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Frequently Asked Questions

Microsoft PL-200 Sample Question Answers

Question # 1

You are using Power BI to build a dashboard for a company. You must make the dashboard available to a specific set of users, including employees and five external users. The number of employees that require access to the dashboard varies, but usually less than 100. Employees and external users must not be permitted to share the dashboard with other users. You need to share the dashboard with the employees and external users. Which three actions should you perform? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.

A. Create a dynamic distribution list. Add all users to the distribution group and use the list to share the dashboard. 
B. Sign into the Power BI service. Open the dashboard and select Share. 
C. Enter the individual email address of internal and external users. 
D. Sign into Power BI Desktop. Open the dashboard and select Share. 
E. Clear the Allow recipients to share your dashboard (or report) option. 
F. Create a distribution group. Add all users to the distribution group and use the list to share the dashboard. 

Question # 2

You are developing a canvas app. You need to apply business rules to the app without writing code. Which three actions can you use? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.

A. Validate data and show error messages. 
B. Set field requirement levels. 
C. Set field values. 
D. Show or hide fields 

Question # 3

You create a canvas app for a sales team. The app has an embedded Power BI tile that shows year-to-date sales. Sales users do not have access to the data source that the tile uses.Sales team users must be able to see data in the Power BI tile. You must minimize the level of permissions that you grant and minimize administrative overhead.You need to share another Power BI component to make the data visible.What should you share?

A. The Power Bl dataset the tile uses as a data source. 
B. The Power Bl workspace that includes the tile. 
C. The Power Bl dashboard that includes the tile. 

Question # 4

You are a Dynamics 365 Customer Service system administrator. Your organization does not permit the use of custom code for solutions. You need to create a view that can be viewed by all users in an organization.Where should you create the view?

A. Microsoft Excel template 
B. Entities component of a solution 
C. Microsoft Virtual Studio 
D. Templates area 

Question # 5

You use Power Bl Desktop to configure Power Bl reports and dashboards. You need to create a canvas app that displays account information and include the app in a Power Bl report.Which three actions should you perform? Each correct answer presents part of the solution.NOTE Each correct selection is worth one point.

A. Publish the report to the Power Bl service. 
B. Connect to Common Data Service from Power Bl Desktop. 
C. Connect Common Data Service from Power Bl Desktop. Selected required fields from the Accounts table. 
D. From the Power Apps Insert menu, add a Power Bl 
E. From the Power Bl Desktop menu, insert a Power Apps visual and include the required fields in the Power Apps data. 

Question # 6

You have a form that displays a custom field from an entity. A customer wants to restrict users from filtering on the custom field. You need to prevent users from filtering the field in Advanced Find.What should you modify?

A. Fields in the Edit Filter Criteria option of the Quick Find view 
B. the Field Security field on the Field Properties form 
C. a searchable field on the Field Properties form 
D. Fields in the Add Find Columns option of the Quick Find view 

Question # 7

A company uses three apps to complete several business processes. You need to identify solutions to help the company perform regression testing when the apps are updated.Which two tools should you use? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.

A. Power Automate automated flow 
B. Windows recorder (V1) 
C. Power Automate desktop flow 
D. Windows Steps Recorder 

Question # 8

A company uses Microsoft Teams. You plan to create a Power Apps app for Microsoft Teams. You need to determine the environment that will used by the app.Which environment will the app use?

A. An existing Dataverse environment that you select. 
B. An existing Dataverse for Teams environment that you select. 
C. A Dataverse environment that is automatically created for the team. 
D. A Dataverse for Teams environment that is automatically created for the team. 

Question # 9

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result,these questions will not appear in the review screen. You are a Dynamics 365 Sales administrator for a software company. The sales team wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage. The company does not have any Office 365 application integrations enabled.You need to recommend a storage solution that keeps storage costs low. Solution: Enable OneDrive for Business.Does this meet the goal?

A. Yes 
B. No 

Question # 10

On a Contact record, a user creates a Note record that contains the word running. One week later, the user reports that they cannot find the Contact record associated with the Note record. You need to find the Note record. Solution: Use Quick Find search on the Notes list to search for the word run.Does the solution meet the goal?

A. Yes 
B. No 

Question # 11

You manage the Dynamics 365 Customer Service environment for an organization. Microsoft SharePoint will not be deployed in the environment for a year. You need to integrate Microsoft Office 365 solutions with the Dynamics 365 instance to help the sales team with internal collaboration efforts. Which three solutions can you currently implement? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

A. Microsoft OneDrive for Business 
B. Microsoft Yammer 
C. Microsoft OneNote 
D. Microsoft Skype for Business 
E. Microsoft Exchange Online 

Question # 12

You are creating a business rule to implement new business logic. You must apply the business logic to a canvas app that has a single screen named Screen1.You need to configure the scope for the business rule.Which scope should you use?

A. All Forms 
B. Entity 
C. Screen1 
D. Global 

Question # 13

You have a canvas app that allows users to view, select and purchase products. The app uses a Gallery control to display products and checkboxes that allow users to select products.When users select items from the product catalog, they move to a different screen to complete a purchase. Users must be able to clear all product selections when they click the button.You need to configure the button.What should you do?

A. Use the Reset (Control) formula and pass the gallery control as a parameter to the Reset formula. 
B. Use the Reload(control) formula and pass the gallery control as parameter to the Reload formula. 
C. Use the ForAall( ) function to iterate through each item of the Gallery and clear user selections. 
D. Set the OnCheck value to populate a collection and the OnUncheck value to remove the item from the collection. Clear the collection when the user selects the button. 

Question # 14

Your organization does not permit the use of custom code for solutions. You need to create a view that can be viewed by all users in an organization.Where should you create the view?

A. List view of the entity 
B. Microsoft Visual Studio 
C. Templates area 
D. Maker portal 

Question # 15

You create a Power Apps portal to provide training and documentation for students. Students create a profile on the portal and then select and pay for courses. You plan to add free courses to the training portfolio. Free courses must be automatically available to all students when they sign in. You need to assign default permissions to students.What should you do?

A. Create an entity for managing free courses. Create a Students web role and set the Authenticated Users role option to true. Create appropriate entity permissions to access the free course entity records and assign the entity permissions to the web role. 
B. Create an entity for managing free courses. Create entity permission records to provide access to entity records for free courses and assign the entity permissions to users whenthey register on the portal for the first time.
C. Create a Students web role and set the Authenticated Users Role option to true. Assign the web role to each registered user. 

Question # 16

A customer tracks events by using a custom entity. The custom entity includes a custom field for the venue of the events. The customer must be able to display the events by venue in a calendar. You need to ensure that all events display by venue in the calendar.To which component should you add a control?

A. Form 
B. view 
C. Field 
D. Chart 

Question # 17

You create a report by using Power BI Desktop and a Power BI dataset that is connected to Azure SQL Database. Multiple groups of employees will use the report. You need to ensure that each group of employees can see only data that pertains to their group.What should you do?

A. Create and assign file security profiles. 
B. Create and assign Common Data Service security roles.
C. Create and assign roles by using row-level security. 

Question # 18

You manage Dynamics 365 for a company. You must prevent users from launching and using Power Automate. You need to hide the Flows button on the user interface.Which configuration setting should you change?

A. the Customizations section of System Settings 
B. the Site Map 
C. the Buttons tab of Flow 
D. the Entity component of the default solution 

Question # 19

You are a Dynamics 365 Sales administrator for a software company. The sales team wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage. The company does not have any Office 365 application integrations enabled. You need to recommend a storage solution that keeps storage costs low. Solution: Enable OneNote integration. Does the solution meet the goal?

A. Yes 
B. No 

Question # 20

You are designing a Power Virtual Agents chatbot. You observe that the environment you plan to use does not appear as an option in the Power Virtual Agents user interface.You need to ensure that you can create the chatbot in the environment that you want to use.What should you do?

A. Create an environment in a supported region. 
B. Convert the environment to a sandbox environment. 
C. Change the region for the environment. 

Question # 21

A company is developing several Power Virtual Agents chatbots. The company manufactures more than 1,000 different products. The chatbots must prompt users to enter or select a product.You need to store the model information so that it can be reused across all chatbots.Where should you store the model data?

A. Global variables 
B. Custom entities 
C. Topics 
D. Multiple choice options 

Question # 22

You are a Dynamics 365 Sales administrator for a software company. The sales team wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage. The company does not have any Office 365 application integrations enabled. You need to recommend a storage solution that keeps storage costs low. Solution: Enable Outlook integrationDoes the solution meet the goal?

A. Yes 
B. No 

Question # 23

You create a parent entity and a child entity. The parent entity has a 1:N relationship with the child entity. You need to ensure that when the owner changes on the parent record that all childrecords are assigned to the new owner. You need to configure the relationship behavior type.What should you use?

A. Parental 
B. Referential, Restrict Delete 
C. Referential 
D. Restrict 

Question # 24

You configure and test a user interface (Ul) flow. You plan to run the flow as a scheduled flow. The Ul flow must run on a Windows 10 device. As part of process automation, the Ul flowmust sign into the Windows 10 device with the credentials for a user account named User1. You need to ensure that the flow runs during non-peak hours and requires no physical userintervention.What should you do?

A. Ensure that all user sessions are signed out except for locked user sessions. 
B. Ensure that the User1 account has an active user session on the device. 
C. Ensure that all user sessions are signed out. 
D. Ensure that there are no active user sessions on the device. 

Question # 25

You are a Dynamics 365 Sales administrator for a software company. The sales team wants to attach a large number of supporting documents to customer records, but management does not want to incur the cost of additional storage. The company does not have any Office 365 application integrations enabled. You need to recommend a storage solution that keeps storage costs low. Solution: Enable server-based SharePoint integration.Does the solution meet the goal?

A. Yes 
B. No 

Question # 26

You are a Dynamics Sales administrator for a car dealership. The dealership uses only outof-the-box functionality. When a new car is sold, the salesperson uses a Word template to generate aletter from the quote to thank the customer. You need to determine if you can revise the template.Which Word template change can you make?

A. Add the Discount field conditionally. 
B. Format the table to have alternating color rows. 
C. Format the Created On field to a long date format. 
D. Add the address of the customer. D18912E1457D5D1DDCBD40AB3BF70D5D 

Question # 27

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using the following sign in name: Elisabeth.Rice@contoso.com. After marriage, Elisabeth changes her legal name to Elisabeth Mueller. You need to update the sign in name for the user without losing any application history. Solution: Ask the Microsoft 365 administrator to sign in to the admin portal and change the username. Does the solution meet the goal?

A. Yes 
B. No 

Question # 28

A company uses Common Data Service to manage prospects. The company has abusiness process flow named BPFA that is associated with the Prospect entity tostreamline the prospect management process.You add a field named Category to the Prospect entity. You create additional businessprocess flows. You apply the business process flows to Prospect records based on theselected category. Users can switch to any other newly configured business process flowsbut must not use BPFA.You need to configure the solution.What are two possible ways to achieve this goal? Each correct answer presents acomplete solution.NOTE Each correct selection is worth one point.

A. Remove all of the privileges for BPFA. 
B. Deactivate BPFA. 
C. Use a business rule to prevent users from switching to BPFA. 
D. Change the display order of the business process flows to move BPFA to the bottom ofthe list. 

Question # 29

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using the following sign in name: Elisabeth.Rice@contoso.com. After marriage, Elisabeth changes her legal name to Elisabeth Mueller. You need to update the sign in name for the user without losing any application history.Solution: Change Elizabeth’s username in the user record for the app. Does the solution meet the goal?

A. Yes 
B. No 

Question # 30

You are creating a new business process flow to qualify leads. You create an action. The action is not available inside the Action Step. You need to make the action available to the Action Step.Which two steps must you perform? Each correct answer presents part of the solution.NOTE Each correct selection is worth one point.

A. Activate the action. 
B. Select Run as an on-demand process 
C. Add at least one step to the action. 
D. Ensure that the entity for the action matches the corresponding entity for the business process flow stage. 

Question # 31

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are creating Power Virtual Agents chatbot that captures demographic information about customers. The chatbot must determine the group a customer belongs to based on their age. The age groups are: 0 - 17 18 - 25 26 - 35 36 - 55 55 - 100 You need to configure the chatbot to ask a question that can be used to determine the correct age group. Solution: Use Date and time for Identify in the question and then add branches that use conditional logic to determine the age group. Does this meet the goal?

A. Yes 
B. No 

Question # 32

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are creating Power Virtual Agents chatbot that captures demographic information about customers. The chatbot must determine the group a customer belongs to based on their age. The age groups are: 0 - 17 18 - 25 26 - 35 36 - 55 55 - 100 You need to configure the chatbot to ask a question that can be used to determine the correct age group. Solution: Use age for Identify in the question and then add branches for each group that use conditional logic. Does this meet the goal? 

A. Yes 
B. No 

Question # 33

You are a Dynamics 365 Customer Service developer. A salesperson creates a chart.You need to ensure that the chart is available to all users on the team.What should you do?

A. Share the chart with the team. 
B. Assign the chart to each person on the team. 
C. Export the user chart to Power Bl. Import the chart as a Power BE visualization. 
D. Export the user chart for import as a user chart. 

Question # 34

The sales manager receives a list of leads from a partner company monthly. The field names that are provided do not match the fields in Dynamics 365. A data map does not exist.You need to import the leads without changing the data from the partner company.What should you do?

A. Create a data map in Data Management. 
B. Add a template for Import Data. 
C. Use Import Field Translations. 
D. Create a data map on the first import by using the Import Data wizard. 

Question # 35

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are creating Power Virtual Agents chatbot that captures demographic information about customers. The chatbot must determine the group a customer belongs to based on their age. The age groups are: 0 - 17 18 - 25 26 - 35 36 - 55 55 - 100 You need to configure the chatbot to ask a question that can be used to determine the correct age group. Solution: Create a custom Age group entity and synonyms for each individual age in the corresponding item. Use Age group for Identify in the question. Does this meet the goal?

A. Yes 
B. No 

Question # 36

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You are creating Power Virtual Agents chatbot that captures demographic information about customers. The chatbot must determine the group a customer belongs to based on their age. The age groups are: 0 - 17 18 - 25 26 - 35 36 - 55 55 - 100 You need to configure the chatbot to ask a question that can be used to determine the correct age group. Solution: Use multiple choice for Identify in the question and create options that represent of the age groups. Does this meet the goal?

A. Yes 
B. No 

Question # 37

You must create a new entity to support a new feature for an app. Entity data will be transactional and will be associated with business units. You need to configure entity ownership.Which entity ownership type should you use?

A. user or team owned 
B. organization-owned 
C. none 
D. business-owned 

Question # 38

A user has access to an existing Common Data Service database. You need to ensure that the user can create canvas apps that consume data from Common Data Service. You must not grant permissions that are not required.Which out-of-the-box security role should you assign to the user?

A. Environment Admin 
B. System Customizer 
C. Common Data Service User 
D. Environment Maker 

Question # 39

On a Contact record, a user creates a Note record that contains the word running. One week later, the user reports that they cannot find the Contact record associated with the Note record.You need to find the Note record. Solution: Use Categorized Search to search for the word run.Does the solution meet the goal?

A. Yes 
B. No 

Question # 40

A company has a custom website. You need to embed a Power Virtual Agents chatbot into the website.What should you use?

A. Webpage URL 
B. Form ID 
C. Bot ID 
D. IFrame 

Question # 41

You are a Dynamics 365 administrator for a veterinarian clinic. On the client appointment form, there is a dropdown field for clients to select their type of pet If a client selects the option Other, the veterinarian wants a text field to appear so that additional details can be added.You need to create a dynamically visible field.What should you configure?

A. filed visibility on the form 
B. business process flow 
C. workflow 
D. business rule 

Question # 42

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using the following sign in name: Elisabeth.Rice@contoso.com. After marriage, Elisabeth changes her legal name to Elisabeth Mueller. You need to update the sign in name for the user without losing any application history. Solution: From Dynamics 365 Settings, select Email Configuration. In the active mailbox for the user, update the name. Does the solution meet the goal? 

A. Yes 
B. No 

Question # 43

You are creating a canvas app. A user will click a button on each screen of a Power Apps app to proceed to the next screen. You need to implement an action that selects the next screen that the user sees.Which event should you handle?

A. OnLoad 
B. OnCheck 
C. ScreenTransition 
D. OnSelect

Question # 44

You are a Dynamics 365 Customer Service system administrator. You create an app for the sales team. Members of the sales team cannot access the app.You need to ensure that sales team members can access the app.Where should you configure app permissions?

A. Security Roles 
B. Manage Roles 
C. Dynamics administration center 
D. Dynamics 365 home

Question # 45

You plan to implement Microsoft Dataverse. You must track changes for two columns in the Account table. You must maintain a historical log of changes for the two columns and track only what is necessary. You configure the appropriate organization settings. You need to configure the system to track changes for the two columns.Which two actions should you perform? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.

A. Enable auditing for the Account table. 
B. Enable auditing for the two specific columns. 
C. Enable change tracking for the Account table. 
D. Enable change tracking for the two specific columns. 

Question # 46

On a Contact record, a user creates a Note record that contains the word running. One week later, the user reports that they cannot find the Contact record associated with the Note record.You need to find the Note record. Solution: Use Relevance Search to search for the word run.Does the solution meet the goal?

A. Yes 
B. No 

Question # 47

A car dealership has a Dynamics 365 Sales environment for its sales company and another environment for its leasing company. Users in one environment must not be able to see the other environment. You need to grant salespeople access to the sales company environment. What should you do?

A. Add salespeople to a security role. 
B. Set privileges. 
C. Add salespeople to an Office 365 security group.
D. Set app security 

Question # 48

You use Power BI Desktop to configure Power BI reports. You need to create a canvas app that displays user account information and include the app in a Power BI report.Which three actions should you perform? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.

A. From the Power Apps Insert menu, add a Power BI tile 
B. From the Power BI Desktop menu, insert a Power Apps visual and include the required fields in the Power Apps data 
C. Publish the report to the Power BI service 
D. Connect to Common Data Service from Power BI Desktop 

Question # 49

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using the following sign in name: Elisabeth.Rice@contoso.com. After marriage, Elisabeth changes her legal name to Elisabeth Mueller. You need to update the sign in name for the user without losing any application history.Solution: Delete the user account in the Power Platform admin portal and recreate the account by using the new name.Does the solution meet the goal?

A. Yes 
B. No 

Question # 50

You are creating a Power Virtual Agents chatbot that uses multiple topics. Each user interaction can reference more than one topic.You need to be able to capture a value in an initial topic and use it in subsequent topics.Which type of variable should you create?

A. Bot 
B. Topic 
C. Context 

Question # 51

You create and publish a Power Bl report that contains an embedded canvas app. The report will be used by multiple people. The canvas app has an issue that must be corrected. You update the canvas app. You need to ensure that the updated canvas app is available in the published Power Bl report.What should you do?

A. Publish the Power Bl report from Power Bl Desktop. 
B. Manually refresh the data source on the published Power Bl report. 
C. Publish the Power Bl report from Power Bl Desktop and reshare to any users. 
D. Publish the canvas app. 

Question # 52

You plan to create user interface (Ul) flows to automate several web-based business processes that you currently perform manually. You need to ensure that users can create and run web Ul flows.Which three components must you install and configure on user's devices? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.

A. Ul Flows application 
B. Selenium IDE 
C. Latest version of Microsoft Edge 
D. On-premises data gateway 
E. Latest version of Mozilla Firefox 

Question # 53

You are designing a Power Virtual Agents chatbot. The chatbot must be able to maintain customer information if the conversation topic changes during a dialog. You need to configure variables to store customer name and email address.Which type of variable should you create?

A. session 
B. topic 
C. bot 
D. slot 

Question # 54

You need to create the FAQ solution contentWhat should you do first?

A. Al Builder 
B. Suggest topics 
C. Automate 
D. Trigger phrases 

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