Aspect | Details |
|---|---|
| Exam Cost | $400 USD |
| Total Time | 105 minutes |
| Available Languages | English, Japanese |
| Passing Marks | 65% |
| Retake Fee | $200 USD |
| Exam Format | Multiple Choice and Multiple Select |
Salesforce Advanced Cross Channel Accredited Professional Exam Topics Breakdown
| Domain | Percentage | Description |
|---|---|---|
| Channel Optimization | 25 | Strategies for optimizing customer engagement across multiple channels, including mobile and web |
| Customer Journey | 30 | Understanding and mapping customer journeys, analyzing touchpoints, and driving conversions |
| Data Integration | 20 | Integrating data from various sources for a unified view, utilizing data-driven insights |
| Analytics and Metrics | 25 | Analyzing cross-channel performance, interpreting metrics, and optimizing marketing strategies |
Frequently Asked Questions
Question # 1
To what types of objects can you do a quick send in distributed marketing, Select multiple
A. Lead
B. Contact.
C. Person account, (opportunities, Quick send message records)
Question # 2
How does Marketing cloud connect help when you want to trigger journey when a record is created in sales cloud contact, Select 2.
A. Sales cloud entry audience in journey builder
B. Use a api to trigger journey directly from ecom site and use email address as subscriber key.
C. Use an api to create record in sales cloud directly from the ecom site
D. Use synchronized de, query to a sendable DE and use automation studio schedule to inject contact every 15 mins
Question # 3
What is true for behavioral triggers. Multiple select.
A. they cannot be modified
B. need collect tracking code
C. need catalog data
Question # 4
Where would you set a threshold limit in social studio
A. enterprise admin settings
B. workspace settings
C. tab in engage
D. column in engage
Question # 5
How does real time interaction management (RTM) in IS help marketer to provide personalized content to user, Select multiple
A. Orchestration
B. Data aggregation
C. Unified customer profile
Question # 6
how many activities recommended in a journey canvas.(150-200)
A. 10
B. 50
C. 100
D. 300
Question # 7
What is true about Inbox message:
A. It can open any public url also and not only cloud page
B. Device owns the message not the contact.
C. Contact owns the message not the device.
D. Alert+inbox consume 1 supermessage.
Question # 8
In social studio how many columns are used in a engage tab (max 30 tabs in a engage, no limit for columns in each tab) and each column contains max 50 accounts)
A. 50
B. 100
C. 15
D. No limit
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