How to pass PMI PMP exam with the help of dumps?

Question # 1

A project manager is assigned to a project where a vendor has been engaged to build anew system One week before user acceptance testing (UAT) is scheduled the vendorinforms the project manager that they can only deliver half of the promised functions by theUAT start date.What should the project manager do next?

A. Wait until the vendor cannot deliver and then invoke liquidated damages based on thecontract
B. Escalate to management and prepare tor project closure by canceling the contract withthis vendor
C. Adjust the protect schedule to accommodate the current development progress of thevendor
D. Communicate with the vendor and project team and explore possibilities lor resolvingthe issue

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Question # 2

A project is ready to start, and resources are allocated. The development manager theninforms the project manager that a critical resource is nolonger available due to a family emergency. The development manager indicates that allother developers have been assigned to other projects,and there is no capacity for any developer to take on additional work.What should the project manager do next to fulfill this resource need?

A. Determine resource allocation options based on project priority.
B. Apply changes to the existing resource allocations and inform the developmentmanager.
C. Meet with the sponsor to determine how to rebaseline the schedule.
D. Inform the sponsor of the situation and request an extension of the target completiondate.

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Question # 3

A project manager is managing a project that requires specialized architecture services.This project was identified as a high risk for theorganization. The project manager works with an external architect who is highlyspecialized. However, the architect will soon resign because theyaccepted an offer from another firm.What should the project manager do next?

A. Discuss this with the project team, assess the impact, and decide on the appropriateactions to follow.
B. Ask the architect for the contact details for their new employer and call their accountmanager.
C. Call the account manager and ask them to retain the expert by offering them anincentive.
D. Escalate the issue to the procurement department and ask them to discuss this with thevendor firm.

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Question # 4

A major public-transportation construction project is aimed at significantly reducingemissions. The project has been severely delayed due to noncompliance withenvironmental codes and bylaws.What should the project manager have done to prevent this?

A. Incorporated sufficient schedule reserves based on similar delays in past projects.
B. Appointed a senior environmental compliance officer to report directly to the projectmanager.
C. Mapped environmental compliance requirements, identified risks to achieving them, andprepared mitigations.
D. Approached the regulator for a partial waiver in light of the environmental importance ofthe project.

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Question # 5

A project manager is scheduled to meet with a client for their weekly risk managementmeeting. The project manager observed that one of the tasks which had externaldependencies is delayed by one week. The project manager knows this will have an impactbut does not know the exact details.What two things should the project manager do? (Choose two)

A. Discuss the issue with the external supplier's authority.
B. Review the lessons learned from similar past projects.
C. Gather additional information and estimate the impact.
D. Update the risk log and bring this up in the meeting with the client.
E. Wait for the client to raise a concern and collect more information.

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Question # 6

A project manager holds periodic progress review meetings to discuss issues. What shouldthe project manager do first on the agenda?

A. Produce lessons learned documentation.
B. Elaborate the risk mitigation strategy and risk register.
C. Formulate project management plan integration.
D. Update resolution approaches and action assignments.

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Question # 7

A company has selected a cross-functional team to develop an innovative digital product todrive the digital transformation project for the business. What should the projectmanager do to ensure business value is delivered early?

A. Create a detailed project plan and escalate delays to the functional managers.
B. Fast track the project and monitor tasks closely to ensure timely delivery.
C. Create robust incentives to the team members to encourage speedy delivery.
D. Break down the deliverables into sprints and deliver value incrementally.

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Question # 8

A town wants to build a community center and has appointed a project manager. A site wasfound, and all of the necessary approvals and governance were completed. When theproject kick-off was held, it was discovered that a local farmers' group was not consulted,and they use the site for a monthly market.What should the project manager do to move forward with the project?

A. Continue building the center as the farmers' group does not need to be consulted.
B. Document a risk related to the impact that the farmers' group could bring to the project.
C. Request that the project sponsor discuss compensation with the farmers' group for thelost business.
D. Discuss the project objectives with all stakeholders, including the farmers' group, andreview their requirements.

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Question # 9

A few developers have identified a list of impediments at the daily standup and are askingfor the project lead's assistance in prioritizing them. There are a few complex backlog items, and a new junior tester has identified a few compliance defects. The product owner and a couple of developers will be leaving the project team, and the contract with the test and production support partner will not be renewed. Which issue should the project lead focus on first?

A. Developing a new contract for production support.
B. Finding a new product owner to prioritize the product backlog.
C. Regulatory compliance issues discussed in the meeting.
D. Recruiting, onboarding, and training new developers.

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Question # 10

A project manager is assigned to a time-bound internal project on quality improvement.During project execution, the project manager observes that a specific team member isbeing isolatedby other team members.Which three actions should the project manager take? (Choose three)

A. Arrange and conduct team-building sessions to improve team effectiveness.
B. Allow team members to resolve personal issues without involving the project manager.
C. Get feedback from other team members to understand what led to this situation.
D. Identify the isolated team member as a risk and document the situation in the risk register.
E. Obtain feedback from the isolated team member to understand the situation.

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Question # 11

A project team has installed software for the client, passed the knowledge to operations, sent the final report, and celebrated. Then 1 week later, the client sendsa list of requirements that have not been met. The client is requesting to fix the issues quickly and within the initial budget. What should the project manager have done to prevent this from happening?

A. Reviewed the acceptance criteria and obtained client approval.
B. Allocated a risk budget for any post-release improvements.
C. Conducted a pilot to understand the client's performance parameters.
D. Established meetings with the client throughout the project phases.

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Question # 12

A steering committee member is complaining about the weekly report. They stated that thereport is too long and has unnecessary details. As a result, they are unable to obtain themain message and take action.What should the project manager do to avoid similar complaints?

A. Present the status at a weekly meeting with the steering committee.
B. Verify the information needed for steering committee members.
C. Send a shorter daily report to this steering committee member.
D. Demonstrate the weekly reports in a presentation for the steering committee member.

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Question # 13

A project manager is beginning a new project with very diverse team members. The projectmanager chose to use consensus building so the team can agree on and beengaged in how the project will be executed.How should the project manager proceed?

A. Create an environment where the agreement is reached by a majority vote.
B. Create an environment where the agreement is reached through discussion.
C. Establish recurring brainstorming sessions to discuss project issues.
D. Allow team members to contribute ideas in a stream-of-consciousness mode.

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Question # 14

A project manager is leading a software development project that will assist in maintenance management for a power plant. The project manager is analyzing project performance data and trying to forecast if the project will have any slippage in the future. What should the protect manager do?

A. Perform quality control analysis.
B. Perform root cause analysis (RCA).
C. Perform trend analysis.
D. Perform schedule analysis.

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Question # 15

During the execution of a project, a key stakeholder complains to the project managerabout recent communications.The key stakeholder explains that the relevant information from the project team wasincomplete and late. As a result, the key stakeholder is beginning to disengage from theproject.What should the project manager do?

A. Explain to the key stakeholder the way in which the project team communicatesinformation.
B. Ask the project sponsor to hold a meeting with the key stakeholder to ensure that thestakeholder is engaged in the project.
C. Send relevant information to all key stakeholders simultaneously to ensure consistentcommunication.
D. Update the communications management plan to fulfill the key stakeholder'sexpectations about relevant information.

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Question # 16

A project manager is working on a software development project for an oil and gas clientusing an agile approach. The project manager is having difficulty preparing the schedulebecause the project has various unknowns.Which scheduling method should the project manager use to develop the schedule?

A. Iterative scheduling
B. Three-point scheduling
C. Parametric scheduling
D. Analogous scheduling

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Question # 17

A project manager is working with team members and customers who are operating inmultiple countries. The team is working on implementing a new technology that includesambiguities, uncertainties, and unknowns, both in terms of technology and of the end-userexpectations for this solution.What should the project manager do to keep the stakeholders engaged?

A. Use email as a communication channel.
B. Use feedback and decision-making tools.
C. Use meetings as a communication channel.
D. Use a shared collaboration platform.

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Question # 18

A project manager starts to receive emails from different stakeholders requestinginformation about the project status. What should the projectmanager do to avoid this in the future?

A. Schedule weekly project status meetings with all stakeholders including the customerand internal resources.
B. Include the project stakeholders’ needs while planning the project communicationsstrategy.
C. Designate a team member to respond to the emails from these stakeholders.
D. Include the stakeholders’ emails in all of the project status communications.

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Question # 19

A customer is concerned with the quality of the product delivery, as the productiondeployment is approaching. What should the project manager do next to ensureacceptance of the deliverables?

A. Test product integration in accordance with the requirements.
B. Evaluate the quality checklist for product compliance.
C. Review the approved exit criteria for the product.
D. Verify the production budget before advancing the product.

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Question # 20

A project manager is leading a project that has a dependency on the client's vendormanagement system for critical requirements. The vendormanagement team will not derive any benefits from the project. However, the projectrequires support from the vendor management head.What should the project manager do next?

A. Get support from the sponsor to hire a subject matter expert (SME) from the vendormanagement team to work on the project.
B. Review the terms of reference of the steering committee to include the vendormanagement head.
C. Work with the sponsor on a communications management plan to obtain support fromthe vendor management head.
D. Obtain help from the sponsor to highlight any nonfinancial benefits for the vendormanagement team.

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Question # 21

A multicultural team is working on a project. After a few months of observation, the projectmanager realizes that two team members are not responding to the construction managerproperly. The project manager spoke to the team members individually and found that bothhad cultural differences with the construction manager.What should the project manager do to improve the situation?

A. Ask the team members to tolerate the cultural differences as they have a differentcultural background.
B. Ask the construction manager to meet with the two team members to resolve thesituation.
C. Provide the construction manager with instructions on how to resolve the situation.
D. Discuss the team members' concern with the construction manager and seek solutions.

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Question # 22

The project team is experiencing schedule delays due to issues arising with suppliers. Some of the tasks are on the critical path. What should the project manager do in this situation?

A. Escalate the supplier-related issues to the sponsor for resolution.
B. Review the work breakdown structure (WBS) with the suppliers.
C. Review the critical path with the stakeholders to define next steps.
D. Discuss the critical path issues with the purchasing department.

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Question # 23

At the end of a project's initiation phase, the budget was developed and sent to theapproval board. During the approval meeting, one of the key stakeholders asked how thebudget was developed for future uncertainties.How should the project manager reply?

A. Recurrent team meetings are planned to control the budget against future uncertainties.
B. Probabilistic analysis was used to develop the budget to address future uncertainties.
C. The budget was developed by using the lessons learned from previous project data.
D. Feedback from stakeholders will be addressed at each board meeting to adapt the budget.

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Question # 24

While monitoring a project at a work site, the project manager notices that the site team’swork breaks have increased by a few minutes every week. How should the projectmanager approach this?

A. Reduce payment to the workers due to their extended breaks.
B. Issue a formal written warning to all hourly workers for their break tardiness.
C. Have a meeting with the team to discuss the issue and propose solutions.
D. Dismiss some of the workers for failing to adhere to the break policy.

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Question # 25

A project manager is preparing to start a new project in which the team members aredistributed geographically across different countries. The project manager is using thecommunications management plan to engage the team members and find acommunication method that suits everyone. How should the project manager continually evaluate the effectiveness of the virtual team's engagement?

A. Collect feedback from the team to discuss alternatives to enhance the communication.
B. Conduct individual meetings to create a trusting environment with team members.
C. Establish periodic face-to-face meetings and address the communication topic.
D. Hold meetings in accordance with the team members’ preferences and availability.

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Question # 26

A project manager is managing a mobile application development project when one of theexperienced team members starts missing deadlines. The delays will impactproject implementation.What should the project manager do next?

A. Meet with the team member to understand their concerns and/or issues.
B. Convene a team meeting to encourage and motivate the entire team.
C. Assign an additional resource to help the team member with the tasks.
D. Ask the team member's functional manager if there are any known issues.

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Question # 27

A project manager is leading a project that includes several organizations with uniquecorporate cultures. These diverse corporate cultures are affecting project expectations. Thevarying expectations often lead to conflicts, which often require the project manager'sinvolvement.What should the project manager do first to evaluate the cultural differences within theorganizations?

A. Establish a probability and impact matrix and plan response criteria.
B. Disregard the situation since it is not hindering the project deliverables.
C. Develop a joint policy among the various organizations.
D. Escalate the issue to the project sponsor and seek their guidance.

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Question # 28

A key stakeholder who is highly involved in the project claims that the reports sent by theproject team are inadequate. What should the project manager do first?

A. Ask the project team to review and modify all of these reports.
B. Ask the sponsor to meet with the stakeholder to diffuse the situation with the reports.
C. Explain to the stakeholder that these are the approved templates for the reports.
D. Ensure that the reports comply with the communications management plan.

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Question # 29

Several components of an expensive manufacturing project have been returned by thecustomer. The customer is complaining that the quality ofthe components is poor and is concerned that, as a result, their products will be returneddue to quality issues. The project manager is certain thatquality has been maintained.How should the project manager communicate with the customer to help assure them thatthe project has produced quality products?

A. Show the customer the tolerance and control limits.
B. Show the customer sample results from the current batch.
C. Show the customer a sample history of quality.
D. Show the customer the quality control measurements.

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Question # 30

A project manager works for a company that has a reputation of delivering environmentallysustainable projects. During the half-yearly review of the project, the project managerraises serious concerns with the project sponsor regarding the project's viability and success. There are somestakeholders who oppose this project on the grounds of compromising land erosion.What should the project manager do?

A. Propose to close the project because it no longer fits the business values of the organization.
B. Calculate earned value (EV) because the project manager is forecasting a loss for this project in the yearly review.
C. Calculate float on the project because it has severely affected the project's major critical path.
D. Request additional resources from the business unit manager due to the project's complexity.

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Question # 31

Key decision makers are meeting to define the objectives of a new database migrationproject. There are many disagreements about scope and time lines among the leaders ofvarious company departments.How should the project manager impartially prioritize the requirements to be integrated?

A. Retain only requirements that result in profitable revenue growth.
B. Ensure the CEO selects the requirements from all department leaders.
C. Give each department a fixed budget that will cover ten requirements.
D. Rank the requirements with the highest benefit-cost ratio as more important.

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Question # 32

During an iteration review session, some product features are at risk of being canceled dueto high operational costs when the product is launched into a production environment.What type of analysis should the project lead have conducted to avoid this situation?

A. Capacity analysis
B. Benefits analysis
C. Risk analysis
D. Gap analysis

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Question # 33

There is a conflict on an agile project about following organizational processes, many of which do not add any value to the project. To resolve this, which one of the following should be regarded with the highest priority?

A. Needs of the customer
B. Needs of the project manager
C. Needs of the agile lead
D. Needs of the organization

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Question # 34

After the merger of two large companies, a project manager is assigned to a project. Thecompany hires a consultant to ensure best practices arebeing used in information security. During an iteration, the consultant requests changes toa software component, claiming that it is not meetingmarket requirements.What should the project manager do?

A. Continue the iteration and add the requested changes.
B. Continue the iteration and review the change with the customer.
C. Cancel the iteration and meet with the product owner.
D. Cancel the iteration and add the requested changes.

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Question # 35

An internal virtual team is meeting daily to review iteration progress, as well as to conductother technical and followup calls with key stakeholders. The team seems to bedisengaged.How should the project manager approach this situation?

A. Give the team members a few days off to reduce stress.
B. Reduce the number of internal and external meetings.
C. Review team assignments and reduce the workload.
D. Schedule one-to-one meetings and team-building meetings.

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Question # 36

During sprint planning, the product owner wants to prioritize items with high business value.However, the project team is concerned about technical debt and infrastructuredependencies to deliver the expected value.How should the project manager handle this issue?

A. Support the project sponsor so the decision is made top-down and the team follows the provided direction.
B. Support a voting exercise so all team members can express their opinion and the reason behind their vote.
C. Support the product owner so only items with high business value are included in the next sprint.
D. Support the project team so technical debt and infrastructure dependencies are included in the next sprint.

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Question # 37

A team has had issues with behavior on an ongoing project, which is causing conflicts. Asa result, the team is losing momentum and fallingbehind in its sprints.How should the project manager handle this situation?

A. Engage a counselor to reconcile the situation between the team members affected.
B. Control backlog assignments and reduce direct communications between teammembers.
C. Revisit the ground rules and team communication protocols, and discuss what is happening.
D. Require team members experiencing the conflicts to take a day off from work.

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Question # 38

A high-performing team is involved in a project with a new domain. The team is unable todeliver as expected.What should the project manager do?

A. Support the team in identifying the area of development and address the gap.
B. Dissolve the team and include the team members in other existing teams.
C. Identify the struggling team members and move them out of the team.
D. Set up a clear expectation that the team is to deliver as in their previous projects.

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Question # 39

A project manager for a software development company faces a number of financial risksin their project. The project manager needs to frequently check the strength andefficiency of the risk management process.What should the project manager use to accomplish this?

A. Stakeholder register
B. Brainstorming session
C. Audit meeting
D. Assumption log

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Question # 40

According to this burnup chart for the last 7-day sprint, what should the project lead address with the product owner and team?

A. The product owner should not ask the team to change their sprint commitments.
B. The team is accepting too much work in the sprint after it has started.
C. The team is not meeting the expectations of the product owner.
D. The team should have stopped on day 4 and started a new sprint.

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Question # 41

A client wants to create an innovative software for the travel industry using an agileapproach. A project manager from the company was assignedto work on the details and estimates as requested by the client.What should the project manager do before sending the information to the client?

A. Put the tasks with estimates in the backlog and clarify that the project will not need any reserves.
B. Sequence the tasks with estimates and add standard risk reserves to use for software development.
C. Analyze the tasks, provide estimates, include a prototype demo, and send to the clientdirectly.
D. Work with the team to understand their views and add the appropriate dependenciesand risks.

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Question # 42

A protect team is working remotely on a solution The client wants the solution as soon aspossible and is uncomfortable because the team members are not colocated In addition theclient expressed concerns about the understanding of the project context and the team'sdecision-making processWhat should the project manager do?

A. Update the communications management plan to satisfy the client's request
B. Request the client to attend the daily meetings with the project team
C. Encourage the client to interact with the protect collaboration platform
D. Ask the product owner to frequently communicate with the stakeholders

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Question # 43

A project schedule risk has turned into an issue. The project manager foresees delays inproject execution.What should the project manager do to resolve the issue?

A. Update the risk management plan and send it to the project team.
B. Update the schedule baseline to the new project time line.
C. Escalate the issue to senior leadership for resolution.
D. Work with relevant stakeholders to determine possible solutions.

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Question # 44

During the lessons learned workshop, one stakeholder mentioned that the project wasunsuccessful as it did not deliver the expected business value. What should theproject manager do to address this concern?

A. Review the project management plan tasks with the stakeholders.
B. Review the project management plan budget with the stakeholders.
C. Review the business benefits realization plan with the stakeholders.
D. Review the communications management plan with the stakeholders,

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Question # 45

A project manager manages a bridge construction project. The project manager hasreceived a major change request from a regulatory stakeholder to add one branch of thebridge to the engineering design. The project manager prepared a change request, whichwas reviewed and accepted by the change control board (CCB).What should the project manager do now?

A. Notify the project team about the change request's approval.
B. Include the new branch of the bridge in the design.
C. Communicate the decision to the stakeholder who requested the change.
D. Evaluate the adjustments to the project management plan.

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Question # 46

A project manager is assigned to a global project with dispersed team members.Previously, when working with remote teams, the project manager observed that teammembers do not tend to produce quality work.What should the project manager do to ensure the project is completed on time withquality?

A. Encourage the team to participate in a peer evaluation activity by the end of the project.
B. Introduce the use of time sheets and ask team members to review and submit themregularly.
C. Arrange regular team meetings for the team to update one another on the progress oftheir assigned tasks.
D. Meet with the team together and in one-on-one meetings to set clear, shared targets.

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Question # 47

A customer initiated a minor scope change and expects this to be completed without delaysor additional costs. The project manager believes that they have adequateauthorization to make the decision themselves but is not quite sure.What should the project manager do next?

A. Use the project contingency and implement the change without charging the customer,since the customer's satisfaction is top priority.
B. Exploit this change opportunity and calculate the cost, risk, and time, then add areasonable margin and submit to the customer.
C. Use the Perform Integrated Change Control process and submit this to the changecontrol board (CCB) for approval.
D. Keep the change pending and decide to take this up as part of final settlement at theend of the project.

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Question # 48

A project manager prepared a project benefits management plan. Which of the followingshould be included in this document?

A. Project requirements, target benefits, issue log, metrics
B. Target benefits, strategic alignment, time frame for realizing benefits
C. Strategic alignment, benefits owner, risk register
D. Target benefits, benefits owner, lessons learned

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Question # 49

A large global organization developed a new medical implant that requires compliance withlocal government regulations. The approval process for one country is lengthy and willimpact the intended launch date.What should the project manager do?

A. Organize an online distribution channel from another country.
B. Ask the sponsor to authorize the launch and then wait for approval.
C. Ask the board to use their influence and speed up the approval.
D. Work with the team to find ways to bypass the regulations.

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Question # 50

A project manager is leading a large public project that will have a high impact on thetown's citizens. How should the project manager define the different requirements?

A. Include only the common requirements of each stakeholder group in the project goals.
B. Include only the key requirements and keep the stakeholders informed about scope decisions.
C. Analyze the interests and influence of stakeholders and evaluate their requirements.
D. Add only the opinions of the team, because they know the objectives of the project.

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Question # 51

A project manager has been assigned to lead a software project to generate savings at animportant financial institution. Initially, the duration of the project was 13 months,but due to various issues during execution, the project was extended to 16 months. Bymonth 11, the expected savings were exceeded but not all of the functionalitiesplanned for that date were fulfilled.How should the project manager inform the stakeholders of the project's progress?

A. Report that the project has not fulfilled all the expected functionalities.
B. Complete the outstanding functionalities before informing the sponsor of the project progress.
C. Communicate the benefit expectations and the action plan for the pending functionalities. 
D. Send an email with the monthly project progress to all relevant stakeholders.

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Question # 52

During execution of a complex project, the project manager encounters numerous changerequests from various teams. These changes may result in the project not meeting itsobjectives.How should the project manager ensure that these changes are managed effectively?

A. Include the changes in the backlog and review priorities with the product owner.
B. Record the changes using the risk register and continue monitoring.
C. Deny the change requests and keep delivering the project as planned.
D. Review the project and communications management plan with the main stakeholder.

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Question # 53

At the end of a project, the project manager was asked to provide a performance rating ofthe project team members. What should the project manager mainly make reference to?

A. Feedback from the project sponsor
B. Agreed-upon key performance indicators (KPIs)
C. Input from project stakeholders
D. Competencies of team members

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Question # 54

A company is about to start a complex research project. Due to the level of uncertainty, theproject manager recommends the use of a hybrid approach; however, the organization onlyhas experience with predictive projects.How can the project manager strategize the use of a hybrid approach to the organization?

A. Present the benefits of a hybrid approach to key stakeholders to get their support.
B. Create a project change request to execute the project using a hybrid approach.
C. Send a letter to the project management office (PMO) requesting to use a hybrid approach.
D. Submit a notification to the project team confirming they will be using a hybrid approach on the project.

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Question # 55

A multiyear resource constraint project is midway through the execution phase. During aprogress update meeting, it has been determined that there might be a schedule delay todeliver the project. The project manager has observed that all of the team members areworking hard and lots of deliverables have already been completed.What should the project manager do immediately about this situation?

A. Ask the project planner to identify the critical path and respective delayed activities, andthen investigate the reasons for the delay.
B. Prepare a monthly report by highlighting the completed deliverables and communicatethe delay to management.
C. Register the schedule risk and present the new resources requirement to the changemanagement board for schedule recovery.
D. Ask the scheduler to update the schedule with the percent of work in progress (WIP)and communicate the results to the team.

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Question # 56

A stressful situation has presented some challenges for the team. The project managernotices stress behavior in some of the team members, and it is beginning to spread acrossthe group. The project manager needs to coach the team to change their mindset in orderto be more efficient.What should the project manager do?

A. Ensure that people care about each other and work effectively together through effectiveteam management.
B. Meet with the team to discuss the correct, expected behavior in stressful situations andstart practicing it.
C. Establish a productive environment where all team members can assist one anotherwith the workload.
D. Create an environment of respect and fairness so the team can increase their projectperformance in stressful situations.

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Question # 57

An agile team is brainstorming and prioritizing all of the risks according to severity. Whatshould the team do about the identified risks?

A. Mitigate the risks that are applicable to the current and following iterations.
B. Focus on the project deliverables rather than the documented risks.
C. Agree that any issue can be handled when it becomes a problem.
D. Acknowledge that the risks will be handled in the corresponding iteration.

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Question # 58

Anew law was published about zoning permits for telecom towers. This may cause costand schedule overruns for the new network rollout.What should the project manager do?

A. Assess and prioritize the impact of the new law on the project plan.
B. Update the project plan because the law is an obligation for the project.
C. Minimize the scope to catch the cost and schedule baseline.
D. Meet the sponsor to ask for additional time and budget increase.

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Question # 59

An agile team is developing a new content management system. Some of the team members are struggling to deliver certain features since they have never worked on this type of solution. What should the project manager do?

A. Replace the members with new members who understand the system.
B. Encourage the team members to make changes directly in the system.
C. Ask the team to read through all of the available system documents.
D. Encourage the team to hold a knowledge-sharing session in each iteration.

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Question # 60

During project initiation meetings, the project manager of a 9-month project states that aspecific task would be out of schedule. At the projectkick-off meeting, a key project stakeholder strongly objects, stating that this task is the keyvalue of the project and should be completed on time.What should the project manager do to reduce the chances of having a strong rejectionfrom stakeholders during the project initiation stage?

A. Develop a stakeholder-by-stakeholder engagement assessment matrix.
B. Send a letter to the stakeholders to inform them about the project scope and start date.
C. Schedule meetings with key stakeholders in advance to gather feedback on the project scope.
D. Identify stakeholder rejection as a risk in the project risk register.

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Question # 61

A project manager is assigned to work on a complex and innovative project. Thetechnology being used and developed is new and complicated, and most of thestakeholders are unfamiliar with it.Which approach should the project manager use as a servant leader?

A. Ask stakeholders to find and self-fund education about this new technology.
B. Allocate resources to provide training about the new technology to the stakeholders.
C. Contact the project sponsor to get those stakeholders removed from the project.
D. Escalate the issue with upper management to find a novel solution for this situation.

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Question # 62

A project team is implementing a hosted system for a third party. Just before going live, thecustomer asks the project team to include additional functionality. The projectteam identified risks to the delivery date and informed the project manager that some of therequested functions are in conflict with the agreed scope.What should the project manager do?

A. Discuss with the team, estimate the effort, and raise a change request.
B. Discuss with the customer the risks identified and team's concerns.
C. Ask the team to deliver the functionality on the agreed go-live date.
D. Ask the customer to go live and add the new functionality in the backlog.

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Question # 63

A project manager is acting as a servant leader and is struggling to make deadlines on acritical roadway construction project that is falling behind schedule due to a lowperformingteam. In order to get the project back on track, what should the project manager do first?

A. Empower the team members to conduct their job activities and hold each person accountable to improve the schedule.
B. Notify the project sponsor that the team is underperforming and request additional resources to compress the schedule,
C. Contact each team member to inform them that further schedule slips will not be tolerated by the project sponsor.
D. Begin holding daily meetings to assign each team member discrete tasks with specific due dates.

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Question # 64

A project team member is sick and will not be able to return to the project for a few weeks.During the daily meeting, the team shares their concerns as the sick team member was theonly one skilled in the component they were developing.What should the project manager have done to prevent this?

A. Requested robust documentation for the component's build.
B. Outsourced development of the specific component to another team.
C. Acquired more than one resource skilled in each component.
D. Facilitated cross-functional knowledge transfer during the project.

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Question # 65

An agile team is in the early phases of the development cycle for a project; however, theyhave already begun to deliver functionality to the customer. The team has identified risks tothe project and are working on developing the mitigation strategy.What should the project manager do next?

A. Incorporate and prioritize the risks in the risk register according to impact.
B. Escalate the risk to the project sponsor and steering committee.
C. Implement the risk mitigation strategy according to the highest impact.
D. Determine if any of the new risks have any financial impact.

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Question # 66

An organization is initiating a project that will be using new technology. The complexity ofthe project requires excellent technical skills. After reviewing the proposed projectmanagement plan, the project sponsor asks for options to reduce the labor cost withoutintroducing risk to the project delivery.What should the project manager do first?

A. Review the risk register and assign functional managers as resources.
B. Analyze the resource pool and assign internal resources who participated in past projects.
C. Perform an analysis of the key cost drivers and present alternatives.
D. Review the work breakdown structure (WBS) to ensure there are adequate resources.

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Question # 67

An unforeseen event has shut down public works projects for 4 weeks. Activities on thecritical path will fall behind based on the project schedule.What should the project manager do?

A. Add 4 additional weeks to the schedule and request additional resources.
B. Ask the sponsor to obtain a special work permit to continue work.
C. Review the project management plan to see the impact of the possible delay.
D. Crash the resource management plan to keep the schedule on track.

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Question # 68

An organization is about to start a multiphased project. Due to strict regulations, some of the phases must be completely planned in advance.However, other phases allow for more flexibility and experimentation on scope andschedule. The sponsor wants to pursue the project objectivesas planned, but also wants to accommodate new information and changes as the projectprogresses.Which project management approach should the project manager select for this project?

A. Hybrid
B. Incremental
C. Agile
D. Phased

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Question # 69

A project team is implementing an enterprise notification tool with a vendor. The projectmanager noticed that this vendor's developer has been reporting the same status forseveral weeks in a row. A few days later, the vendor communicates that the deliverable willnot be completed on time due to resource constraints within their company.What should the project manager do next?

A. Update the risk register to reflect the delay, communicate the impact to the schedule,and escalate to management for assistance.
B. Conduct a project review with the project sponsor to explain the delay and add adeveloper to work with the vendor.
C. Review the contract with the vendor to go over the financial penalty that is applicable tothis situation.
D. Add the delay to the issue log and work with the vendor for a resolution that will bringthe schedule back on track.

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Question # 70

A project manager wants to assign a junior engineer to a new project. In past projects, theengineer showed initiative to take on complex tasks and solve problems ininnovative ways without any need for encouragement. However, the engineer declines theproject manager's invitation to join the new project.What is the most likely reason for the engineer's refusal to work on the project?

A. The engineer did not feel welcome or enjoy working with the other project teammembers.
B. The project manager did not follow the normal hiring process with the engineer'sfunctional manager.
C. The engineer has “project burnout" from working long hours and solving difficultproblems.
D. The project manager did not sufficiently support and recognize the engineer'sprofessional growth.

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Question # 71

A project is on its second iteration out of six. The team realizes that a key deliverable willdepend on the acquisition of a new device.What should the project manager do?

A. Register a risk and escalate it to the project sponsor.
B. Include the responsibility for acquisition with the core team.
C. Detail the reason for the deliverable delay in the status report.
D. Invite the stakeholders to discuss prioritization of a new deliverable.

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Question # 72

A team is finishing the third release to present to the stakeholder as part of ademonstration. The company that subcontracts the developers has communicated thatthere is a cash flow problem and the company will not be able to provide the sameresources for the next iterations.What should the project manager do next?

A. Create a risk register to track the risks and request additional budget.
B. Analyze the impact against the release plan if the blocker is not addressed.
C. Work with the project owner to prioritize the product backlog.
D. Escalate the situation to the project sponsor for a possible resolution.

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Question # 73

During a regular project progress meeting, the CEO informed the project manager that amajor stakeholder has been unaware of recent developments on the project. Theproject manager is sure that the stakeholder was duly identified and classified in thestakeholder register.Which project document should the project manager review in order to determine thereason for this issue?

A. Requirements traceability matrix
B. Stakeholder register
C. Stakeholder engagement assessment matrix
D. Issue log

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Question # 74

A project manager is assigned to a critical software development project. The team is usinga hybrid approach and has divided development into four sprints. At the end of sprint three, the project manager discovers that the earned value (EV) is US$500,000 and the planned value (PV) is US$550,000.What should the project manager do?

A. Introduce a float.
B. Adjust the budget.
C. Adjust the project time line.
D. Fast track the project.

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Question # 75

A company has appointed a supplier to deliver software and has assigned an internalproject manager. The supplier states that no technical development or testing is requiredfrom the customer. The project manager would like to confirm this with all of thestakeholders.What should the internal project manager do first?

A. Distribute the project plan to all of the interested parties.
B. Host an alignment session with stakeholders to formalize the project requirements.
C. Communicate to the supplier that customer testing is required.
D. Develop a user acceptance testing plan to ensure the quality of the deliverables.

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Question # 76

An agile team has completed five sprints. The final product is expected to be delivered inanother three sprints. The project manager receives a call from the technical resourcemanager that one of the developers must take leave for the next 4 weeks, with notemporary replacement available. This is going to significantly impact the deliverable.What should the project manager do?

A. Perform an impact analysis, readjust the schedule as needed, and communicate thechanges to the customer.
B. Ask the product owner to stretch the delivery team further to complete the final productin the original timeline.
C. Inform the customer of the impact immediately and prepare for escalation.
D. Request additional funding from the sponsor to obtain a new resource to fill in the gap.

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Question # 77

A project manager for an agile project is concerned that the team has been losingmomentum over the last iterations. Which two tools should the project manager use toanalyze team performance? (Choose two)

A. 0Project schedule
B. Product backlog bumup chart
C. Work breakdown structure (WBS)
D. Cumulative flow diagram of completed features
E. Burndown chart

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Question # 78

A project manager is newly appointed to lead a project team that will be working remotely.The project manager decided to use a set of tools thatworked well for previous projects. However, a few team members are not happy with thisplan.What should the project manager have done to avoid this?

A. Delegated the responsibility of selecting the collaboration tools to the project's technical
lead.
B. Met with the project team to determine their collaboration needs and identified tools thatwill work best.
C. Allowed the project team members to use the tools that will work best for them for thisproject.
D. Asked the project sponsor for approval to purchase the newest collaboration tool on themarket.

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Question # 79

A new project needs to be submitted for urgent funding approval. The project, which will use a new technology, is vital to the organization. The entire Scrum team has worked together for over 3 years on multiple projects and delivered the previous project under the approved budget.Which estimation technique should the project manager implement in this context?

.A. Budget estimate
B. Definitive estimate
C. Story points
D. Order of magnitude

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Question # 80

A project with a hard timeline is starting its first iteration out of six. The project team islacking the necessary skills to execute.What should the project manager do?

A. Allow the team to proceed as they attempt to meet the timeline.
B. Add a subject matter expert (SME) to the project team.
C. Invite stakeholders to discuss a mitigation plan to finish on time.
D. Fill the skill gap personally to execute the project.

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Question # 81

During the early phase of a project, the requirements documentation was not approved. Itwas identified that the leader of a user party was not included in any of the requirementscollection communications.Which of the documents was likely missed or outdated?

A. Business Documentation
B. Stakeholder Register
C. Risk Register
D. Project Charter

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Question # 82

product development team has team members located in four different countries. A seniormanager is assigned the task of recruiting a project manager to manage thisproject and the virtual team.Which skill is required for a project manager to successfully manage this team?

A. Speaks several languages and has lived in different countries
B. Possesses strong interpersonal skills to drive high-performing virtual teams
C. Plans and controls every aspect of the team's deliverables to avoid surprises
D. Implements the organization’s standards and processes for the project

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Question # 83

A project manager is leading an integration project for a retail company. The projectdemands a lot of time from the stakeholders to make important business decisions. Theproject is critical and must be completed on time and within budget.What should the project manager do to ensure that key stakeholders are available for thisproject?

A. Add time reserve in the project schedule to allow extra time for the stakeholders to mak decisions.
B. Share the project schedule, milestones, and meeting agendas with the stakeholdersahead of time.
C. Work with the available stakeholders to make business decisions and keep allunavailable stakeholders informed.
D. Schedule meetings with all of the stakeholders to make business decisions whenneeded.

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Question # 84

A project manager is leading an integration project for a retail company. The projectdemands a lot of time from the stakeholders to make important business decisions. Theproject is critical and must be completed on time and within budget.What should the project manager do to ensure that key stakeholders are available for thisproject?

A. Add time reserve in the project schedule to allow extra time for the stakeholders to mak decisions.
B. Share the project schedule, milestones, and meeting agendas with the stakeholdersahead of time.
C. Work with the available stakeholders to make business decisions and keep allunavailable stakeholders informed.
D. Schedule meetings with all of the stakeholders to make business decisions whenneeded.

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Question # 85

A project team is engaging a development team in another country to develop software. During progress reviews, the project manager identified completion date delays due to rework because there were different interpretations of the client's needs. What should the project manager do?

A. Travel to the development team's office to push the schedule.
B. Set up a meeting with key stakeholders to clarify requirements.
C. Escalate to the project steering committee and request additional time.
D. Create prototypes with the development team to confirm requirements.

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Question # 86

A laboratory is launching a new product, defined to be executed in eight iterations with afixed release date. At the beginning of the seconditeration, the project manager realizes that a significant regulatory feature is missing in theproject backlog.What should the project manager do?

A. Ask the product owner to add the missing feature in the backlog.
B. Invite stakeholders to discuss the impact of adding the regulatory feature.
C. Estimate the related cost and ask for a project extension.
D. Increase the capacity of the team to include the missed feature.

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Question # 87

Travel restrictions are suddenly imposed during a project's execution. The team membersreside in different geographic locations.What should the project manager do next to address this issue?

A. Halt all processes until procurement and implementation of solutions are completed.
B. Place a hold on activities until the team can resume the work on-site.
C. Ask the team members to proceed independently while examining needs and alternatives.
D. Obtain and implement the sponsor's recommendations for a solution.

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Question # 88

recently concluded quality audit failed and came back with multiple action items. A newlyappointed project manager is reviewing the project status with the team. New stakeholdershave been identified, and new audit resources may have to be added to the project.What should the project manager do next?

A. Perform stakeholder engagement.
B. Perform integrated change control.
C. Update the quality management plan.
D. Update the risk management plan.

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Question # 89

A company is starting a critical project with a strict deadline. During the first planningmeeting, the team realizes that the list of requirements has too many items to allow on-timedelivery.What should the project manager do first?

A. Increase the capacity of the team to finish the project on time.
B. Update the risk register and present a contingency plan to meet the deadline.
C. Ask the team to propose a minimum viable product (MVP) to meet the date.
D. Suggest to the customer to reduce the backlog to meet the date.

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Question # 90

A project sponsor would like to include a new deliverable. The sponsor contacts the projectmanager in order to seek advice on the most efficient approach to complete the deliverablewithin the next 2 months.What should the project manager do?

A. Change the project methodology in order to achieve completion of the deliverable within2 months.
B. Advise the sponsor that it is not the project manager’s job to evaluate the project.
C. Suggest that the sponsor conduct a cost-benefit analysis to determine feasibility.
D. Use the management reserve in order to expedite completion of the deliverable within 2months.

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Question # 91

A project team has established contracts for purchasing vehicles and construction services.In the middle of project execution, the team learnsthat the vehicle supplier cannot deliver the vehicles. There is not enough time to find a newsupplier without delaying the project.Which action should the project manager take to procure the vehicles?

A. Ask the technical team to revise the requirements, even if it requires extra budget.
B. Arrange a meeting with the client to request additional time to find a new supplier.
C. Review the existing service contracts to find an option to help procure the vehicles.
D. Procure the vehicles from another supplier and report the change to the change control board (CCB) later.

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Question # 92

A project is halfway through its execution phase. The quality specifications for the projectdeliverables are formally accepted. However, a key stakeholder is dissatisfied, stating thatthe deliverables do not meet the quality specifications.What should the project manager do in this situation?

A. Notify the stakeholder that arbitration procedures will be followed.
B. Inform the project sponsor of the stakeholder's dissatisfaction.
C. Document the issue in the issue log and send a report to management.
D. Review the requirements traceability matrix and conduct inspections.

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Question # 93

A team member has experienced personal conflicts on past projects, making them nervousabout working on the current project. The projectmanager knows this team member could add value to the project.What should the project manager do to get the most value from this team member?

A. Advise the team member not to share personal information from past projects with theentire team.
B. Consult with the project sponsor to find out if it is allowed to share personal informationwith the entire team.
C. Advise the team member to focus on the current project and consider the past conflictsas lessons learned.
D. Consult with human resources (HR) and check company policies on what is allowed toadvise the team member.

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Question # 94

A project team is preparing a report for the stakeholders. The team gathers and collates alarge amount of data to be included in the status report.What should the project manager do next?

A. Ensure the team follows standard operating procedures (SOP) for creating astakeholder report.
B. Instruct the team to make only a graphical representation of all the data for the report.
C. Instruct the team to conduct a meeting with the stakeholders before finalizing the report.
D. Instruct the team to analyze and interpret the data before including it in the report.

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Question # 95

A project manager is working as a servant leader for a pilot project to adopt agile practices.After three sprints, the team demos the product to themain stakeholders, but receives negative feedback about the product's features. The teamfeels that all the features met the acceptance criteriadefined by the product owner and does not understand what went wrong.How should the project manager mitigate the product rejection?

A. Share the product backlog for the main stakeholders to review in advance.
B. Engage the main stakeholders in the upcoming sprint review sessions.
C. Create dedicated sprints to implement feature fixes for the rejected ones.
D. Ask the project sponsor to evaluate the assignment of a new product owner.

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Question # 96

A project manager is leading a hybrid project. The only available resources that have experience with agile are not at the project manager's location. The project has a strict schedule and budget, and the project manager is concerned about their ability to deliver it. What should the project manager do?

A. Request a budget extension to get local resources experienced in agile.
B. Plan to have the agile resources temporarily relocate to the project manager's location.
C. Engage the agile resources through video conferencing on a daily basis.
D. Advise the sponsor that the project will be delayed as agile training will be required.

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Question # 97

Project progress meetings occur via virtual conference calls. In every project progressmeeting, one team member continuously interrupts others during discussions. Other teammembers often have no opportunity to talk or complete their explanations.What should the project manager do?

A. Speak individually with the team members who do not participate in conversations.
B. Manage time efficiently using the agenda and ask each participant to contribute.
C. Speak individually with the team member who always disrupts the conversations.
D. Start the meeting with a review of the ground rules, meeting objectives, and the agenda.

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Question # 98

A new agile project is starting. The project manager is asked to confirm the scope toaddress the concerns of one of the stakeholders.What should the project manager use to explain the project scope?

A. Product roadmap
B. User stories
C. Business requirements document
D. Product backlog

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Question # 99

In the past year, a company paid US$60,000 to an external subcontractor for an ongoingproject. The project manager has been asked toevaluate if the project can be delivered more cost effectively this year by using internallabor. The project manager used an optimistic term of 4months, a pessimistic term of 6 months, and a most expected term of 5 months, and hasconcluded that the service can be delivered with thefollowing resources:* Two engineers (monthly salary of US$700 each)* One project manager (monthly salary of US$1,600)* Additional estimated monthly expenses of US$2,000The project manager used the program evaluation and review technique (PERT) tocalculate the savings if the project is delivered with in-houseresources.How much money will the project manager estimate the company can save?

A. US$35,000
B. US$20,000
C. US$40,000
D. US$30,000

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Question # 100

An agile project for a database migration impacts nearly all business units of thecorporation. Every effort has been made to complete the migration before the end-ofsupportdate for the database platform. A new impediment now implies the need tocontinue use of the old platform another year at a higher support price.What should the product owner do about this situation?

A. Reprioritize the backlog based on value and cost of delay divided by duration.
B. Switch to a predictive approach to prevent any further delays to completion.
C. Reprioritize the backlog based on story size and competence availability.
D. Remove low-value items from the backlog to compensate for the higher cost.

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Question # 101

A customer is concerned about the time required to complete a project and is asking theproject team to reduce the number of iterations required to complete the product. Whichapproach should the project manager take?

A. Ask the team to raise blockers or impediments in daily meetings.
B. Prioritize deliverables based on business value and define frequent releases.
C. Ask the team to challenge the project estimations for a faster delivery.
D. Prioritize the tasks with high risks to reduce the number of iterations required.

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Question # 102

A project manager is working with the same project team as in the last two constructionprojects. The project manager managed this team on a micro level for the last twoprojects. However, now the project manager would like to use a different leadership style toallow the team to make their own decisions.What kind of leadership style should the project manager utilize for the current project?

A. Transformational
B. Interactional
C. Laissez-faire
D. Charismatic

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Question # 103

A facility extension project is in the execution stage. There is a project activity to connectthe power of all new equipment to an existing facility,Point A, which requires a significant cable length. The construction team found that thepower could be connected to Point B and save money.What should the project manager do next?

A. Perform a cost-benefit analysis to evaluate using the Point B option.
B. Add the issue to the change log and request additional budget through the changecontrol board (CCB).
C. Seek a decision from the construction team after explaining the project budget andschedule constraint.
D. Use the Point B option because it will save the project cost and time.

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Question # 104

A project lead is working on an agile project to build the team's vision, including thedecision-making process. It was decided that the team willvote on items, and if 90% of the team agrees on a decision, then it will be carried forward.At the very first technical design meeting, the teammakes a decision that the project lead strongly disagrees with.How should the project lead proceed?

A. Refuse to let the team proceed with the work based on their decision.
B. Take the technical team lead aside and try to persuade them to change their vote.
C. Note the reasons for the disagreement and let the team proceed.
D. Set up a meeting with the project champion and ask them to intervene.

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Question # 105

A project manager is working on a complex project with a high degree of change. Whatstrategy should the project manager use to ensure asuccessful project completion?

A. Update the project management plan to reduce the possibility of scope creep.
B. Schedule a regular risk review with the project management team.
C. Increase the active engagement and participation of key stakeholders.
D. Create a project change roadmap to keep track of all unforeseen changes.

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Question # 106

A project manager has just been hired by a company without a project managementgovernance structure. During the kick-off meeting, a key stakeholder emphasizes theimportance of the project meeting the company's strategy, investment, and compliancerequirements.What should the project manager do?

A. Replicate the organizational governance to the project governance.
B. Put into place a project governance model in line with the requirements.
C. Create an organizational project management governance.
D. Ask the organization to create a project portfolio governance.

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Question # 107

Anew major road project is starting, and the contractor has contractually committed tosubmitting regular status reports and participating in integration meetings. Halfway throughthe project life cycle, the contractor stops participating in meetings and submitting reports,stating these items consume too much time.What should the project manager do first?

A. Assess the risk of the contractor not attending meetings and submitting reports for therest of the project and escalate it to the project sponsor.
B. Submit a claim for not fulfilling the contract terms and handle the claim in accordancewith the alternative dispute resolution.
C. Remind the contractor that they committed to attending meetings and submitting reportsper the contract.
D. Speak with the company’s lawyer and request that they demand the contractor fulfilltheir contractual commitments.

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Question # 108

A project manager is managing the transition to operations. The project sponsor wants toensure that good support is provided to the end users.What should the project manager do?

A. Ensure that the user guide is detailed and has clear instructions.
B. Ensure that comprehensive documentation is handed over.
C. Ask the project team to provide operational support for 1 year.
D. Ensure that knowledge is transferred to the operations team.

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Question # 109

Some of the more experienced members of a project team have complained about theproject manager. The senior project team members feel that the project manager ismicromanaging them and preventing them from completing their work.What should the project manager do when made aware of these issues?

A. Set up a team building event to bring synergy back to the project team.
B. Adjust the project manager's management style to better fit senior team members.
C. Ask for advice on how to be a better mentor to these team members.
D. Meet daily with each senior team member to monitor project status.

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Question # 110

An important national project is in (he execution phase. A time constraint activity must beconducted on-site by a specialist from another country. Due to travel restrictions, thespecialist cannot perform the activity on-site. The activity cannot be completed without thespecialist's expertise. The project team is actively seeking assistance in order to completethe job on time.What should the project manager do to help the project team?

A. Reschedule the project until the local travel restrictions are lifted.
B. Schedule virtual sessions with the specialist to guide the team in completing the activity.
C. Seek additional budget to train the project team on the required skill set.
D. Refer to the organization's lessons learned repository and find an alternative solution.

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Question # 111

A project team is working on an agile software development project. The project manageris concerned that the virtual team may not be as effective as a colocated team atheadquarters.Which two actions should the project manager leverage to ensure the team is meetingperformance expectations?(Choose two)

A. Hold daily virtual meetings to review progress.
B. Implement time-keeping software for team members.
C. Task functional managers to drive accountability.
D. Utilize a web-based kanban board.
E. Require a monthly individual status report.

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Question # 112

A project charter has been approved and the project manager has been assigned to theproject. The project manager is currently working with the project team to subdivide theproject work packages.What is the project manager doing?

A. Network diagram
B. Decomposition
C. Work breakdown structure (WBS)
D. Resource leveling

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Question # 113

During daily team standup meetings, team members constantly ask about which tasks theyshould focus on first. How should the projectmanager ensure the team is fully productive?

A. Review the project backlog during the team's standup meeting.
B. Encourage project team members to prioritize the product backlog.
C. Ensure team members are working according to the project plan.
D. Work with the product owner to ensure the project backlog is prioritized.

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Question # 114

A company just started managing a project using an agile approach Due to this change, thegeneral manager is worried about the scope definition process for upcoming projects Whatshould the project manager do to ensure the project scope is completely defined?

A. Help sponsors and stakeholders craft the product vision, and bring the team and productowner together to clarify expectations
B. Meet with the general manager and convince them to return to using predictiveapproaches to avoid any risk
C. Ask for a budget increase to implement a double-check process to ensure everybusiness need is included in the requirements
D. Ask the general manager to review every requirement to ensure an projects will deliverthe requested products

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Question # 115

A member of the project team always extends discussion topics, taking more time thannecessary during project team meetings. Other team members feel this member is notbeing considerate of their time.What should the project manager do?

A. Explain to the team that open discussions are needed but remind the team to follow theground rules.
B. Ask this member to only discuss the current topic to achieve team efficiency.
C. Ask the team to accept the input from this particular member as their input may beuseful.
D. Allow the self-organized team to discuss the situation among themselves and come to aresolution.

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Question # 116

A project manager is leading an innovation project that is facing a lot of risks due to a highlevel of uncertainty. What strategy should the projectmanager use to manage these risks using an agile approach?

A. Develop an agile risk matrix to track, assess, and evaluate the uncertainty of the project.
B. Implement a scrum risk retrospective to analyze the risks at the end of the project.
C. Assign an agile risk manager to better understand and track the project risks.
D. Evaluate the risks constantly and reprioritize work as the project progresses.

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Question # 117

An organization embarking on a significant transformation initiated a project to improve anddocument business processes. One of the objectives of the project is to implement agileproject delivery.What is the main reason for adopting agile?

A. Projects will be completed faster, saving time and money.
B. Projects will deliver early and use value based on priority.
C. Projects will be delivered with very low risk to the organization.
D. Projects will be delivered with significant cost savings.

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Question # 118

A project manager works in a matrix organization and is managing an internal softwaredevelopment project that is intended to reduce conflicts in the company's internal trackingsystem. During development, the project manager is informed that the software has toaccount for an unexpected change to government accounting requirements. Thedevelopment team was able to make the change with no additional cost; however, theproject manager notices that the testing costs are beginningto exceed the testing budget.What should the project manager do?

A. Update the basis of estimates and the cost management plan to track the additionalfunding required for testing.
B. Ask the project sponsor to allocate funds from the contingency reserve to fund theadditional testing.
C. Submit a change request to the cost baseline through the governance process to fundthe additional testing.
D. Conduct a cost-benefit analysis to determine if the funds can be reallocated from thedevelopment team.

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Question # 119

A team member who is working on a critical project deliverable reported that their computeris not working. The IT department says that due to a high workload, they will notbe able to provide assistance for 1 week.How should the project manager address this situation?

A. Ask the team member to find an innovative solution or workaround to overcome theissue and avoid project delays.
B. Schedule a meeting with the project sponsor to request a budget to buy or rent a newcomputer.
C. Explore options with the IT department to expedite the necessary repairs based oncriticality of the project.
D. Use project reserves to buy new equipment to avoid an impact to the critical path of theproject.

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Question # 120

A project team is transitioning from a predictive to an agile approach. The project manageris trying to minimize the support issues that the product has had in production.One particular pain point is the transition to operations, where the issues usually arise.What should the project manager do to improve this scenario?

A. Increase the focus on backlog items that cover support requirements, as well as productmanuals and operation guides.
B. Ask the support/operation team to participate in the daily standup meetings to contributeto the project's progress.
C. Engage the operation teams in the retrospectives and demo sessions and incorporatetheir feedback on project activities.
D. Foster stakeholder participation by engaging them early on the backlog discussions.

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Question # 121

A project manager is assigned to deliver a development project with subcontractedresources from a sister company. What should the project manager do to ensure a smoothinclusion of the new subcontracted resources?

A. Organize a team-bonding exercise with the subcontractors.
B. Facilitate a working session to review the ground rules.
C. Share the project team ground rules with the subcontractors.
D. Schedule a formal meeting to cover the mission and vision.

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Question # 122

There is frequent conflict between two project team members working on a project. Thishas caused a negative impact on the project.How should the project manager handle this situation?

A. Counsel both team members and caution them with a final warning.
B. Escalate the issue to the human resources (HR) manager before a larger problemdevelops.
C. Help cultivate self-awareness between the two team members through emotionalintelligence (El).
D. Relocate the two project team members into different project teams.

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Question # 123

A project is ending its fifth out of six iterations. During the iteration review, a customer addsa new regulatory feature that exceeds the capacity of the remaining iteration.What should the project lead do?

A. Register an issue and escalate it to the project sponsor.
B. Invite the stakeholders to discuss a new prioritization.
C. Estimate the management to replace the customer service manager.
D. Increase the team capacity to finish the project on time.

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Question # 124

A technician is scheduled to install internet service at the homes of three remote call centeragents who have different working schedules. Their functional managersarranged time off to allow time for installation and testing. The carrier sends an email to theproject manager stating that one appointment is delayed for 2 days.What does the project manager need to do now?

A. Inform the relevant stakeholders.
B. Inform the project team only.
C. Inform the product owner.
D. Inform the project sponsor.

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Question # 125

A project manager assigned to an education project needs to train a workforce inapplication development. The customer is responsible forproviding the training center, and the deadline to start the first training is in 2 weeks. Thecustomer calls to say that the center will not be availablein 2 weeks due to some unforeseen problems.What should the project manager do next?

A. Apply the terms and conditions of the contract with penalties.
B. Issue a change request to reflect the anticipated date for training.
C. Help the customer find an alternative location to start the training.
D. Update the project schedule with the new date for training.

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Question # 126

A vendor has manufactured a complex product. During a factory acceptance test, severaldeficiencies were identified. Product delivery is on thecritical path, and any delay would impact project completion.What should the project manager do?

A. Initiate regular conference calls with the vendor for status updates to keep this item infocus.
B. Hold the shipment until the rework is completed at the vendor's facility to eliminate extra work on-site.
C. Assess the schedule impact and evaluate the most feasible solution to keep the projecton track.
D. Ship the package as is, complete carryover work on-site, and back charge the vendorfor the rework.

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Question # 127

While finalizing project management plans, a customer provides the project manager with anew set of quality standards to which the final product must adhere. Whatshould the project manager do to ensure a smooth delivery of the product?

A. Involve the client in risk identification.
B. Agree with the client on acceptance criteria.
C. Involve the client in a performance gap analysis.
D. Agree with the client on a new project charter.

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Question # 128

A project manager is planning a project with multiple work packages. Each work packagehas its own defined scope, but funding will be at the project level.How should the project manager determine if the allocated resource budget is sufficient tocover the resource costs of the project?

A. Divide the allocated budget by the number of work packages and verify that each workpackage can be completed within the allocated budget.
B. Estimate the costs at the work package level and add those costs to calculate the totalcost of the project and compare it to the allocated budget.
C. Create a budget burndown and a scope burnup and then verify that the project scope iscompleted before the allocated budget is depleted.
D. Fund each work package in the order of its importance and shift any remaining scopefrom nonfunded work packages to funded work packages.

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Question # 129

A project manager has been transferred to another country to work on a key project. Theproject manager successfully completed the planning phase and has started the executionphase, reporting good progress. During the last meeting with the project sponsor, theproject manager was told that some stakeholders have complained that the projectmanager's emails are very harsh.What should the project manager do to solve this situation?

A. Adjust the communications management plan to gain stakeholder trust.
B. Change the communication mode from emails to meetings to reduce stakeholderscomplaints.
C. Determine the level of influence of the stakeholders who are complaining.
D. Explain 1c the sponsor that the communication model being used is from companyheadquarters.

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Question # 130

A senior manager attends one of the project review meetings and expresses concern thatthe project will not meet the quality standards. What should the project manager do?

A. Estimate the backlog items to forecast quality.
B. Ask the senior manager to approve the user acceptance testing (UAT) plan.
C. Review the quality management plan with the senior manager.
D. Inform the senior manager that there are approved quality standards.

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Question # 131

A project manager is part of a global project team and is in charge of managing the scopedefined by their country. There is a clear division regarding which pieces of the scope should be treated by global and local teams. During the last sprints, the projectmanager has been receiving requests that the global team should handle.What should the project manager do in this situation?

A. Reject the workload back to the global team.
B. Assess the team's capacity to absorb the workload.
C. Evaluate and understand the cause of the conflict.
D. Escalate the situation to the project sponsor.

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Question # 132

During the service procurement process for a strategic project, only one bidder submitted abid. The price of the offer is significantly large and the project sponsor is not convinced thatthe return on investment (ROI) can be achieved.How should the project manager address this issue?

A. Re-visit the project charter and seek other alternatives.
B. Proceed and issue the purchase order as this project is important.
C. Speak with the CEO and ask for their support to approve the offer.
D. Analyze the bounds of negotiations for project agreements.

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Question # 133

A project is behind schedule because of a delayed equipment installation. This is affectingmany other activities. The manager responsible for theequipment delivery notified the project manager that there is a capacity issue for the teamdoing the installation.What should the project manager have done to prevent this situation from happening?

A. Defined the skill requirements more clearly in the scope statement.
B. Asked the manager to follow the agreed-upon resource management plan.
C. Conducted periodic reviews with the manager on resource availability.
D. Consulted with the installation team on a regular basis to check for conflicts.

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Question # 134

By the end of the first sprint, a project lead notices that one of the team members is notperforming very well. Which form of communication should the project lead use to handlethe situation?

A. Informal written communication, such as a friendly reminder
B. Formal written communication, such as an email with a copy sent to the manager
C. Informal verbal communication, such as a conversation
D. Formal verbal communication, such as a conversation at the end of the sprintretrospective

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Question # 135

The team lead on a project has left the organization and management wants to promoteengineer A to this position. The project manager is confident that selecting engineer A willadd problems to the project and believes that engineer B would better fit this role. Theproject manager discussed all of the arguments with management but their decisionremains unchanged.What should the project manager do?

A. Help engineer A to become familiar with this new role and ensure engineer B staysmotivated.
B. Promote engineer B instead since the project manager has the authority to make thisdecision.
C. Request management approval that engineer B will be promoted if engineer A fails inthis role.
D. Coach engineer B to be prepared to perform this role if and when engineer A fails.

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Question # 136

A member of a testing team in an agile project works well with the project team. However,in the previous two iterations, this team member's performance was poor, and the teamhad difficulty meeting the iteration goals.How should the project manager handle this situation?

A. Inform the human resource (HR) department about the issue.
B. Allow the project team to discuss the problem with this team member.
C. Discuss the issue with the team member's functional manager.
D. Speak to the team member regarding the need to improve performance.

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Question # 137

A project manager had to schedule additional planning sessions to add requirements froman international stakeholder. The stakeholder expressed concern about the product notmeeting the client's needs.Which factor should the project manager have considered when developing the product?

A. Stakeholder's location
B. Responsibility matrix
C. Stakeholder's needs
D. Availability of resources

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Question # 138

A company has started developing a new product. During execution the project teamnotices that another competitor has launched a product withvery similar functionalities and a cheaper market price.What should have been done differently to avoid this scenario?

A. A minimum viable product (MVP) should have been released to get feedback from themarket.
B. More backlog refinement meetings should have been scheduled.
C. The Kanban method should have been utilized to optimize the work in progress (WIP).
D. An iterative life cycle approach should have been adopted.

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Question # 139

During project implementation, one team finds out that a key project deliverable was notbudgeted. What should the project manager do first?

A. Escalate the issue to the project sponsor for resolution.
B. Meet with the team to discuss alternatives.
C. Hold the team accountable and ask for an immediate solution.
D. Remove the deliverable from the project scope.

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Question # 140

In a financial company, a strategic project has been planned to use a predictive approach.During project planning, the product leader requeststhat milestones be submitted for review. There is a defined scope and an establisheddeadline to conclude the project.What should the project manager do first to meet the product leader's expectations?

A. Change the project charter to indicate that the approach will be different.
B. Inform the product leader that they must wait until the end of the project.
C. Meet with the software team to review the possibility of monthly milestone reviews.
D. Modify the project management plan to use an agile framework to incorporatemilestones.

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Question # 141

A primary stakeholder is unable to join the project status meetings consistently. The projectmanager has been communicating with this stakeholder informally and regularly to ensure that the stakeholder is up to date on the project. However. the project managerhas recently resigned and will not be meeting with the new project manager prior todeparture.How should the project manager ensure that the new project manager continues to updatethis particular stakeholder?

A. Update the communications management plan with specific information on stakeholderengagement.
B. Update the stakeholder engagement plan with the specific communication needs for thestakeholder.
C. Ensure that the project team has been provided guidance on the specific needs of thisstakeholder.
D. Ensure that the project documents contain specific instructions regarding thestakeholder.

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Question # 142

A project is about to start with a global project team. Travel is not a viable option for projectteam members, so most will participate virtually.What should the project manager do to engage the team?

A. Have one-on-one meetings with team members to improve communication.
B. Ask human resources (HR) for team-building recommendations.
C. Schedule weekly team meetings to encourage collaboration.
D. Invest in a virtual collaboration/colocation environment.

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Question # 143

During a project, the project manager finds an opportunity to reduce the project cost bycompleting a deliverable ahead of schedule with a minimalimpact on project resources. However, the client has only been focused on the nextmilestone.How should the project manager approach this situation?

A. Apply additional resources to realize the early deliverable and ensure the next milestoneis achieved.
B. Focus on the deliverable of the next project milestone as per the client's strictinstructions.
C. Review the change management plan to discuss early benefits realization with theclient.
D. Evaluate whether the client's request will add extra features to the project deliverable.

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Question # 144

During a kick-off meeting, the project manager notices that one of the stakeholdersresponsible for providing key information to the team has alow level of participation. This stakeholder believes that there will be no benefit fromimplementing the project. The project manager realizes thatthis could be a high risk for the project.Which action should the project manager take?

A. Facilitate a supportive level of engagement for this stakeholder.
B. Ask the project sponsor for advice as it might be possible to work with anotherstakeholder.
C. Perform a qualitative risk analysis using a probability and impact matrix.
D. Ensure the key information is accurate and monitor the situation as the projectprogresses.

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Question # 145

A project sponsor insists that the project scope for a new product launch should include twogeographical locations. However, after the project scoping session was done, a projectcharter was completed and approved with one location only.What should the project manager do?

A. Ask the sponsor to increase the budget and schedule of the project to accommodate theadditional scope.
B. Encourage the sponsor to start another project for the additional location so that thecurrent project is not impacted.
C. Assess the impact to the scope and submit a change request for approval of the twolocations before including them in the scope of the project.
D. Discuss with the sponsor that the project scope is approved and it is not possible toinclude two locations as it will affect the budget.

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Question # 146

A team needs to implement a mandatory compliance regulation in a product, which isrequired for its release. While nearing the product release, when completeness wasbeing verified, it was found that the compliance part was not implemented in the project.What should the project manager do next?

A. Get an exception approval from the legal team.
B. Request the team to implement the compliance.
C. Ask the stakeholder to descope the compliance.
D. Obtain approval from management and release.

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Question # 147

A project manager is part of a balanced matrix project organization. The project managerwill receive all work performance updates directly from the new sourcingdepartment head who has no time to spare to give the project manager the information.What should the project manager do?

A. Request information directly from the sourcing department team members.
B. Present the situation to the manager of the sourcing department head.
C. Discuss the situation with the company project sponsor for advice.
D. Work out a resolution in consultation with the sourcing department head.

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Question # 148

A project manager assigned team members to work in pairs on a large amount of technicalreports. At times, the project manager noticed that important information was notshared properly among the team. This has caused delivery delays and, ultimately, thefailure to complete the project.What is the root cause of this issue?

A. Lack of team member training on documentation planning
B. Improper assignment of tasks to team member pairings
C. Incorrect communication techniques applied during implementation
D. Team cohesiveness was lost because team members worked in pairs

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Question # 149

A project manager is in a cross-functional agile team. The project manager has beenassigned a software project with multiple features that willtake the team about a year to complete. The CEO is insisting that the solution needs tomeet business goals for the year end, which is due in 6 months.What should the project manager do to align stakeholders’ needs and expectations?

A. Work with the stakeholders to create a prioritized backlog and release a roadmap.
B. Modify the requirements to those that can be completed in 6 months.
C. Implement fast-tracking and crashing activities to complete the project in 6 months.
D. Include all stakeholders in daily scrum meetings to keep them informed.

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Question # 150

A critical project milestone was missed because one of the team members did notcomplete their tasks on time. This resulted in a heated discussion during a demonstrationfor the end users.What should the project manager do next?

A. Discuss the issue with the team member in a one-on-one meeting.
B. Ask the team member to justify the delay during a team meeting.
C. Review the human resources (HR) policies for relevant corrective actions.
D. Escalate the performance issue to the team member's functional manager.

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Question # 151

A project manager is leading a project that is in the execution phase. Due to a companyreorganization, some key project team members are likely to leave the project.What should the project manager do next?

A. Discuss this issue with the affected team members and support them during thetransition.
B. Start looking for replacements as soon as possible to help prevent any scheduleslippage.
C. Engage with the project sponsor to ensure that this change does not affect the projectexecution.
D. Determine the impact to the project and implement mitigations per the projectmanagement plan.

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Question # 152

An agile team has been assigned to a project that mandates the implementation ofchanges to key government products. The team has been given 6 months to fulfill thismandate.What should the team lead do next?

A. Create all of the stories just for the next sprint and skip the epics until the next sprint.
B. Create the epics at a high level for the requirements and begin grooming sessions.
C. Create the project charter and statement of work (SOW) to estimate the changes andthe scope of the change.
D. Create all of the stories needed to fulfill this change, document them in the backlog, andprioritize them according to business value.

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Question # 153

A senior vice president requested the creation of more agile teams to run projects ofvarying lengths and complexities in parallel with each other.This will impact the amount of time the project managers will be able to dedicate to eachproject. The project managers typically dedicate 50% oftheir time to projects regardless of their complexity.What should the project manager do as a servant leader to help achieve thistransformation?

A. Review the organizational process assets (OPAs) to evaluate mitigation plans for similarrisks.
B. Create a risk entry regarding the project manager's capacity and develop a mitigationplan.
C. Empower the team to develop the necessary skills to move the project forwardindependently.
D. Issue a change request to hire additional project managers based on the increasedworkload.

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Question # 154

In the initiating phase of a project, the project manager and team members are prioritizingthe product backlog along with the product owner. What should the projectmanager do next?

A. Produce a value-added product for the customer as continuously as possible.
B. Produce a value-added product for the customer in the beginning of the project.
C. Produce a value-added product along with the supporting documentation.
D. Produce a value-added product for the customer in each phase of the project.

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Question # 155

A project manager is developing the stakeholder register and is having troubleunderstanding the motivation of some of the stakeholders. What should the projectmanagerdo to get this information?

A. Organize a one-on-one conversation with each stakeholder.
B. Request stakeholders articulate their motivations at the kick-off meeting.
C. Email project objectives to all stakeholders and ask for endorsement.
D. Identify each stakeholder's motivations from the business case.

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Question # 156

A project manager is working on a unique project that is dissimilar to the project nature ofthe organization. The project manager is tailoring the artifacts for this new project.Who should determine which artifacts should be used in the project?

A. The project sponsor should select the project artifacts that the project manager andproject management team should use in the project.
B. The project manager and project management team should use the standard projectartifacts from the database.
C. The project stakeholders should meet and determine the project artifacts to be used bythe project manager and the project management team.
D. The project manager and the project management team should select the appropriateartifacts for use in the specific project.

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Question # 157

A company that uses a predictive approach and operates in a highly regulated market islosing profitability because its product life cycle is taking longer than those of itscompetitors. A new project manager has been hired to change this scenario.What approach should the project manager propose?

A. Change to an agile model, focusing primarily on the incremental life cycle, leaving theiterative approach as a next step.
B. Maintain a predictive approach, but increase the focus on better planning and tracking toanticipate problems and avoid delays.
C. Migrate to an agile model, focusing primarily on an iterative approach, leaving theincremental life cycle as a next step.
D. Propose a hybrid approach, leveraging the benefits of an agile approach whilerespecting some aspects of the company’s industry.

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Question # 158

A project manager meets with the development team to estimate the time required tocomplete a software application. The software developers are new to the company, andthey have never developed a similar application.Which estimation technique should the project manager recommend?

A. Planning poker
B. Parametric estimating
C. Three-point estimating
D. Analogous estimating

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Question # 159

An agile team is required to address a technical, complex requirement that has no visualdeliverable to show the customer. What guidance should the product manager provide toimprove the requirement development?

A. Discuss this with the team and reprioritize the backlog to deliver maximum value byincluding a portion of the complex work.
B. Reprioritize the product backlog by lowering the priority of the complex activity, so it will be worked on later in the project.
C. Allow the team to focus and complete the complex work because it will reduce the risk offinding issues later in the project.
D. Inform the customer that there will not be any deliverable due to the complexity involvedin the requirement.

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Question # 160

An agile team is required to address a technical, complex requirement that has no visualdeliverable to show the customer. What guidance should the product manager provide toimprove the requirement development?

A. Discuss this with the team and reprioritize the backlog to deliver maximum value byincluding a portion of the complex work.
B. Reprioritize the product backlog by lowering the priority of the complex activity, so it will be worked on later in the project.
C. Allow the team to focus and complete the complex work because it will reduce the risk offinding issues later in the project.
D. Inform the customer that there will not be any deliverable due to the complexity involvedin the requirement.

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Question # 161

A highly critical project is in jeopardy due to missing professional resources. What shouldthe newly assigned project manager do first?

A. Find available professionals within the organization to fill the gaps.
B. Allocate funding for seeking external professionals to fill the gaps.
C. Determine the possibility for team members to split up the required tasks.
D. Request additional budget for team training for the missing expertise.

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Question # 162

A global program is being kicked off, and various distributed teams are involved indelivering the initiative. Besides planning and executing the scope for the initiative, teaminteractions must be considered.How should the project teams interact in their meetings?

A. Phone conversations
B. Video conferencing
C. Encrypted emails
D. Chat conversations

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Question # 163

A project is in the execution phase. The client was actively involved in the early stages buthas been less engaged lately. A number of changes to the requirements haverecently been requested.What should the project manager do next?

A. Reject the changes and stay the original course as initially agreed with the client.
B. Review the changes and make the decision based on the project team'srecommendations.
C. Discuss the changes with the client and jointly make the decision on how to proceed.
D. Review the risk register to see if mitigations have already been outlined for this scenario.

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Question # 164

A project manager leads a project that implements a new process throughout theorganization. The rollout is done in stages and the project manager planned ademonstration for the pilot business units. A manager from a business unit that isscheduled for a later date asks to be invited to the sprint review.What should the project manager do?

A. Refer the sprint review request to the project sponsor.
B. Ask the manager to get an approval from the product owner.
C. Invite the manager to the scheduled sprint review.
D. Organize a special demonstration for the manager only.

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Question # 165

A project to build a new energy plant was just completed. However, a few days beforeoperation of the plant, the local community protested and closed access to the plant. Theyargue that an important natural reserve was impacted and prior consultation was not doneby the project team.What should the project manager verify first?

A. Stakeholder engagement plan
B. Risk management plan
C. Business case
D. Cost-benefit analysis

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Question # 166

A project manager is assigned to a major construction project. The project is critical to thecity's population, and especially to the local governmentofficial who committed to delivering the project on time as an election promise. A newproject sponsor has been assigned and wants to includeaspects that the previous project sponsor did not support.What should the project manager do next?

A. Meet with the new project sponsor to review the current project scope and the requestedchanges.
B. Rebaseline the project as there is now a new project sponsor, which is presenting anopportunity to review and recalibrate the project objectives.
C. Invite the project sponsor to a briefing with the project team to demonstrate progressand seek further support to meet project-committed deliverables.
D. Inform the new project sponsor that the new aspects will not be included in this project.

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Question # 167

A project team consisting of various professionals of different nationalities is struggling toachieve their project deliverables. What should theproject manager do?

A. Provide the team with support to solve their own problems.
B. Inform the project sponsor and train the entire team.
C. Ask the human resources (HR) department to conduct performance training.
D. Ask the functional department manager to replace the team members.

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Question # 168

A project manager has received feedback from stakeholders regarding poorcommunication about project progress. Weekly status reports were provided to the projectmanagement office (PMO), and the standard communications management plan was followed.What should the project manager do?

A. Perform a root cause analysis (RCA) of the existing communication approach.
B. Ensure that all of the complaining stakeholders are on the distribution list.
C. Create a change request for implementing an online collaboration tool.
D. Distribute hard copies of status reports and confirm that messages were read.

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Question # 169

An updated schedule for work delivered by a subcontractor is a condition for a milestonepayment. The subcontractor completed the work but does not have a schedule, claimingthat work was already agreed upon with the client.What should the project manager do?

A. Negotiate a contract change with the subcontractor.
B. Meet with the client to discuss the issue with the subcontractor.
C. Inform the subcontractor that they must send the schedule.
D. Tell the subcontractor to submit a draft schedule.

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Question # 170

During the execution of a project, an experienced team member informs the projectmanager that they cannot take part in all of the scheduled project activities due to aconflicting operational schedule. What should the project manager do?

A. Replace the team member with another available resource on the team.
B. Discuss the situation with the team member's functional manager to see if the schedulecan be adjusted.
C. Check with the project management office (PMO) on the available resources tocomplete the activities.
D. Encourage the team member to prioritize scheduled project activities.

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Question # 171

A project to construct an electricity generation plant is on site near a nature reserve. Anenvironmental activist group is questioning the need forthe project. The customer has informed the project manager to disregard the group as theyare not in support of the project.What should the project manager do next?

A. Ask the customer to contact the activist group and let them know the project status andcompletion date.
B. Add the activist group to the list of stakeholders and analyze the impact they may haveon project delivery.
C. Obey the directive from the customer since they are funding the project and are themost important stakeholder.
D. Request the project team disregard all communication from the activist group andcontinue with their project work.

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Question # 172

A feature has been added to the iteration backlog that has been prioritized by the projectsponsor over other critical security patches. What should the project manager do?

A. Perform a risk analysis and then meet with the project sponsor to discuss it.
B. Meet with the project sponsor to discuss the feature with the product owner.
C. Push back on the feature because it is not an immediate priority.
D. Give all the work packages parallel priority and continue activities.

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Question # 173

A new major project is starting that consists of two interconnected subprojects. One of thesubprojects was assigned to a contractor who commits to submitting biweekly statusreports and attending weekly integration meetings. Halfway through the project, thecontractor stops participating in the meetings and does not submit the reports. Theirexcuse is that these activities are consuming too much time.How should the project manager handle this situation?

A. Remind the contractor to join the meetings and submit their report as this is theircommitment.
B. File a claim for not fulfilling the contract terms in accordance with alternative disputeresolution.
C. Compromise with the contractor to only attend the weekly meetings without submitting the reports.
D. Assess the situation as a risk and reach out to the contractor to check the origin of this resistance.

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Question # 174

A project manager is leading a technically complex project. The project is part of a strategic program of work and the first to use an agile approach. One of the board members isinterested in attending a meeting to see how the delivery of the project scope isprogressing.What should the project lead do?

A. Invite the board member to the next daily standup.
B. Invite the board member to the next sprint retrospective.
C. Invite the board member to a separate demo.
D. Invite the board member to the next sprint review.

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Question # 175

A project manager is working on an enterprise resource planning (ERP) initiative thatcontains stakeholders spanning numerous business lines. The project manager beginsto identify, evaluate, and categorize the stakeholder relationships to the program.What is the purpose of this process?

A. Identify all stakeholders who can negatively affect the project.
B. Incorporate the needs of all stakeholders into the communications management plan.
C. Incorporate only primary stakeholders into the communications management plan.
D. Identify all stakeholders who can positively affect the project.

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Question # 176

A project manager is leading a hybrid project funded by a time and materials (T&M)agreement. The project was completed, and the clientaccepted the delivery of the product. One week later, the client asked the project managerto fix two defects they found in the product. The projectmanager responded with an estimate of time and money and asked the client to confirmthis. The client disagreed and insisted that the workshould be done for free because it is a defect in the product.What should the project manager have done to prevent this?

A. Trained client engineers to support the product after its delivery.
B. Reviewed the project quality control plan with the client.
C. Suggested a fixed-cost basis and included free bug fixes for 1 month.
D. Planned how the delivered product will be supported after its delivery.

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Question # 177

A self-organizing team for a critical project is consistently delivering value according to theircommitments. During a retrospective, the project manager observed that most ofthe team members were stressed due to over commitments.What should the project manager do?

A. Help the team members by organizing regular stress-relieving and team- buildingsessions.
B. Request additional resources to continue delivering value while reducing team stress.
C. Support the team during the planning phase to only commit to what they are able todeliver.
D. Ask individual team members to plan staggered leave to avoid becoming stressed.

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Question # 178

After sending an on-site meeting invitation to seven people for the kick-off meeting of aproject, a key stakeholder declines because they will be at another location for the rest ofthe month.What should the project manager do?

A. Make arrangements for the stakeholder to join the kick-off meeting virtually.
B. Hold the kick-off meeting with the rest of the stakeholders to avoid a delay in the project.
C. Change the kick-off meeting to a virtual meeting so all can attend at the same time.
D. Reschedule the kick-off meeting for the following month so all can attend on-site.

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Question # 179

A project manager is working on a large IT project. During a review for one of the deliverables, a stakeholder raised a concern about the final product.What should the project manager do first?

A. Set up a meeting with the product owner to discuss the stakeholder's concern.
B. Discuss this with the team and review the project requirements documentation.
C. Set up a meeting with the sponsor to discuss the details of the deliverable.
D. Discuss this with the team and put the stakeholder's concern in the issue log.

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Question # 180

A customer has provided excellent feedback on the project. However, a key projectresource is leaving the company.Which measure should mitigate the impact of this key resource's departure?

A. Offer a new contract to the resource who is leaving.
B. Establish a proactive knowledge-sharing plan.
C. Update the risk register and inform the customer.
D. Develop a contingency budget to replace the key resource.

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Question # 181

A project manager and project team are developing a strategic approach to engage theinternal and external stakeholders. Which approach should be followed?

A. Schedule status meetings with all stakeholders to allow their participation in all projectdiscussions and reports.
B. Analyze both internal and external stakeholders and develop a customized engagementstrategy for each stakeholder.
C. Involve only the internal stakeholders, as the external stakeholders should not haveaccess to confidential information.
D. Classify all high-risk stakeholders and request that the project sponsor communicatedirectly with them.

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Question # 182

A project that is using an incremental approach has colocated team members and is usinga kanban board to visualize the work in progress(WIP). A key external stakeholder requests that all project activities be placed on hold untila status report is distributed.What should the project manager have done to avoid this situation?

A. Stored project documentation in a shared folder.
B. Organized monthly meetings with the external stakeholders.
C. Invited all of the stakeholders to daily standup meetings.
D. Sent weekly status update reports to all of the stakeholders.

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Question # 183

A company must implement a new regulation. The government has specified the datewhen the regulation will be enforced but has only provided high-level information onthe regulation's requirements. Therefore, changes in definitions are to be expected due touncertainty.Which life cycle should the project manager use for this project?

A. A predictive execution strategy
B. A hybrid execution strategy
C. An iterative execution strategy
D. An agile execution strategy

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Question # 184

A team has developed and tested new software to control airplanes during flights. Thereare several regulatory requirements that must be met. What should the project manager doto meet these requirements?

A. Determine potential threats regarding compliance with the regulations.
B. Ask human resources (HR) to assign a compliance specialist to the team.
C. Validate that the software is compliant with standards and regulations.
D. Measure the extent to which the project complies with the regulations.

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Question # 185

A project manager is managing a project in the execution phase, which was agreed uponwith the sponsor. However, the sponsor is constantly micromanaging and requestingiterations that are affecting the team's effectiveness. The sponsor indicates that as long asthe project scope is not affected, these iterations are needed to simplify the project.How should the project manager handle the situation?

A. Review validation and control procedures.
B. Discuss reducing interruptions with the sponsor.
C. Perform stakeholder requirements activities.
D. Approach the sponsor about using an agile approach.

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Question # 186

A project manager is leading a global project with resources spread out in different locations. The stakeholders have different interpretations of the requirements. The project manager is concerned about scope creep.Which action should the project manager take to control the scope?

A. Ensure that all key stakeholders agree to the project deliverables and there will be noneed for changes.
B. Accept only those changes to requirements that provide additional value to the project.
C. Reject all changes that will increase the budget or increase the time line of the project.
D. Accept only those changes that are approved by the change control board (CCB) priorto being implemented.

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Question # 187

A project manager works for an organization that intends to begin using agile delivery, butthere is a lack of support from some business units. The project manager needs to addressthe lack of trust in agile.What should the project manager recommend?

A. Implement and establish an agile framework for the project.
B. Hire a team of contractors for agile project delivery.
C. Define detailed work instructions for agile project delivery.
D. Negotiate special arrangements for an agile pilot project.

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Question # 188

A project requires the procurement of a large amount of equipment that needs to be on-sitebefore any other activity can begin. The procurement department has a lengthy approvalprocess.What should the project manager do?

A. Work with the procurement team to find alternative options.
B. Contact the vendor that supplied similar equipment for a previous project.
C. Use the existing equipment and replace it later with the new equipment
D. Ask the project sponsor to expedite the vendor selection process.

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Question # 189

A mid-size capital project has shared resources from the company's contract department.During the execution phase, the project team observeda delay in contracting. After communicating with the contract department, the projectmanager found the contract team is prioritizing othercontracting jobs because they are not part of the project team.What should the project manager do first in this situation?

A. Report the issue to higher management and seek their direct involvement to completethe job from the contract department.
B. Arrange a meeting with the contract department to build trust and commitment byrecognizing their critical support to the project.
C. Arrange several meetings with the contract department and ask them to contract the project as it is critical for project success.
D. Communicate with the contract manager to commit a budget for the resources requiredfor project execution.

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Question # 190

A project manager is managing an agile project for the first time. Early on, the projectmanager discovers the team is struggling to agree on the scope of a feature during a sprint.How should the project manager help the team resolve the issue?

A. Direct the senior-most member to determine the scope on behalf of the team.
B. Discuss this with the team and decide what the scope of the feature should be.
C. Ask the team to log the story in the product backlog and move on to the next feature.
D. Encourage the team to collaborate to resolve their understanding of the feature.

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Question # 191

A project manager is working on a financial system implementation project for agovernment company. One of the key stakeholders, who usespredictive approaches, does not like virtual tools such as chats, task trackers, and so forth.They prefer email, telephone calls, and face-to-facemeetings.How should the project manager approach this situation?

A. Use regular screen-sharing sessions to show the progress to the stakeholder.
B. Align and agree with the stakeholder on the communication approach.
C. Ask the manager to use virtual communication tools and online dashboards.
D. Create a digital dashboard to meet the manager's information needs.

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Question # 192

A project manager is managing a large project. During a review meeting, the projectmanager discovers that one of the team members who use to be a high performer was notable to complete their work on time.What should the project manager do?

A. Talk to the team member to determine why their performance changed.
B. Talk to the team member and a human resources (HR) representative.
C. Talk to the team member's manager to provide more training.
D. Talk to the project lead and ask them to allocate less demanding tasks.

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Question # 193

Companies A and B are codeveloping a cutting-edge technology product. Based oncustomer feedback, the marketing department urgently requests a new feature in 2 weeks.Company A's front end is ready, but company B requires 4 weeks to deliver the completeback end and is busy with the current release.What should the project manager do to obtain agreement from both companies andacceptance from marketing?

A. Create a special release 4 weeks after the current release to deliver the new feature inits entirety.
B. Stop the current release work for 4 weeks in order to work and deliver the new featurecompletely.
C. Plan the delivery of a minimum viable feature in 2 weeks to enable early showcasing ofbusiness value.
D. Add the new feature to the list for the next release and continue working on the currentrelease.

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Question # 194

In the middle of a software development project, the lead design programmer accepted anoffer from a competitor. The project manager needs to find a replacement to meet anupcoming milestone.What should the project manager do?

A. Consult the risk response plan.
B. Assign the tasks to another team member.
C. Update the resource calendar.
D. Issue a request to the change control board (CCB).

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Question # 195

A project manager analyzes the cumulative flow chart and identifies a bottleneck in thetesting activities from a self-organizing team. After discussing it with the team, a gaprelated to testing skills is identified.What should the project manager do to address the issue?

A. Onboard a new project team member who has testing skills.
B. Provide training to the entire team so they all will be able to perform tests.
C. Support the team to identify an approach to resolve the problem.
D. Ask the development team to slow down so the testers can catch up.

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Question # 196

A project manager analyzes the cumulative flow chart and identifies a bottleneck in thetesting activities from a self-organizing team. After discussing it with the team, a gaprelated to testing skills is identified.What should the project manager do to address the issue?

A. Onboard a new project team member who has testing skills.
B. Provide training to the entire team so they all will be able to perform tests.
C. Support the team to identify an approach to resolve the problem.
D. Ask the development team to slow down so the testers can catch up.

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Question # 197

A new team member has joined a project team. During the first sprint, the new teammember approached the project manager and requested to implement a new way oftesting. The team has been resistant to the proposed change.What should the project manager do?

A. Ask the new team member to focus only on development and not do the testing.
B. Coach the new team member to conduct the testing the way it has always been done forthis project.
C. Schedule a meeting with the new team member to learn about the new method oftesting.
D. Request that the new team member do the testing the way it has always been done forthis project.

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Question # 198

A project has met the agreed-upon product requirements and is closing. There is timeremaining in the schedule and excess budget. Theresources are not yet scheduled to move to other projects. Several product championswant to continue adding functionality to the product.What should the project manager do?

A. Use the remaining time and resources to add additional scope to the project withoutspending the project budget.
B. Ensure product quality by spending the remaining resources and time on additionalquality checks for the product.
C. Acknowledge the project closure criteria has been met and release the remainingbudget and resources.
D. Obtain approval from the sponsor to add additional functionality to the projectdeliverables with the leftover budget.

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Question # 199

A project manager is working on multiple building construction projects using a predictiveproject management approach. Senior leadership withinthe organization is promoting the inclusion of more agile practices into the current projectmethodologies. The project sponsor now wants theprojects to use more agile methodologies.Before mandating any agile methods to be used in a project, what should the projectmanager do first?

A. Provide agile training to those who will be part of the project team.
B. Shift all existing projects to agile methodologies with a strict timeline.
C. Pause the current projects to align them to the new agile cadence.
D. Assess the organizational culture and readiness for the transformation.

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Question # 200

Knowledge sharing has been a key priority for a complex technological project with a largenumber of team members. During the projectexecution phase, the project manager receives numerous complaints from all teammembers that they are overloaded with knowledge-sharingemails, which contain useful information but are unmanageable due to the high volume.What should the project manager do to solve this problem?

A. Establish an unofficial communications method for the team to share knowledge andlessons learned.
B. Establish a pull communications method to access knowledge repositories and lessonslearned.
C. Establish an interactive communications method between stakeholders to shareknowledge and lessons learned.
D. Establish a push communications method for the team to share knowledge and lessonslearned.

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Question # 201

A project had scheduling delays, which necessitated the team to work overtime to meetcritical milestones. This led to some misunderstandingsamong team members. The project sponsor has allocated a monetary award.How should the project manager utilize the award?

A. Meet with the team members and ask them how to spend the reward.
B. Arrange a luncheon for all team members and include team-building sessions.
C. Draft a points system to allocate a portion of the money for each resource.
D. Allocate the reward to the team leaders to spend on the team as they see fit.

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Question # 202

After signing an agreement with a vendor, the project manager notices that the vendor iscontinuously asking for changes on the procurement statement of work (SOW).These changes would improve the project outcome.What should the project manager do next?

A. Conduct an audit on the procurement process and inform the vendor about the audit'sobservations.
B. Assess the situation as an opportunity for improvement and perform a risk analysis.
C. Consult the list of selected vendors for the bid and evaluate a possible change ofvendor.
D. Revise the procurement control process to avoid undesired changes that might affectthe schedule.

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Question # 203

A project manager works in a hierarchical organization. The project team members areused to being told what to do, and the performance reviews include the percentage ofcompletion of the allocated tasks. After a conversation with the sponsor, the project manager realizes that they need to reassign a couple of tasks to meet the nextmilestone. This change can be perceived as poor performance by the current assignees.What should the project manager do?

A. Organize a team meeting and inform the team members that, as the person accountablefor delivery, they decided to change the task allocation.
B. Ask the less experienced team member privately to stop working on the task and informanother team member that the work has been reassigned.
C. Ask the more experienced team member privately to take the task and inform the otherteam members that work has been reassigned.
D. Organize a team meeting to inform team members about a change in direction and workwith them to change the task allocation.

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Question # 204

A stakeholder informs the project manager about a few compliance-related gaps andissues. The stakeholder then presents several suggestions to the project manager toaddress the issues.What should the project manager do?

A. Use the compliance issues to identify coaching and mentoring opportunities.
B. Log the feedback from the compliance gaps in the lessons learned register.
C. Review this with the project sponsor to avoid compliance gaps and issues.
D. Discuss the suggestions with the staff responsible for the compliance issues.

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Question # 205

In order to increase a project's profit margin, the project manager and subject matterexperts (SMEs) agreed to select the oldest model of aspecific machine available in the market. When the machine reached its destinationcountry, it was blocked by customs authorities who restrictedthe import of this machine model.What should the project manager have done to prevent this from happening?

A. Ensured that the SMEs correctly defined the project scope and the machine model.
B. Ensured the project sponsor provided enough funding to purchase the latest version ofthe machine.
C. Ensured that regulatory compliance was considered in the quality management plan.
D. Ensured that the technical team researched and selected the latest model of themachine.

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Question # 206

A large construction project is progressing well as per the project objectives. The projectmanager would like to report the project's value to the project sponsor and seek thenext phase of funding closure.What should the project manager do?

A. Ensure a measurement system is in place like earned value analysis (EVA) to trackproject value for the project sponsor.
B. Submit a detailed report on the cost budget vs. the cost actuals as the project sponsorwill want to know more about finances.
C. Create a detailed project report on successes and challenges for the project sponsor.
D. Arrange a site visit to show the project sponsor the construction progress in person.

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Question # 207

When trying to track project benefits, a project manager realizes that some keyperformance indicators (KPIs) are not yet defined. What should the project manager do?

A. Work with the business analysts to track and collect the missing data and build the KPIs.
B. Coordinate with the benefit owner to track and collect the missing data and build theKPIs.
C. Forward the issue to the benefit owner and ask them to collect the missing data andbuild the KPIs.
D. Ask the program manager to track and collect the missing data and work to build theKPIs.

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Question # 208

A project is starting its second iteration out of six. During the daily meeting, a team memberasks for help. In order to finish a deliverable, anapproval from the design department will be needed.What should the project manager do?

A. Meet with the design manager to ask for the necessary approval.
B. Invite a design team member to the next daily meeting.
C. Update the issue log and escalate it to the project sponsor.
D. Replace this iteration deliverable for one without any blockers.

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Question # 209

A project team is planning the next sprint review. The project lead receives an email from asenior manager asking for a project status using a template that is more detailed than theone used for monthly reports sent to the project management office (PMO). The team usesan electronic product backlog and a kanban board to track the progress.What should the project manager do next?

A. Modify the PMO template to include the information.
B. Contact the senior manager and discuss their needs.
C. Give the senior manager access to the product backlog.
D. Organize a review of the kanban board with the manager.

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Question # 210

A project has completed design activities ahead of schedule. Suddenly, the projectmanager is informed by a vendor that a deliverable may not meet the agreed delivery timeframe due to a resource shortage. The internal team asked if they should continue todeliver as per the schedule.What should the project manager do?

A. Discuss with the team the need for longer hours to minimize the impact.
B. Inform the project team that they may proceed at a more relaxed pace.
C. Inform the project team that some of them will work for the vendor.
D. Discuss with the project team alternative options to deliver as planned.

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Question # 211

A team working on a close deployment waits to receive critical information from thecustomer. The customer keeps postponing sending the information which is delaying thedeployment.What should the project manager have done to prevent the delay?

A. Obtained all critical information ahead of time
B. Involved upper management in the process
C. Involved the customer in the deployment process
D. Used the sample data already in place

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Question # 212

During the execution of a construction project, one of the neighboring businesses iscomplaining that the current building height does not agree with the initial project plans.What should the project manager do first?

A. Ask the neighbor to leave the site immediately because the site is on private property.
B. Inform the neighbor that all of the project documentation has been approved.
C. Inform the neighbor that the complaint will be escalated to the project sponsor.
D. Ask the neighbor to submit a formal complaint about their concerns.

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Question # 213

An organization is transitioning to agile delivery, and a new team has been assembled. Aproject is not going well because the variation of the team velocity is very high and everysprint delivers less than committed. A new project lead with a strong technical backgroundhas been assigned to the project.What should the project lead do?

A. Ask that estimations be provided only by senior developers.
B. Allocate more time for estimation in the sprint planning.
C. Review and update the estimations in the daily standup.
D. Recommend a different estimation method in the retrospective.

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Question # 214

A project manager has just been appointed to a project that has two major deliverables.Both deliverables have the same level of priority and are to be delivered at the same time.The members of the team are complaining about the lack of information regarding whichdeliverable needs to be finished first.What should the project manager do?

A. Ask key stakeholders to cancel the project due to the difficulty of executing bothdeliverables at the same time.
B. Ask the team to start working on the easiest deliverable first so they gain experience toexecute the second deliverable.
C. Meet with the project sponsor and key stakeholders to assess each deliverable's valueto the organization and set execution priorities.
D. Require that the project team execute both deliverables at the same time, since this wasrequested and approved in the project charter.

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Question # 215

A company is transitioning projects from a predictive to an agile approach. The CFO isconcerned that one of the agile projects has an important feature for the financialdepartment that is being delayed for a later iteration.What should the project manager do to clarify the situation?

A. Create an executive board to review the product backlog and replan the next iterations.
B. Clarify with the CFO that the prioritization process is based on business value.
C. Request support from the CEO on how to deal with the situation.
D. Increase the size of the team in order to match any prior expectations of the CFO.

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Question # 216

A project manager receives a suggestion from a team member for improving the productattributes without impacting the schedule or cost. This will add value to the projectand the customer.What should the project manager do?

A. Ask the team member to submit a formal change request.
B. Accept the suggestion as it has no impact on the project.
C. Ask another team member to validate the impacts of the suggestion.
D. Reject the suggestion and ask the team member to focus on executing the plan.

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Question # 217

A project manager was recently assigned to rescue a high-priority project for an Olympicfacility. The project is behind schedule, with a heavy contractual penalty. The former projectmanager had numerous conflicts with the project team members and a few stakeholders.What should the project manager do first?

A. Review the project schedule and ask for the contingency reserve to crash the project.
B. Meet the project team and stakeholders to identify the root cause of the issue anddevelop a solution.
C. Review the lessons learned register with the former project manager in a privatemeeting.
D. Meet the project team to assert authority and reassign the project tasks for a timelydelivery.

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Question # 218

A company is implementing a project with team members located in different countries andtime zones. Individual performance is satisfactory, but the team's performance asa whole is low, especially in terms of group activities.What should the project manager do?

A. Negotiate for new team members.
B. Review and update the communications management plan.
C. Review and reassign team assignments.
D. Facilitate communication and team building.

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Question # 219

A project team is prioritizing the creation of project artifacts and enforcing it rigidly, whilethey face issues with delays in deliverables. How should the project manager respond?

A. Facilitate the implementation of an automated tool for the team to manage projectartifacts.
B. Implement stricter controls so that project artifact creation is given the utmostimportance.
C. Recognize the team's efforts for documenting artifacts and motivate them with anincentive mechanism.
D. Advise the team that solely focusing on artifacts will not produce successful projectdeliverables.

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Question # 220

A building management system (BMS) project is in its commissioning phase and handoverto the operations team will commence soon. However, the project manager notedthat both the project and operation teams are not able to properly operate the BMS. As aresult, there is an increased risk of the project schedule being delayed.What should the project manager have done to avoid this situation?

A. Allocated a dedicated handover team at early stages of the project
B. Allocated proper resources for training on BMS in the project plan
C. Made some adjustments to BMS to be more suitable for the teams
D. Brought both teams together in a joint meeting to resolve the issue

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Question # 221

A project team is working on the design of a solution for a complex project. Due to a lack ofclarity of the customer's requirements, daily meetingswere agreed upon between the team and the customer. There are a few externalcontractors in the project who do not agree with this idea as theyfeel it is a waste of time.What should the project manager do?

A. Welcome and involve the contractors as part of the project team.
B. Ask the contractors to meet with the customer independently.
C. Ask the customer to develop a document with the requirements.
D. Warn and penalize the contractors who do not attend the meeting.

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Question # 222

After meeting with stakeholders, a project manager working at a computer gamingcompany is creating a project management plan for the company's newest offering. Theproject manager learns that the company's main competitor is scheduled to release asimilar offering leveraging the newest technology. The project manager fears that thecompetitor's offering is better in multiple ways compared to the project manager's project.What should the project manager do?

A. Perform a Kano analysis factoring in the competitor's offering and present it to thestakeholders.
B. Meet with the development team to see what changes will improve the project comparedto the competition's deliverable.
C. Meet with the project team to discuss the concerns and determine how to ensure the project's deliverable can compete with the competitor's.
D. Note this concern in the risk register and meet with the sales team to identify mitigationoptions factoring in the competitor's offerings.

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Question # 223

In an agile project, the team decided to have a rotating group of facilitators for the daily scrum. Overall, most of the facilitators have grown and done well in this role; however, a few of them tend to run inefficient daily scrums.What should the project manager do next?

A. Retrain all team members on daily scrum facilitation to ensure there is consistency in theapproach.
B. Ask the facilitators who are doing well to continue and recommend that the others stopfacilitating.
C. Praise the team for self-organizing and growing, then work one-on-one with thefacilitators, as needed.
D. Return to using the scrum master as the facilitator for the daily scrums now that the trialperiod is over.

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Question # 224

A project is on its fourth iteration out of six. During iteration planning, a team memberinforms the project manager that their computer is not working.What should the project manager do next?

A. Suggest that the team member contact the IT department.
B. Facilitate a priority resolution of the issue with the IT department.
C. Update the issue log and escalate the problem to the product owner.
D. Ask the other team members to step in and do the work.

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Question # 225

A large matrix organization is adopting a new communications approach. This is necessarybecause their projects often require the resourcing of expert knowledge in the form ofspecialists from various departments and divisions.What should the project manager do to set up effective communications?

A. Plan on transmitting the information in an easily understandable manner.
B. Focus on the recipients’ needs and not the information itself.
C. Use the highest possible technical language and avoid using metaphors.
D. Ensure that messages sent to the recipients are delivered.

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Question # 226

A company is working on a project to develop an integration of their existing systems.There are known issues in production. What should the project manager do?

A. Identify and remove impediments and mitigate the risks.
B. Ensure the product owner reviews requirements with the team.
C. Include acceptance criteria in the definition of done (DoD).
D. Review the quality control processes and procedures.

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Question # 227

A project team member identified a procurement risk and sent an email to the projectsponsor highlighting the risk.The sponsor forwarded the email to the project manager asking for further details. Afterspeaking with the sponsor, the project manager decided to take preventive action.Which document should the project manager review with their team?

A. Risk management plan
B. Quality management plan
C. Communications management plan
D. Procurement management plan

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Question # 228

An organization that embraced agile a couple of years ago is looking for a more efficientway to ensure that the increments produced in each sprint meet the end users’ qualityrequirements. What should the project lead recommend?

A. Develop a more comprehensive template for the definition of done (DoD).
B. Increase the percentage allocated for testing each backlog item.
C. Organize more frequent sprint reviews with a broader audience.
D. Establish a quality assurance (QA) team separate from the development team.

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Question # 229

A human resource (HR) acquisition process for a large project has recently changed. Onemajor process change includes the approval of the financial manager and the recruitmentmanager. This change to the process implies longer processing. The project urgentlyneeds new resources.What should the project manager do?

A. Adapt the resource management plan and ask for financial approval before sending it tothe customer.
B. Assess the impact of the change and review the project management plan for nextsteps.
C. Ask the financial manager to delay implementation due to potential project delays and penalties.
D. Review the project schedule to determine which technique will reduce impact on projectduration.

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Question # 230

A human resource (HR) acquisition process for a large project has recently changed. Onemajor process change includes the approval of the financial manager and the recruitmentmanager. This change to the process implies longer processing. The project urgentlyneeds new resources.What should the project manager do?

A. Adapt the resource management plan and ask for financial approval before sending it tothe customer.
B. Assess the impact of the change and review the project management plan for nextsteps.
C. Ask the financial manager to delay implementation due to potential project delays and penalties.
D. Review the project schedule to determine which technique will reduce impact on projectduration.

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Question # 231

An organization is using a hybrid delivery approach for a business project. The productowner, the person who was also managing the project, was promoted to a more seniorrole. A new project lead has joined the project.Which artifact should the project lead use to ensure that the project benefits have beenidentified?

A. Solution architecture
B. Product backlog
C. Statement of work (SOW)
D. Business case

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Question # 232

A project manager notices that a new junior team member's suggestions are constantlyrejected by senior team members. The senior team members find the suggestions validand innovative, but unrealistic. Following several project assignments, the senior membersrequest to have the junior team member removed.What should the project manager do next?

A. Accept the demands and remove the junior team member.
B. Encourage further and deeper discussions among team members.
C. Group the new team members together for training purposes.
D. Remove possible conflicts from future project assignments.

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Question # 233

A consultancy firm is finally selected and contracted for a project following an extensiveand competitive procurement process. A few months into project execution, the client asksthe project manager why the consultant is contracted for only 18 months instead of the full32-month-long project. The project manager will need to carry out an unplanned secondbidding process to ensure services are in place until the end of the project.What should the project manager have done to prevent this?

A. Developed a detailed, phased procurement management plan including all activitiesrequired and had the client approve it.
B. Included the client in all negotiation phases with the consultancy to obtain theiradvanced approval before signing the contract.
C. Prepared and negotiated a second contract with the consultancy firm for the remaining14 months after the first contract signature.
D. Agreed beforehand with the client on the frequency of reporting on the status of theprocurement activities within the project.

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Question # 234

A project manager is assigned to a multiyear project. During project execution, thecustomer delegates a new representative who contacts the project manager directly with aconcern about their participation in status meetings. The representative wants to contactteam members directly.What should the project manager do next?

A. Send the new representative the approved project management and communicationsmanagement plans.
B. Reach out to the customer directly for assistance in incorporating the new representativeinto the project management plan.
C. Meet with the project sponsor to discuss how to incorporate the new representative inthe project.
D. Meet with the new representative to determine their understanding of the project andaddress their concerns.

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Question # 235

In a frequently changing project, the project manager discovers a customer requirementchange during a daily meeting. What should the project manager do?

A. Give the change to the scrum master to investigate how much additional effort thechange will require.
B. Tell the customer that the requirement change will be put into the next project phase ifmanagement approves.
C. Validate the requirement change with the product owner and development team beforeredefining the scope.
D. Escalate to management for approval since the change was not included in the originalrequirements.

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Question # 236

A state-of-the-art product was delivered at the end of a project life cycle. However, thecustomer claims the product was not designed to specifications.What should the project manager have done to avoid this issue?

A. The customer's requirements should have been captured in order to meet thecustomer's standards.
B. The iteration review planning meeting should have been planned accordingly.
C. The sprint retrospective meeting should have included necessary stakeholders.
D. The customer's requirements should have been captured and modified to meet thesupplier’s standards.

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Question # 237

During a monthly review meeting, a high-performing team member raised a concern aboutthe quality feedback mechanism. The team member expressed that they are not able todeliver high-quality output.What should the project manager do first?

A. Assign the work based on the skill sets of team members.
B. Request feedback from stakeholders about the quality delivery.
C. Assign the work in consultation with the functional manager.
D. Discuss this with the team and review the quality process.

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Question # 238

Eight highly qualified experts have been assembled to work for a 6-month period on an aspecific aspect of an organization's product development process. How should the project manager support this team to succeed?

A. Hand over control of specific aspects of their roles as experts and let them agree ontheir own timelines and targets.
B. Bring in a senior colleague who is also an expert to ensure the team is on track toachieve the goals and objectives.
C. Define roles and targets for all team members and regularly follow up with one-to-onemeetings to review progress.
D. Work with the team members to define the overall objective and support them to engagearound the goal.

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Question # 239

A business transformation project has a four-phase delivery plan. The project team hassuccessfully delivered one phase of the project.To further enhance team performance and empower team members, which two actionsshould the project manager take? (Choose two)

A. Encourage team members to cross-check decisions with the project manager.
B. Vet all of the decisions before execution.
C. Allow team members to make limited decisions.
D. Organize and assign team members to tasks where they have strengths.
E. Support team members to make decisions in their areas of strength.

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Question # 240

A new file vault system vendor is being considered by a protect sponsor who hassupported several projects over the previous year What should the project manager reviewto assist the sponsor on the decision?

A. Lessons learned database
B. Procurement strategy
C. Vendor's website
D. Appropriate financial regulations

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Question # 241

A project manager has been assigned to a new project that will be delivered using an agileframework. The sponsor is asking for a cost estimation to build the business case.What should the project manager do?

A. Ensure the client representative is involved in the estimation.
B. Review the completion costs of similar projects.
C. Ensure that a 20% contingency is included in the estimation.
D. Review the lessons learned from similar projects.

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Question # 242

A project manager is leading a strategic and competitive advantage project for a healthcareorganization that is in its testing phase. The team has been working on this project for 6 months, and the morale of the team is low due to the schedule.What can the project manager do to motivate the team?

A. Continue to perform the last phase of the project with the project team as this will benefitthe organization and provide a competitive edge.
B. Talk to the business team about the project phase and the team's commitment, andrequest a monetary reward for the team.
C. Speak with the project management office (PMO) and request a 2-week extension of theschedule so the team can have rotational time off.
D. Meet with the horizontal team managers to recognize the team members and giverewards and promotions upon completion of the project.

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Question # 243

All project team members refer to the project manager for various decisions. This causesdelays for some tasks, as the project manager is usually preoccupied in meetingsthroughout the day.What should the project manager do to prevent these delays?

A. Review the Pareto diagram to identify the source of delays.
B. Meet with the team in 2 weeks to respond to all of the open tasks.
C. Consolidate the decision-making authority to remain with the project manager.
D. Delegate the decision-making authority of some tasks to the team.

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Question # 244

A project manager is building a team to work on a service integration project that willtransition technology management services from company A to company B. The projectteam will consist of members from both companies. Prospective team members for theproject are located all over the world, have different types of technology backgrounds, anduse different approaches for work.How should the project manager build a cohesive, high-performing team?

A. Organize the team members into several kick-off sessions based on technology type.
B. Review the list of team members’ skills and understand how they will work together todeliver the project outcomes.
C. Ask the human resources (HR) department to arrange interview meetings to select theteam.
D. Ask prospective team members to write a short biography explaining how they cancontribute to the team's success.

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Question # 245

A healthcare company is in the process of deploying an innovative healthcare solutionglobally. The project team has completed a limited release.The stakeholders have raised concerns about global healthcare guidelines and risks.What should the project manager do next?

A. Evaluate lessons learned from similar projects prior to deployment.
B. Perform a qualitative risk analysis on the identified project risks.
C. Review compliance and regulatory requirements with stakeholders.
D. Conduct a feasibility analysis of deploying the solution globally.

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Question # 246

A team is delivering features to a customer at every iteration. After completing eachiteration, the customer is invited for a review. However, the customer is frequently notavailable and the review is often delayed, which results in increased rework for the team.What should the project manager do?

A. Ask the customer to review the deliverables in each iteration based on their availability.
B. Request the customer to clarify all requirements at the start of each iteration.
C. Plan ahead and define the best way to review the deliverables with the customer.
D. Include the customer in daily project activities to gain the required guidance.

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Question # 247

A company is interested in reducing production costs in one of its production lines. Whenthe project charter was about to be approved, one of the key stakeholders questioned theproject's value and caused a delay in the approval.What should the project manager have done to avoid this setback?

A. Assessed feasibility and impacts
B. Developed benchmarking
C. Analyzed stakeholders
D. Detailed the project charter

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Question # 248

An agile team is working on a 2-week sprint to deliver business value. About 1 week afterthe sprint starts, the team members do not feelconfident about the product increment they are building. They do not want to wait until theend of the sprint and want to validate the productincrement with the product owner now.What should the project manager do to mitigate this risk?

A. Extend the sprint end date in anticipation of feedback from the product owner that will require extra work.
B. Schedule an additional interim demo with the product owner.
C. Address the issue as part of the retrospective.
D. Ask the team to work overtime toward the end of the sprint to meet the original sprintend date.

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Question # 249

The project sponsor reports that a key stakeholder is complaining about performancedifferences in the metrics reported by the project manager,which gives the impression that the project is out of control. The project manager has beenproviding the project's status according to the agreedupon communications managementplan. This key stakeholder, however, seldom attends the status report meetings.What should the project manager do first to address this situation?

A. Evaluate the communication needs to discover the gaps and adjust the original plan ifneeded.
B. Use the contingency reserves to implement fast tracking and improve the schedule keyperformance indicators (KPIs).
C. Review the resource breakdown structure (RBS) to request the main stakeholder'smanager to replace the stakeholder.
D. Provide evidence to the project sponsor that the project is on track and thecommunications have been sent.

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Question # 250

An urgent meeting has been established with the project team to discuss the cause ofsome quality issues that are preventing delivery to the client. The product ownerrecommends a root cause analysis (RCA).What should the project lead do?

A. Facilitate the meeting so anyone can share their ideas and is heard during the session.
B. Allow the team to self-organize so one of the resources can lead the team to achieve consensus.
C. Discuss the product owner's recommendations with the team and implement the agreed-on solutions.
D. Discuss the recommendations with the test manager and request better quality control.

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Question # 251

A customer requests additional changes 1 day before the planned change date. Howshould the project manager respond to the change request?

A. Reject the changes as the lead time is too short.
B. Determine whether the project team is capable of making the changes.
C. Review the additional changes and perform integrated change control.
D. Check if the changes are covered in the statement of work (SOW).

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Question # 252

A project manager is managing a project for a government owned company using aniterative approach. The first useful release to production consisted of three iterations. Eachiteration was successfully checked by the client's representatives in the test environment.However, when the team started deploying to the production environment, the securityteam declined it.What should the project manager have done to prevent this?

A. Deployed to production after the first iteration
B. Reviewed the compliance requirements with stakeholders
C. Planned smaller iterations to review the results more often
D. Implemented the authorization in the first iteration

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Question # 253

A project manager is part of an organization that is assessing the use of agile deliveryapproaches. A new project management office (PMO) manager who had a bad experience with a Scrum approach recommended that the project board replace Scrum with a predictive approach. What should the project manager do?

A. Define a risk management plan (or the new approach, as needed.
B. Review the benefits realization plan to include the cost of the change.
C. Define a project management plan for the new approach, as needed.
D. Review the communications management plan to identity new stakeholders.

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Question # 254

A project manager is assigned to a new project. The project is for a new product that thecompany wants to launch as soon as possible to test market readiness. The project is partof a large business transformation, and the objective is to open delivery channels for thenew product.Which delivery approach should the project manager recommend?

A. An adaptive approach with clearly defined user stories.
B. A predictive approach with an experienced project team.
C. A predictive approach with clear acceptance criteria.
D. An adaptive approach with loosely defined large epics.

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Question # 255

A project manager in a matrix organization has been assigned to a system solution projectwith tight time lines. There are two resources assigned as part of the solutionteam: one who is experienced and one who is new. During development, the projectmanager notices that the resources disagree on the solution approach.What should the project manager do next to deliver a reliable solution?

A. Meet with the resources and agree that the more experienced resource's approach hasproven to be effective in the past.
B. Meet with each resource's functional manager and arrive at a common approach that isappropriate for the project's constraints.
C. Meet with the entire project team and decide on a further course of action based onteam consensus.
D. Meet with the resources together and find common ground on viewpoints to compromiseon an approach.

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Question # 256

A project manager is leading a project when a key stakeholder requests additional workthat is not in the scope. The stakeholder is also concerned that the project sponsors maynot approve and fund the additional change in scope.What should the project manager do first?

A. Evaluate the cost of the additional requested work.
B. Evaluate the impact and submit a change request.
C. Discuss the requested change with the sponsor.
D. Discuss the requested change with the team.

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Question # 257

After a recent status review meeting, the project manager becomes aware that aninfluential stakeholder is unclear about the purpose and benefits of the projectConsequently, the stakeholder has questioned the viability of continuing the project Whatshould the project manager do next to address the situation?

A. Speak with the project sponsor to find out if the stakeholder would agree to a one-ononereview session
B. Log the stakeholder's comments in the risk register as a high-impact threat to theproject's completion
C. Consider the stakeholder's concerns and review the project charter with the projectsponsor.
D. Note the stakeholder's concerns but disregard them with regard to the project activities.

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Question # 258

In a daily standup meeting, a developer indicates that a backlog item will not be deliveredbecause they need to take an unexpected leave for the next couple of days. The backlogitem is a prerequisite for a feature expected by users in the next sprint review.What should the project lead do?

A. Ask the developer to postpone the leave until the backlog item is delivered.
B. Ask the development manager to provide a replacement for a couple of days.
C. Work with the product owner to change the priorities in the sprint backlog.
D. Work with the product owner to inform the users that the feature is delayed.

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Question # 259

A project team has finished its first iteration out of six. The iteration's delivery performance(velocity) was 50%.During the iteration retrospective, the team realizes that the complexity of the work wasunderestimated.What should the project manager do?

A. Update the issue log and escalate it to the project sponsor.
B. Meet with the team to review internal actions to resolve the situation.
C. Ask the technical manager to help the team with the issue.
D. Ask to replace some team members with more experienced ones.

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Question # 260

An agile project is running its third iteration with a duration of 2 weeks. A new operationsdirector, who only has a predictive background, startedworking at the company. In the first meeting with the project manager, the directordemands a weekly project status report.What should the project manager do?

A. Invite the director to attend the daily standup meetings.
B. Share this with the team and ask them to develop reports for the director.
C. Introduce the agile aspect to the director and agree on a solution.
D. Explain to the director that agile projects have live reports.

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Question # 261

A company routinely outsources resources for specific core activities. Due to a sudden,unforeseen risk, all of the team members are needed to work remotely, including theoutsourced ones.How can the project manager address this challenge to assure outsourced vendorsdeliver?

A. Review the coordination and communication costs with the supplier.
B. Develop a new strategy for communication and management of resources.
C. Review the risk management plan for the mitigation activities.
D. Submit a change request to increase the contingency budget.

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Question # 262

A project manager noticed that the functional manager is not cooperating with staffassignment schedules and is always finding excuses not fo release the requested staff.What should the project manager do first?

A. Ask the leadership team for help obtaining the needed staff.
B. Check with human resources (HR) regarding the availability of staff.
C. Have a direct talk with the functional manager to understand the reasons behind theirattitude.
D. Evaluate the impact caused by the delay of forming the team and confront the functionalmanager.

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Question # 263

A team has been working for some time on a project with incremental deliveries. Theproject manager noticed that one of the team members is less engaged in team meetings,yet delivers promptly. While discussing the source of demotivation, the team memberinformed the project manager that this is due to a feeling of lack of skills in dealing with newtasks.How should the project manager address the issue?

A. Create a self-paced learning plan with the team member during working hours, withcheckpoints on learning progress.
B. Review which tasks the team member would feel more motivated to work on, thenassign those tasks to the team member.
C. Replace the team member with a resource from another team who already has therequisite training and skills needed.
D. Discuss growth and development needs with the team member and provide learningopportunities accordingly.

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Question # 264

A mandatory compliance requirement that will impact the project software is introducedduring the execution phase of an iterative project. The team is aware of the compliancerequirement.What should the project manager do next?

A. Update the product backlog item with this new requirement.
B. Escalate the issue of project impact to the project sponsor.
C. Escalate the issue of project impact to the product owner.
D. Update the stakeholder register to include the requirement owner.

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Question # 265

During a project meeting, the project manager expressed the importance of deliveringreports on time. These individual reports will beconsolidated into a single report. One of the team member's reports was not delivered ontime and therefore the report could not be integratedwith the other reports. This demonstrates a lack of teamwork and impacts project success.What should the project manager do to resolve this issue?

A. Assign the task to someone else on the team.
B. Discuss it with the team member in confidence.
C. Discuss this matter during the project meeting.
D. Include this item in the risk register.

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Question # 266

A company plans to initiate a project involving a new technology. Approval for the project isrequired. What should the project manager do?

A. Review the cost and schedule baselines for execution.
B. Define change management for the new technology.
C. Analyze the cost and identify the project benefits.
D. Identify the risks in implementing the new technology.

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Question # 267

A project manager is leading a project to develop accounting software for a trading firm. Asthe outcomes are being delivered, a new risk isidentified regarding an indirect tax regulation that is being changed by the government inthe next 6 months. This risk will have a significant impacton the project outcomes.What should the project manager do next?

A. Determine the impact of the risk and prioritize outcomes that do not affect the taxmodule.
B. Delay developing the indirect tax module until the tax regulation comes into effect.
C. Assess the impact of the risk with an expert and prioritize further outcomes with theclient.
D. Analyze the impact of the risk and discuss with the team to determine how to separatethe tax module.

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Question # 268

A project manager is leading a project in which the product requirements have not beenfully met due to several uncertainties about customer acceptance. What should the projectmanager do?

A. Gather a reduced number of approved requirements and add some extra features tofulfill the product specifications.
B. Ask team members to research and collect data about the best features offered bysimilar products in the market.
C. Stop all project activities until all requirements are set up front by the project sponsorand the key stakeholders.
D. Gather enough requirements to produce a minimum viable product (MVP) with which toevaluate customer acceptance.

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Question # 269

A project team is completing a design, while another team in a different country isperforming implementation. How should the project manager communicate the design tothe implementation team?

A. Send a detailed email with the completed design document.
B. Conduct a workshop with all of the stakeholders.
C. Conduct a workshop with both of the teams.
D. Upload the design documents into the project repository.

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Question # 270

An enthusiastic, newly hired vice-president has been assigned as the product owner for adigital transformation project. The project manageradvises the product owner that some of the functional requirements are not aligned with thechief information technology officer's (CTO) strategy.The product owner tells the project manager that the CTO is not part of the project andshould not be engaged at this moment.What should the project manager do?

A. Advise the CTO about the possible impacts caused by the project.
B. Influence the product owner to review the engagement needed from other stakeholders.
C. Continue building the backlog since they are functional requirements.
D. Review the organizational process assets (OPAs) for historical information from similar projects.

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Question # 271

A project has been reporting a declining schedule performance index (SPI) for the past fourreviews. No corrective action is under development, and the project team does not seemconcerned.What should the project manager do first to address the SPI trend?

A. Notify the project stakeholders that the scope needs to be reduced in order to hold thecosts within budget.
B. Engage with the project team to create a plan that will deliver benefits on a defined andincremental basis.
C. Contact the project sponsor to let them know you require more resources to meet theschedule.
D. Meet with the project scheduler to rebaseline the project using a more realistic schedule.

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Question # 272

A project manager is assigned to a yearlong project. Before the start of the design phase, acompetitor announces that they will release a similar deliverable in 8 months, although withfewer features and functionality.Which two actions should the project manager take next? (Choose 2)

A. Modify the project management plan with an incremental approach.
B. Evaluate the impact of incremental deliverables.
C. Reduce the scope items of the final deliverable.
D. Discuss and review this external risk with the project sponsor.
E. Update the project artifacts to include this issue.

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Question # 273

A project team member, who is inexperienced in system development work is notperforming well. Currently, there are no other staff membersavailable who are qualified to complete the work.What should the project manager do?

A. Assess the team member's development requirements and arrange for the teammember to receive training.
B. Seek approval from the project sponsor to use some of the project budget reserve tohire a new resource.
C. Work with the functional manager to determine an incentive for the team member tocomplete the project.
D. Request a substitute for the team member with a new resource who is more skilled insystem development work.

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Question # 274

A project manager leads a development project for a mobile chatting application. One ofthe experienced developers constantly creates conflictswith the other team members. As a result, the other team members are refusing to workwith the developer. Since the developer is a highperformer, the project goals may be negatively impacted if they leave the team.What should the project manager do in this situation?

A. Meet with the developer and ask them to be respectful with the other team membersand work together as a team.
B. Meet with the team members and developer individually to understand the situation and build an action plan accordingly.
C. Collect the team's feedback and send it to human resources (HR) to resolve the conflict.
D. Arrange a team-building training session and require all of the team members to attend.

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Question # 275

A project manager leads a development project for a mobile chatting application. One ofthe experienced developers constantly creates conflictswith the other team members. As a result, the other team members are refusing to workwith the developer. Since the developer is a highperformer, the project goals may be negatively impacted if they leave the team.What should the project manager do in this situation?

A. Meet with the developer and ask them to be respectful with the other team membersand work together as a team.
B. Meet with the team members and developer individually to understand the situation and build an action plan accordingly.
C. Collect the team's feedback and send it to human resources (HR) to resolve the conflict.
D. Arrange a team-building training session and require all of the team members to attend.

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Question # 276

A project manager has been assigned to lead an IT project to store information on soldlottery tickets. During the project execution, a failure in thesystem caused 10 numbers to be sold two times. This happened during the month ofgreatest demand because the prize was the highest of the year. The project team is concerned that one of those tickets could be the winner. What should the project manager do first?

A. Reassure the sponsor by explaining the probability of this risk materializing is extremely low.
B. Carry out tests to verify that the system does not fail again due to the high occurrence of events.
C. Review the list of risks to verify that this issue was considered and execute the detailed action plan.
D. Inform the sponsor about the issue and make a request for sufficient funds to be made available.

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Question # 277

A project manager has been assigned to lead an IT project to store information on soldlottery tickets. During the project execution, a failure in thesystem caused 10 numbers to be sold two times. This happened during the month ofgreatest demand because the prize was the highest of the year. The project team is concerned that one of those tickets could be the winner. What should the project manager do first?

A. Reassure the sponsor by explaining the probability of this risk materializing is extremely low.
B. Carry out tests to verify that the system does not fail again due to the high occurrence of events.
C. Review the list of risks to verify that this issue was considered and execute the detailed action plan.
D. Inform the sponsor about the issue and make a request for sufficient funds to be made available.

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Question # 278

A project manager leads a software development project in a hybrid environment. Duringproject planning, the project manager identified a risk where a technical resource for acritical path item may not be available when needed. One week before the resource isneeded, the technical engineer had a personal emergency and had to take a leave.What should the project manager do next?

A. Update the lessons learned report and the risk log to reflect that this risk hasmaterialized.
B. Revise the project management plan and move the task to a time when the technicalresource will be available.
C. Consult the risk register for an appropriate planned risk response and implement.
D. Review the business requirement with stakeholders and exclude the task assigned tothe technical resource.

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Question # 279

In a global project, the main definitions were developed in country A, and the delivery of theproject will be completed in phases in countries B, C, and D. Country B discovers that oneof the legal requirements was not addressed.What should the project manager have done to avoid this situation?

A. Selected countries that had similar regulatory requirements.
B. Asked procurement to assign resources located in each country.
C. Managed risk mitigation strategies specific to each country.
D. Identified the regulatory differences among the countries.

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Question # 280

A project is ending its fifth out of six iterations. During the iteration review, a customer addsa new regulatory feature that exceeds the capacity of the remaining iteration.What should the project lead do?

A. Increase the team capacity to finish the project on time.
B. Register an issue and escalate it to the project sponsor.
C. Invite the stakeholders to discuss a new prioritization.
D. Estimate the impact and consult with the product owner.

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Question # 281

A project manager is performing the scrum master role for a project team of developers. Atthe daily standup, a couple of developers complain about the noise from a neighboringteam, the performance of their laptops, and the difficulty in booking meeting rooms.What should the project manager do?

A. Acknowledge the impediments and facilitate their resolutions.
B. Note the impediments and escalate them to the product owner.
C. Note the impediments and work on addressing them later.
D. Assign actions to all stakeholders and oversee their implementation.

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Question # 282

A project manager is leading a project with strict time constraints. In team meetings, one of the team members is always silent. The project manager determines that this teammember is not knowledgeable about the technology solution. The project manager isconcerned that this problem will impact productivity.What should the project manager do?

A. Assign an experienced team member to work with this member on a daily basis in orderto become knowledgeable about the technology.
B. Arrange formal training for this member to gain sufficient knowledge to reduce theimpact on team performance.
C. Let this team member understand the urgency and encourage them to spend extra timeto become knowledgeable about the technology.
D. Let the team lead the meeting discussions so that every member has a chance toprepare and speak up.

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Question # 283

A project manager is leading a project that needs to be deployed quickly to the market. Aninfluential stakeholder does not believe that the project management processes bringbusiness value.What can the project manager do to gain the support of the stakeholder?

A. Ask the stakeholder for a meeting to review the project's charter and projectmanagement plan.
B. Disregard the stakeholder's concerns and continue following the project managementplan to execute the project.
C. Hold a training workshop to educate the stakeholder about project management bestpractices.
D. Clarify the project roles and responsibilities, and share the purpose to gain thestakeholder's buy-in.

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Question # 284

A project team is performing a post-release evaluation of a product that requires detailedfeedback from seven stakeholders. Six of the stakeholders have promptly providedfeedback. One of them has not provided any feedback despite numerous requests from theteam.What should the project manager do in this situation?

A. Schedule a meeting with the reluctant project stakeholder to obtain their feedback.
B. Meet with all seven of the project stakeholders and request all of their feedback.
C. Explain to the sponsor why the reluctant stakeholder needs to provide feedback.
D. Host a meeting with the reluctant stakeholder and project team to resolve any conflict.

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Question # 285

A project manager is managing the opening of a new office overseas. At the beginning ofthe project, possible delays due to legal permits are raised by one stakeholder. Subjectmatter experts (SMEs)reassessed the concern and suggested assigning more time for this permit, and thechange control board (CCB) agrees.Which document should the project manager update first to document this change?

A. Scope baseline
B. Cost baseline
C. Risk register
D. Schedule baseline

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Question # 286

A project manager is performing earned value management (EVM) for a cross-countrypipeline project. The project manager has determined the ratio of earned value (EV)to actual cost (AC) for the project and has found the calculated result to be 0.9024.What does this value mean for the project?

A. The project has started exceeding the planned cost.
B. The project is earning less value an was planned.
C. The project has earned more value than planned.
D. The project is close to exceeding the planned cost.

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Question # 287

A project manager is managing a project with team members who are working all over theglobe. The project manager notices that each teammember's deliverables do not meet the requirements.What should the project manager do first?

A. Assemble the project team via conference call to tell them that disciplinary action will betaken if any more noncompliant deliverables are submitted.
B. Discuss the process used to create the noncompliant deliverables with the project team to see if there was a potential misunderstanding.
C. Schedule time with the project sponsor to inform them that the project schedule isslipping due to the time it will take to rework thedeliverables.
D. Meet with the project team to explain that noncompliant deliverables must be reworkedand submitted immediately to avoid project delays.

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Question # 288

A senior project manager has included a junior project manager as part of the project team.During a coaching session, the junior project managerasks the senior project manager how to be efficient and reduce rework.How should the senior project manager respond?

A. Use a work breakdown structure (WBS) to create a project schedule based on theproject and resource requirements.
B. Monitor resource allocation to ensure that team members work 8 hours per day.
C. Assign project tasks to the team regardless of their skills to accomplish the projectschedule.
D. Schedule daily meetings with key stakeholders to assess the effectiveness of the projectmanagement plan.

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Question # 289

A distributed project team has communication issues because of their collaboration tools.The team feels that efficiency could be improved by changing the collaboration platform.What should the project manager do?

A. Discuss this with the project team and select the appropriate tools.
B. Inform the project team to continue using the current tools.
C. Implement the communication tools used by other project teams.
D. Escalate the issue to the sponsor and ask them to decide.

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Question # 290

A construction company is executing a building contract that includes firm milestones forreplacing certain components of the building. During execution, the client complains thatthe new components do not meet the requirements.What should the project manager have done to prevent this from happening?

A. Defined acceptance criteria in a quality checklist agreed upon before starting the buildphase
B. Approved a detailed change management process before starting the build phase
C. Provided compensation for issues due to the variance in the agreed-upon requirements
D. Continuously communicated the changes in the work plan and the agreement to theclient

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Question # 291

A company is going through structural changes. A couple of people will leave the companyas their positions were made redundant. The team members are unhappy as they do notunderstand why the changes are being made when the project is on track.What should the project manager do?

A. Advise the team to continue their work as planned because the schedule cannot be changed.
B. Organize a team meeting to discuss the changes and their importance for the company.
C. Advise the team that the changes were decided by the CEO and must be implemented.
D. Inform the project sponsor about the team's unhappiness and ask for overtime pay.

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Question # 292

A project manager is reviewing a draft of the project charter with key stakeholders. Duringthe meeting, a conflict occurs between the sponsor and the product owner.How should the project manager deal with the situation?

A. Postpone the meeting and invite a subject matter expert (SME) to join the next meeting.
B. Continue the meeting and ask the project sponsor and product owner to take theirdiscussion offline.
C. Postpone the meeting and ask the project sponsor and product owner to take theirdiscussion offline.
D. Continue the meeting and use facilitation techniques to improve communication withinthe team.

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Question # 293

During a project's execution phase, two team members are having conflicts with other teammembers within the team on technical and interpersonal levels. Which two actions shouldthe project manager take first to address this conflict? (Choose two)

A. Ask human resources (HR) to intervene before it escalates and affects the team'sperformance.
B. Arrange individual meetings with the team members who cannot work togethereffectively.
C. Address the conflict during team meetings for the entire team to participate and findsolutions.
D. Discuss the conflict early among the affected team members using a direct,collaborative approach.
E. Plan to resolve the team members' conflicts after the sprint and focus on achieving thegoal.

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Question # 294

An oil and gas project started without having acquired full funding for the project. Theremaining funds were to be acquired during projectexecution. The acquisition of the remaining funds was delayed several months, resulting ina suspension of work by all contractors.What should the project manager have done to prevent this from happening?

A. Ensured the stakeholder anticipated obstacles to achieving financial closure on theremaining funds.
B. Ensured the risk was adequately assessed and mitigated by the appropriatestakeholders.
C. Ensured the stakeholder who was providing additional funds remained interested in theproject.
D. Ensured the project team monitored and reviewed the project risk register periodically.

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Question # 295

A project manager is leading a hybrid project that is building an app for a travel industrystartup. Due to unforeseen events, the features and the overall solution will not be useableby many customers due to new travel restrictions.What should the project manager do first?

A. Release the team and help them achieve their potential on a new project.
B. Ask the organization's management for advice regarding the project's direction.
C. Assess the environmental changes and recommend a pivot for the project.
D. Pause the project if business value cannot be reached and collect lessons learned.

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Question # 296

In a project, one team member has been asking for directions and what actions to take onmany tasks. As a result, the team member has performed slowly in project delivery.What should the project manager do to help this team member?

A. Assign another senior team member to coach the team member.
B. Empower the team member to make decisions.
C. Mentor the team member on a regular basis.
D. Address the team member's performance accordingly.

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Question # 297

A project manager has just received communication from an operational functionalmanager to complete an additional scope item for a project that was formally closed a fewweeks ago. The scope looks relatively small and simple to handle as part of the dailyoperations activity.How should the project manager deal with this request?

A. Submit a change request and allocate the budget and resources needed for execution.
B. Confirm that the budget and resources are available to execute the work request.
C. Check the alternative resources available in the organization for the request.
D. Evaluate the nature of the request and plan communication accordingly.

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Question # 298

A project manager just completed a successful deployment and is preparing to transitionthe project to an operational state before starting closeout actions. What should the projectmanager do to ensure that the project is ready to move to an operational state?

A. Meet with the project team to review the work breakdown structure (WBS) and confirmdeliverables have been delivered.
B. Develop a plan to repay the technical debt incurred during the project and ensure thatthe project sponsor agrees with the plan.
C. Review the project approval requirements in the project charter and confirm who will beapproving the project.
D. Refer to the project’s work in progress (WIP) reports to ensure that there is no additionalwork in the backlog.

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Question # 299

A project manager just completed a successful deployment and is preparing to transitionthe project to an operational state before starting closeout actions. What should the projectmanager do to ensure that the project is ready to move to an operational state?

A. Meet with the project team to review the work breakdown structure (WBS) and confirmdeliverables have been delivered.
B. Develop a plan to repay the technical debt incurred during the project and ensure thatthe project sponsor agrees with the plan.
C. Review the project approval requirements in the project charter and confirm who will beapproving the project.
D. Refer to the project’s work in progress (WIP) reports to ensure that there is no additionalwork in the backlog.

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Question # 300

A customer's technical lead discussed a new feature with the project manager. The project manager believes the new feature will boost performance significantly and adds it as a high-priority item in the sprint backlog. At the end of the sprint, all of the planned stories were not completed because the new feature took more time. What should the project manager do next?

A. Agree with the project team to modify and delete some of the stories in the current sprintbacklog
B. Obtain approval from the project team and add the new story to the product backlog
C. Receive an agreement from the product owner and add the new story to the productbacklog
D. Negotiate with the scrum master before adding the new story to the sprint backlog

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Question # 301

A project manager is tasked with developing a coaching model to support and recognizeteam members' growth.What should the project manager consider when defining their coaching strategy?

A. Established patterns of communication
B. Organization's strategic goals
C. Individual and personal objectives
D. Project team's shared objectives

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Question # 302

Project stakeholders are engaged in a discussion on how to achieve the best userexperience in the design of a new application. The agile team is divided on the approach.The conflict is more of a collective disagreement than an outright conflict.What should the project manager do next?

A. Apply appropriate conflict resolution techniques to solve the issue.
B. Call a team meeting to have a formal discussion of the issue.
C. Allow the team to work through it on their own unless help is needed.
D. Engage in individual conversation with each team member.

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Question # 303

Project stakeholders are engaged in a discussion on how to achieve the best userexperience in the design of a new application. The agile team is divided on the approach.The conflict is more of a collective disagreement than an outright conflict.What should the project manager do next?

A. Apply appropriate conflict resolution techniques to solve the issue.
B. Call a team meeting to have a formal discussion of the issue.
C. Allow the team to work through it on their own unless help is needed.
D. Engage in individual conversation with each team member.

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Question # 304

In the daily check-in meeting, a team member informs the project team that the licenses forone of the components that will be used will expire ina couple of months. The licensing cost is significant.What should the project manager do next?

A. Evaluate the impact of nonrenewal of the license.
B. Escalate the licensing issue to the product owner.
C. Add a spike to the backlog for an alternative design.
D. Raise a change request to secure the renewal.

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Question # 305

A project's customer is furious. When the customer arrived at the project site, theydiscovered that one of their requirements was not met.What should the project manager do?

A. Refer to the requirements traceability matrix and analyze the requirement.
B. Analyze the benefits management plan and implement the needed change.
C. Consult the scope management plan with the customer to understand the gap.
D. Discuss and agree with the customer to implement the missing requirement.

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Question # 306

A project manager has been assigned to a project after the charter has been approved.While reviewing the charter with the team, the project manager finds that some majorbudget items, necessary for achieving the project outcome, have been missed.What should the project manager do next?

A. Reduce the quality and cost of other deliverables to allow additional budget for the itemsthat were missed.
B. Start the project and deal with these budget issues as they arise throughout the projectlife cycle.
C. Add the missing budget items to the risk log and present them in the next projectsteering committee.
D. Immediately discuss this with the project sponsor and request to revisit the budget toensure its accuracy.

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Question # 307

A project manager is managing a project to deploy new software to 200 end users. Duringthe implementation, there is a missed process thatcaused some of the users to lose their computer data.What should the project manager do first?

A. Meet with the team to discuss the root cause and encourage the team to take note of itand continue to focus on the deployment.
B. Record this case until the final lessons learned session is complete to prevent impactingthe team's morale during implementation.
C. Meet with the team members and request they conduct a review of the case byproviding feedback as lessons learned.
D. Invite a consultant to review the process in order not to repeat the same issue and sharethe results with the team.

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Question # 308

During the execution phase of a project, a new department has been created in thecompany. The manager of this department has requested tobe involved in the regular project communications and reporting cycles.What should the project manager do?

A. Ask the project team members to include the manager in all of their communicationsregarding this project.
B. Inform the manager that only stakeholders identified in the communicationsmanagement plan should be involved.
C. Perform a stakeholder analysis and update the communications management plan toreflect the new situation.
D. Suggest the manager contact the steering committee and project management office(PMO) to be included.

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Question # 309

An agile project has a broad set of product features intended for different user profiles andusages. It is difficult to define common acceptance criteria that can apply to all the features.How can the project manager ensure that the appropriate acceptance criteria are applied tothe features?

A. Define the acceptance criteria and specific functional test cases only after analyzing theuser feedback from testing the early feature release.
B. Integrate the acceptance criteria review into the definition of ready (DoR) for eachfeature and associated tests into the feature's definition of done (DoD).
C. Use the broadest set of acceptance criteria to ensure that all features have a commonquality baseline and associated functional test cases.
D. Integrate the specific tests into the definition of ready (DoR) for each feature and theacceptance criteria into the feature's definition of done (DoD).

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Question # 310

An agile project manager notices that one of the team members is developing extensiveknowledge in a specific matter. Other team members arelikely to require this knowledge in the future.What should the agile project manager do?

A. Ask the team member to develop more expertise and become a subject matter expert(SME).
B. Ask the team member to provide a training session for the rest of the team.
C. Ask the team member to produce a lessons learned document and share it with theteam.
D. Ask the team member to record highlights the team may want to know.

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Question # 311

A project scope statement has been approved, and the project manager and core teamhave been assigned to the project. Suddenly, the projectmanager takes a temporary leave of absence due to a medical emergency. While theproject manager is on leave, the team develops the projectschedule. When the project manager returns, a detailed schedule is almost complete.What should the project manager do?

A. Ensure that the schedule is aligned with the vision and objectives.
B. Escalate the compliance issue to the project management office (PMO).
C. Congratulate the team and move on to the execution phase.
D. Develop a new detailed schedule with the team and project sponsor.

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Question # 312

A project manager decided to use a highly adaptive approach to manage a large-scaleproject. In this project, there are many iterative tasks that utilize highly specialized experts.The project manager would like to create practical plans with high levels of buy-in from theteam members.What should the project manager do next?

A. Assign critical tasks to the most experienced team members.
B. Review the budget with the team for the needed resources.
C. Review lessons learned from similar projects with the team.
D. Explain the higher-level objectives to be assigned to the team.

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Question # 313

A project team strongly encourages the project manager to purchase an application thatwill significantly reduce work time. Without the application, the deadline might be missed.However, the purchase will impact the project cost. The sponsor would like to explore aless expensive application that will save the team's time.What should the project manager do?

A. Raise a change request.
B. Purchase the application.
C. Create a decision tree.
D. Analyze assumptions and constraints.

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Question # 314

In a geographically distributed team, a developer continues to delay a coding activity. Thisactivity is on the critical path. The project managerfound out that the delay is due to the developer's lack of understanding of the customerrequirements shared by the off-site team.What should the project manager do?

A. Replace the developer with a skilled resource.
B. Perform a root cause analysis (RCA) with the team members.
C. Facilitate communication to ensure clarification of the requirements.
D. Conduct frequent performance reviews.

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Question # 315

A company is implementing a growth strategy by constructing a new production facility,which will soon move into the operation phase. Although a governance policy was alreadyin place, the company must comply with new financial regulations that have been recentlyimplemented. Compliance with the regulations will cause a major changein project scope.How should the project manager respond to this requirement?

A. Proceed with the existing company governance policy.
B. Perform an analysis to assess the impact on the project.
C. Directly comply with the financial regulations.
D. Escalate the issue to upper management and let them decide.

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Question # 316

A project manager is leading an engineering project. The project manager must obtainsome certifications before mass production, which is scheduled in 3 months. Thecertification process will require at least 6 months.What should the project manager do next?

A. Discuss extending the mass production timeline by 3 months with the project sponsor.
B. Meet with senior management to discuss the possibility of an extension to the project timeline.
C. Engage a consultant to shorten the certification process to meet the schedulerequirement.
D. Assess and evaluate the certification process and understand the best and worst casescenarios.

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Question # 317

A project is comprised of team members who are not engaged and committed to projectsuccess. What should the project manager do to address this situation?

A. Accept the situation knowing there is schedule slack available to release on an incremental basis when necessary.
B. Call each team member to gain their perspective on the problem, then bring the whole team together to discuss a solution.
C. Send each team member a direct email indicating that disciplinary action is likely if they do not change their attitude.
D. Contact the project sponsor to request approval to release the current team and hire replacement personnel.

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Question # 318

A project manager is leading a hybrid project and is collaborating with the client to developthe project contract.Some delays have been experienced due to unforeseen technical difficulties and newdependencies. However, the project manager is optimistic about recovering the delays inthe upcoming sprints. A key stakeholder asked the project manager if the contractdeadlines can be met.What should the project manager do first?

A. Study the contract terms and deadlines to ensure they are not under risk and confirmthem with the stakeholder.
B. Clarify the current work progress, causes for delays, existing risks, and plannedcorrective actions.
C. Submit a request for extra time and budget related to the dependencies and technicaldifficulties.
D. Ask the stakeholder to remain calm and confirm that they are participating in all teammeetings.

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Question # 319

A project manager is leading a global team that they have worked with in the past and hasa high level of trust with them. The team is located in different countries and time zonesand will need decisions in a timely manner.In order to ensure that the project runs smoothly across the team, how should the projectmanager approach delegation?

A. Delegate most authorities and control the authority by withholding important information.
B. Delegate certain authorities and control the authority by withholding important information.
C. Delegate certain authorities and share information to allow fair decision-making.
D. Delegate most authorities and share information to allow fair decision-making.

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Question # 320

A hybrid project has just deployed, and the project manager is planning project closure withlessons learned workshops. A key stakeholder informs the project manager that having theScrum team in the workshops is a waste of time because the project was deliveredsuccessfully.What should the project manager do?

A. Ask the Scrum team members to share retrospectives.
B. Ask the scrum master to attend the workshops.
C. Invite the Scrum team members as optional participants.
D. Invite the Scrum team members as mandatory participants.

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Question # 321

A project manager has expertise in the technical domain. The project manager frequentlydemonstrates unacceptable behavior toward other teammembers; however, when confronted, the project manager denies this behavior.What is the reason for the project manager's behavior?

A. The project manager lacks necessary empathy.
B. The project manager lacks emotional intelligence (El).
C. The project manager was not properly trained.
D. The project manager is in the wrong project role.

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Question # 322

A project team member just informed the project manager that the license for the softwarethat the team uses to perform calculations has just expired. As a result, the team cannotcontinue with their project tasks.What should the project manager do first?

A. Issue a formal complaint to the project sponsor claiming a lack of proper tools.
B. Meet with the IT team to evaluate how fast the software license can be renewed.
C. Ask the team to fast-track the project and perform tasks that do not require calculations.
D. Ask the team members to find an alternative way to perform calculations.

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Question # 323

An agile facilitator has gathered a team for a new project. This team and facilitator have notyet worked on a project together.How should the facilitator proceed?

A. Schedule a release planning session.
B. Set up a lessons learned session from a similar project.
C. Conduct a product roadmap session with the team.
D. Hold a team charter discussion.

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Question # 324

A software development project completed the initiation phase. The technical design wasapproved by the project steering committee. Later, it was discovered that the design willimpact the company’s production system. A new technical design must be found and thiscould delay the project by 3 months.What should the project manager do first?

A. Log the technical design delay as a risk in the project risk log.
B. Set up a steering committee session to review the project delay.
C. Continue with the approved design so that the project is not delayed.
D. Ask the steering committee to approve a new technical design.

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Question # 325

A project manager was recently assigned to a banking IT project. The project team hasbeen developing products using a predictive approach for more than 10 years, butmanagement wants the team to change to an agile approach. The project manager metwith the team to introduce the agile approach. Most of the team members complainedabout changing approaches because the performance of this team has always been aboveaverage among the IT teams in the bank. Which two actions should the project manager take? (Choose two)

A. Interview the most resistant team members to persuade them to try to accept an agileapproach.
B. Conduct training sessions with the team so that the team can understand what the agileapproach and mindset are.
C. Ask the team to identify the product backlog and create a kanban board for the team tomanage and follow the approach.
D. Meet with management to explain the team's resistance to the agile approach andrequest that they formally ask the team to implement agile.
E. Brainstorm with the team to understand the specifics of the team's project and to identitypossible alternative approaches for the team.

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Question # 326

An agile team has released the second version of its product, but the feedback is that thesoftware has many bugs that compromise the user experience. What should theproject manager do?

A. Facilitate the next retrospective meeting, focusing the team on analyzing root causesand proposing solutions.
B. Closely evaluate the skill set of the team, looking for technical gaps that need to be filedin order to improve quality.
C. Hire an external consultancy firm to focus on testing and quality control to avoid theissue in the future.
D. Propose an internal program that offers incentives for the team members who find andfix bugs.

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Question # 327

A senior project manager is working for a company that is not yet making a profit. However,the company has many innovative projects in development. Most of the projecttime lines have slipped, and the staff is overwhelmed .What should the project manager do to help the company meet their financial objectives?

A. Prioritize the projects, giving higher priority to projects that will increase profit.
B. Make sure the project is fast tracked so that slipped time lines are recovered.
C. Request that upper management hire additional staff to support the projects.
D. Ensure that all of the projects are of high quality and are delivered on time.

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Question # 328

An agile project will be delivered to a client based on a fixed price in cryptocurrency. Due tothe volatility of cryptocurrency, both parties haveagreed to adjust the scope to the value of the cryptocurrency at the end of every iterationand halt the project when the agreed price is reached.Which approach should be used in this situation?

A. A flow-based approach starting with the smallest stories.
B. An iterative approach starting with the highest value epic.
C. A predictive approach with short phases.
D. An incremental approach with a minimum viable product (MVP).

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Question # 329

During iteration two of a project with two teams {A and B), the project manager isconcerned that there are two critical activities from team A that must be started in iterationfour. Additionally, these two activities are dependent on an activity from team B that has notyet been prioritized.What should the project manager do?

A. Ensure team B prioritizes the dependent activity in iteration three.
B. Include the dependent activity in the current iteration for team B.
C. Assign the two critical activities to team B in iteration two.
D. Cancel the current iteration and reschedule it with the dependent activity.

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Question # 330

During iteration planning, team A identifies that an important deliverable is dependent upona deliverable from team B. What should the project manager do?

A. Inform team B of the dependency and ensure that the deliverable is planned.
B. Make team Aa part of team B and ensure that the deliverable is ready.
C. Request team B to immediately start this activity and deliver to team A.
D. Ask team B to focus on their backlog and deliver based on their priority,

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Question # 331

A credit collection company is implementing new software to assist customer serviceagents when calling clients for payments. The software will benefit the company by freeingup staff to work on other projects. Several business areas want to take advantage of thisbenefit.What should the project manager do?

A. Request all of the business areas to plan for a portion of the benefit equally and includeit in their staffing plans.
B. Set up a stakeholder session with all teams to agree and document the benefits andestablish ownership.
C. Ask the project sponsor for approval to distribute the project benefits equally to thebusiness areas.
D. Ask the project sponsor to make a decision on who will own the benefit and documentthe decision.

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Question # 332

An organization is transitioning to an agile delivery approach. There is only one project thatis being used as a pilot for the new approach. The project management office (PMO)manager has asked the project lead how communications with the project team and thestakeholders will be managed.What should the project lead recommend?

A. Send the weekly report to the PMO and the product owner, and use a kanban board forthe project team.
B. Send weekly reports to the PMO, and use a kanban board for the product owner and theproject team.
C. Invite the PMO manager to the daily standup with the project team and product owner.
D. Send weekly reports to all stakeholders, including the project team and the productowner.

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Question # 333

A project manager is assigned to a regulatory project for their country. The deadline fordelivering results in compliance with the new laws is very tight, and the project teammembers have not yet been assigned. One of the project manager's peers informs theproject manager that a project with the same scope for a different country was completed 1year ago. What should the project manager do first?

A. Register a new risk in the risk management plan.
B. Ask for additional resources and review the project estimate.
C. Review organizational process assets (OPAs) and perform analogous estimating.
D. Complete a bottom-up estimation for the project activities.

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Question # 334

Midway through the execution of an agile project, there is a shift in the strategic objectivesat the organization level to promote digital transformation. What should the projectmanager do next?

A. Prepare a user story to handle the change and assign it to the next iteration.
B. Escalate to the product owner and cancel the upcoming iterations.
C. Update the risk-prioritized backlog with the strategic change.
D. Schedule a meeting with the team to assess the impact of the change.

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Question # 335

A project manager is leading a cross-departmental project that involves many stakeholders.During the project, the project manager observes that the stakeholders are diverse andhave different expectations about how the project should be handled. This leads to frequentconfusion and misunderstandings among the stakeholders.What should the project manager do to integrate the diverse stakeholder groups?

A. Advise the team members to focus on project work and avoid getting distracted by thestakeholders’ disagreements.
B. Hold separate meetings with the individual stakeholders and escalate their concerns tothe project sponsor.
C. Develop a joint quality policy for the project and seek a commitment by all of thedepartments.
D. Analyze the probability and impact of the risks linked with the situation and implementthe proper response plan.

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Question # 336

A large multi-national company works on a project in an emerging-economy country. Allbusiness matters are conducted in local currency. During the course of the project,the budget becomes the primary concern due to currency instability in the country.What should the project manager do next?

A. Evaluate the situation with the team
B. Escalate the risk to the project sponsor
C. Use the project's contingency reserve
D. Ask for additional budget from the client

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Question # 337

A team is preparing the closing phase and building a plan for the next phase. One of the project sponsors is complaining that the last phase had some quality deliverable issues. However, the quality acceptance document was signed.What should the project manager do?

A. Reopen the quality acceptance documentation to add the sponsor's complaints.
B. Schedule a quality review meeting and include the sponsor's complaints.
C. Review best practices and lessons learned and apply them to the project plan.
D. Postpone the next project phase until the impact of the quality issues is assessed.

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Question # 338

A project stakeholder complained that they did not receive an important delivery that wasstated in the schedule. The team member responsible for this deliverable explained thatthey sent an email to the stakeholder, advising them that the deliverable would not bedelivered on time.What should the project manager have done to avoid this situation?

A. Ensured that the team member did not communicate directly with the projectstakeholder.
B. Confirmed that the stakeholder was made aware of the delivery delay.
C. Told the team member to send the unfinished deliverable to the stakeholder and finalizeit later.
D. Communicated with the stakeholder directly regarding the delivery delay.

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Question # 339

In an agile environment, a project is running iteration four out of six. A team member leavesthe company with no replacement.What should the project manager do?Update the issue log and refer to the resource management plan to address thesituation.Ask the team for extra work to fulfill the project commitment.Reduce the scope of the project and inform stakeholders.

A. Ask the sponsor for an experienced team member in the company to help the projectteam.

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Question # 340

A customer reviewed the plan for a project with high uncertainty. The customer expressedconcerned about the work requiring SO many iterations with a risk of not reaching themandatory delivery date.Which approach should the project manager use in this situation?

A. Hybrid approach
B. Predictive approach
C. Kanban approach
D. Agile approach

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