How to pass Salesforce OmniStudio-Consultant exam with the help of dumps?

Question # 1

A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor. Which three OmniStudio tools should the consultant recommend to meet these requirements? Choose 3 answers 

A. DataRaptor Turbo Extract 
B. OmniScript 
C. FlexCard 
D. Integration Procedure 
E. DataRaptor Load

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Question # 2

A business plans to implement new tools for their call center agents to increase efficiency and improve customerexperience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project: • Easy access to frequent processes • "At a glance" dashboards of customer information • Lists of customer bills, which are stored on an external system Which two FlexCard benefits should the consultant highlight when presenting a proposed solution? Choose 2 answers

A. Guide users through complex processes 
B. Display differentactions based on context 
C. Allow customers to enter bill payment information 
D. Display a 360° view of the customer 

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Question # 3

A consultant must design a 360 view of the customer. The business requirements are: • A header card with account information (name, account number, next billing date, invoice method) • A list of related contacts (first name, last name, phone) • All the open cases related to the account (subject, priority, SLA) An account will not have more than 2 contacts, but it could have more than 10 open cases. It is necessary to the different sections available at a glance. Which two FlexCard features should the consultant recommend to improve the user experience? Choose 2 answers

A. Use a Datatable element 
B. Use a Block Element with the Collapse property enabled 
C. Use a Zone Template 
D. Use a Custom Style to adjust height and width 

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Question # 4

A company begins a project to unify its customer data across the enterprise. After completing the discovery t analysis phases of the project, the project team recommends FlexCards as the primary solution. The stakeho of the project are excited to move forward with this recommendation. However,IT is concerned that creating FlexCards will require custom coding and advanced technical skills they do not have on their team. Which two features should the consultant highlight to address IT's concerns? Choose 2answers 

A. The FlexCard Wizard 
B. Lightning web components used in FlexCards
 C. Newport Design System used in FlexCards 
D. The FlexCard Designer 

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Question # 5

Which three functions are performed by Action elements in OmniScript? Choose 3 answers 

A. Display error messages to the user 
B. Get and update data through APIs 
C. Organize data into multiple pages 
D. Send DocuSign emails for signature 
E. Get and update data in Salesforce 

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Question # 6

A company is designing a new consolefor contact center agents. The cards in the console need to display the following: • "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border. • "Awaiting Closure"cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border. • "Closed" cases with case description, resolution, case closed date fields with alink to duplicate cases. All cases will be fetched using a single DataRaptor. How should the consultant design the FlexCard solution to meet these requirements? 

A. Using card session variables and a single FlexCard with multiple flyouts
B. Using card session variables and multiple FlexCards 
C. Using card filter and a single FlexCard with multiple flyouts 
D. Using card filter and multiple FlexCards 

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Question # 7

An Insurance agency wants to enable its call center agents to be more efficient when handling customer inqul…. After analyzing patterns In the call logs, the agency discovers that one of the top customer requests is to find total insurance premiums paid as well as the difference year over year. Agents need to relay this information the customer and then send them a summary report by email. Theagency decides to implement this process using OmniScript. What three OmniScrlpts elements should be used to meet the requirements? Choose 3 answers 

A. DataRaptor Extract Action 
B. Email Action 
C. DataRaptor Post Action 
D. Messaging Element 
E. CalculationAction 

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Question # 8

A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. Thediscount thresholds are set using adjustments such as 5%, 10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score. Which two OmniStudio tools should the consultant recommend to meet these requirements' Choose 2 answers 

A. OmniStudio Action 
B. Calculation Procedure 
C. Calculation Matrix 
D. DataRaptor Transform

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Question # 9

What is the purpose of the Messaging element in OmniScript? 

A. Display a custom styled message
 B. Send email/text to users based on logical conditions 
C. Trigger an event to external data sources based on logical conditions 
D. Displaya warning to users based on logical conditions 

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Question # 10

Which of the following is a key difference between Integration Procedures and DataRaptors? 

A. DataRaptors can access data from external sources. 
B. DataRaptors can invoke multiple actions in a single server call.
 C. Integration Procedures can access data from external sources. 
D. Integration Procedures can retrieve data from multiple related objects. 

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Question # 11

When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased. What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset? 

A. DataRaptor Turbo 
B. DataRaptor Extract 
C. DataRaptor Load 
D. DataRaptor Transform

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Question # 12

A business has the following requirements: • To display cases for an account • The user should see all of the cases on the canvas • The user should be able to create a new case from the canvas The consultant decides to use states to enable this functionality. Which type of state should the consultant recommend to allow usersto create a new case from the canvas? 

A. Active Card State 
B. Blank Card State 
C. Edit Mode State 
D. New Card State 

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Question # 13

A company implements an integration procedure that is invoked from an OmniScript. The integration procedL includes a very long-running process that makes users impatient. Which feature should the consultant recommend to Improve performance and address users' concerns? 

A. Try Catch 
B. Batch jobs 
C. Chaining
 D. Conditions 

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Question # 14

A business is creating a new OmniScript that will allow agents to launch a guided selling process from an account detail page. The consultant reviews the initial design proposed for the OmniScript and sees that the process ^ the following steps: • Step 1: Enter account name to retrieve account information • Step 2: Review and edit account information • Step 3: Select products • Step 4: Enter payment information Following best practices, what suggestion should the consultant make to improve the design? 

A. Remove Step 1 and prefill the account information automatically. 
B. Divide Step 2 into two steps, so each task is distinct. 
C. Use an Edit Block in Step 4 to enter payment information. 
D. Use Multi-select elements in Step 3 for the product list.

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Question # 15

A consultant receives a requirement to display products installed at an account site in a customer's 360° FlexCard view. The business requires that the width of the fields displayed should change depending on the device used to view the FlexCard. For example, the Product Name and Model field elements should display at full width on mobile devices, but they should shrink to 60% on devices such as laptops and desktops. How should the consultant design the FlexCard to meet this requirement? 

A. Enable the Responsive feature on the Product Name and Model field elements 
B. Enable the Mobile-First feature in FlexCard settings 
C. Create two states, one for mobile devices and another for non-mobile devices 
D. Create two FlexCards, one for mobile devices and another for non-mobile devices 

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Question # 16

A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains 5 child FlexCards inside the state of the parent FlexCard. How many different data sources can be configured using FlexCards in this scenario? 

A. 2 
B. 6 
C. 5 
D. 1 

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Question # 17

A customer needs to create an OmniScript to capture payment Information. In the first step of the process, it user selects a payment type such ascredit card, debit card, or direct bank account payment. Each payment t should display with a different icon. The process should check to see if the customer has any saved payment information of that type, and if there is, no further action is required. If there is no saved payment informatic then the user should be allowed to enter the information, and the process should save It. Which three OmniScript elements should be used to meet these requirements? Choose 3 answers

 A. DataRaptor Transform Action 
B. Select
 C. DataRaptor Extract Action 
D. Radio 
E. DataRaptor Post Action 

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Question # 18

An auto insurance company has different rates for each state in the country. The company needsto manage the rates separately, but the formula to calculate the premiums is the same. All the input and output are the same; only the values in the rating tables differ. Which OmniStudio tool should the consultant recommend to meet this requirement? 

A. DataRaptor Transform with an interface Map 
B. Aggregation Steps in a Calculation Procedure 
C. Class-based Calculation Procedure 
D. Grouped Calculation Matrix 

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Question # 19

Which OmniStudio tool can be used to invoke scheduled jobs? 

A. Integration Procedure 
B. DataRaptor Extract 
C. DataRaptor Load 
D. Calculation Procedure 

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Question # 20

A company plans to use OmniScript to digitally transform Its business. During the discovery phase of the project the team reviews all of the business processes including the Individual steps of each process. As a result of analysis, it is clear that many processes need to update contact data at different points in the process. What solution should the consultant recommend to efficiently meet these requirements?

A. Create an Integration Procedure to update contact data with "Chain OnStep" enabled and invoke it from all OmniScripts. 
B. Create an OmniScript that uses the reusable property to update contact data and embed it In other OmniScripts. 
C. Create an OmniScript to update contact data and invoke it when other OmniScripts complete. 
D. Create a FlexCard for contacts, and add an Update Contact Details OmniScript as an action. 

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Question # 21

which two of the following use cases are best solved using Calculation Procedures & Matrices? Choose 2 answers 

A. To apply the correct factor when determining a cost 
B. To return output that is calculated differently based on the date 
C. To determine the list of products to display to a customer 
D. To retrieve text data and convert it to an integer 

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Question # 22

A health provider company is building a new application for its medical officers. The company wants to display medical test reports for patients. Medical test reports is acustom object, related to the Patients object. For e< patient, the company needs to list each medical test report including the report name, date requested, and d generated. From each medical test report, the user should be able to take the following actions: • Approve • Print for Review • Send for Retest Which OmniStudio tools should the consultant use to design a solution to meet these requirements?

A. Salesforce list view with custom buttons/links 
B. Multiple FlexCards with single action 
C. OmnlScript with multiple Step elements 
D. Single FlexCard with multiple actions 

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Question # 23

which Action element redirects the user outside an LWC OmniScript?

 A. Response 
B. Done 
C. Post to Object 
D. Navigate 

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Question # 24

A company has designed a process that extracts a large amount of data from a Salesforce object. Due to the volume of data that will be retrieved, it is important that Governor limits are not exceeded. What solution should the consultant recommend? 

A. DataRaptor Extract with Chaining
 B. DataRaptor Turbo Extract 
C. Calculation Procedure and DataRaptor Turbo Extract 
D. Integration Procedure and DataRaptor Turbo Extract 

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Question # 25

Whendesigning OmniScripts, which three best practices should consultants recommend to increase user adoption? Choose 3 answers 

A. Prefill data for users when possible 
B. Replicate existing processes as-is 
C. Provide keystroke commands for data entry 
D. Dividecomplex processes into sections 
E. Provide user help text 

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Question # 26

When a customer calls to add a new primary contact to their account, call center agents need to complete a I contact form. The agent enters the new contact information using an OmniScript and then needs to generatePDF with the contact information pre-filled that can be shared with the customer. Which OmniStudio tool should the consultant recommend to generate the pre-filled PDF' 

A. OmniStudio Action 
B. Integration Procedure 
C. DataRaptor 
D. Calculation Procedure 

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Question # 27

A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps. Which OmniScript feature should theconsultant recommend to meet this requirement? 

A. User Roles 
B. Conditional Views 
C. Script Configuration
 D. Script Profiles 

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Question # 28

An OmniScriptsaves data to Salesforce and to an external system. What OmniScript element could save all this data?

A. HTTP Action 
B. Integration Procedure Action 
C. DataRaptor Post Action 
D. DataRaptor Transform Action 

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