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iSQI CTAL-TM_Syll2012 Sample Question Answers

Question # 1

People Skills – Team CompositionAssume you are managing the system testing execution phase of a project.The system test execution period for that project is scheduled for eighteen weeks and therelease date is scheduled at the end of system testing.During the sixth week of system test execution, at the staff meeting, the project managerinforms you that the project deadlines are changed and the release date that is only threeweeks ahead.This new release will not allow the completion of the system tests. Suppose also that youhave followed a risk-driven test approach for this project.Which of the following statements represents the worst way to lead your test team in thenext three weeks?Number of correct responses: 1K2 1 credit

A. Neglect your management activities and work side-by-side with your test team executing tests 
B. Considering the executed tests, you should reduce the test coverage back on the risk analysis and adjust downward the priority of the associated risk items 

Question # 2

You are using this skills assessment spreadsheet in order to define a training development plan for your test team. Your objective is to fill the skill gaps by having at least a team member rated as an expert for each skill identified for the “technical expertise” and “testing skills” sections, and with the ability to train the other team members. Considering the budget constraints you can send only one person to a training course.  Based only on the given information, which of the following answers would you expect to be the best option to achieve your objective? Number of correct responses: 1

A. Send Robert to a performance testing training course  
B. Send Alex to a performance testing training course  

Question # 3

People Skills – Team Composition Your test team consists of four members (Mary, Bob, Mark, Dave) with different interpersonal skills. The following skills assessment spreadsheet shows the characteristics of the team members with respect to a list of interpersonal-skills (for each characteristic only the member with the highest level of that characteristic is indicated and marked with ‘X’): On the next project a member of your test team will have to perform some routine tasks requiring collaboration with other teams. Who in your test team would you expect to be most suitable at doing these tasks? Number of correct responses: 1

A. Mary  
B. Bob  
C. Mark  

Question # 4

People Skills – Team CompositionAn agile development team decides to hire a tester who has always worked:- in independent test teams, reporting the problems found in a defect tracking system- in safety-critical projects, with a stronger focus on the quality of the product than on timeand budget.This agile team is focused on short-term goals to get the product released on time andwithin budget.Which of the following answers would you expect to be most likely true in this scenario?Number of correct responses: 1K2 1 credit

A. Agile teams like the presence of a tester in their teams and the tester will be able to adapt to the new context without any issue
B. The developers will immediately follow the guidelines described by the tester  
C. The tester can continue to report the problems found in a defect tracking system and be  more focused on the quality than on time and budget constraints
D. The tester’s mission could be to verify adherence to requirements, instead of reporting formally the problems in a defect tracking system 

Question # 5

People Skills – Team Composition Consider the following analysis of testing skills performed on four people: Alex, Robert, John and Mark (all the skills have been rated on an ascending scale: The higher the score, the better the skill)Which of these people, based on this analysis, would you expect to be most suitable to work specifically as test designer? Number of correct responses: 1 K4 3 credits

A. Alex  
A. Alex  

Question # 6

People Skills – Team Composition Which of the following would you expect to be most likely an example of a demotivating factor for testers? Number of correct responses: 2 K2 1 credit

A. The management asks the testers to be kept informed about the intensity, quality and results of testing
B. The testers’ recommendations to improve the system or its testability are adopted by the development team 
C. The same regressions tests are manually executed by the same testers, for every product release, without regression test tools 
D. The testers are assessed on whether and how often they detect important and critical failures 
E. Test quality is measured by counting the number of customer/user reported problems.  

Question # 7

People Skills – Team Composition Which of the following would you expect to be most likely an example of a motivating factor for testers? Number of correct responses: 1 K2 1 credit 

A. The resources allocated for the testing activities are not sufficient and don’t allow the testers to contribute to the quality of the product
B. The testers contribution to the quality of the software products developed from an organization is recognized with increased responsibilities 

Question # 8

Test Tools and AutomationIn your organization the following tools of the same vendor are currently in use: arequirements management tool, a test management tool and a bug tracking tool.You are the Test Manager.You are currently evaluating a test automation tool of the same vendor (to complete thevendor's tool suite) against an interesting open-source test automation tool under the GNUGPL (General Public License).There are no initial costs associated to that open-source tool.Which of the following statements associated to the selection of the open-source tool iscorrect in this scenario?Number of correct responses: 1K2 1 credit

A. The open-source tool can be modified but only if the community of developers of that tool gives you the formal permission to modify it 
B. There are no initial costs for the open-source tool but you should carefully consider the costs associated to the integration with the existing tools and also evaluate the recurring costs 

Question # 9

Test Tools and AutomationAfter a selection process you have selected a test management tool that is going beintroduced in your organization and used by your test team in a pilot project.You have already identified the member of your test team who will be the administrator ofthe tool, since he/she has a significant experience with the administration of testmanagement tools and so he/she is able to make effective and efficient up-front decisionsabout "how" the tool will be used. You have also developed a training plan for the othermembers of your test team.In collaboration with the administrator of the tool you have also devised standard ways ofmanaging, storing and maintaining the tool and its assets including backup/restoreprocedures.You have also analyzed standard formats supported by the tool (CSV, XLS, XML, etc.) toexport, import and archive all the information managed by the tool itself (requirements, testcase specifications, test plans etc.) for compliance with the most important testmanagement tools, in order to minimize the impacts of migrating this information to a newtool that could replace the existing one in the future.Which of the following phases in the lifecycle of the new tool has NOT been adequatelyconsidered in this description?Number of correct responses: 1 K2 1 credit

A. Acquisition  
B. Support and maintenance  
C. Evolution  

Question # 10

Test Tools and AutomationAssume you are managing a test automation project for a mission-critical system.Because vendor provided tools and open source solutions don't meet the needs of thisproject, you ask your test team to develop a custom automation framework.Which of the following management issues associated to the development of this customautomation framework is least likely to manage? Number of correct responses: 1 K2 1 credit

A. Proper testing for the custom automation framework must be performed  
B. The custom automation framework will require an adequate documentation  
C. The changes to the custom automation framework should be communicated to all external users of this tool under the GNU license 

Question # 11

Test Tools and AutomationAssume you are the Test Manager in charge of independent testing for avionicsapplications.You are in charge of testing for a project to implement three different CSCI (ComputerSoftware Configuration Item):- a BOOT-X CSCI that must be certified at level B of the DO-178B standard- a DIAG-X CSCI that must be certified at level C of the DO-178B standard- a DRIV-X CSCI that must be certified at level A of the DO-178B standardThese are three different software modules written in C language to run on a specifichardware platform.You have been asked to select a single code coverage tool to perform the mandatory codecoverage measurements, in order to meet the structural coverage criteria prescribed by theDO-178B standard. This tool must be qualified as a verification tool under DO-178B.Since there are significant budget constraints to purchase this tool, you are evaluating anopen-source tool that is able to provide different types of code coverage. This tool meetsperfectly your technical needs in terms of the programming language and the specifichardware platform (it supports also the specific C-compiler).The source code of the tool is available.Your team could easily customize the tool to meet the project needs. This tool is notqualified as a verification tool under the DO-178B.Which of the following are the three main concerns related to that open-source toolselection?Number of correct responses: 3K4 3 credits (2 credits out of 3 credits correct, 1 credit point)

A. Does the tool support all the types of code coverage required from the three levels A, B, C of the DO-178B standard? 
B. Does the tool have a good general usability?  
C. What are the costs to qualify the tool as a verification tool under the DO-178B?  
D. Is the installation procedure of the tool easy?  
E. Does the tool require a system with more than 4GB of RAM memory?  
F. Is the licensing scheme of the tool compatible with the confidentiality needs of the avionics company? 

Question # 12

Test Tools and AutomationAssume you are a Test Manager involved in system testing of a CRM application for a PayTV company. Currently the application is able to support a proper number of users assuringthe required responsiveness. Since the business is expected to grow, you have beenasked to evaluate the ability of the application to grow to support more users whilemaintaining the same responsiveness.Which of the following tools would you expect to be the most useful at performing thisevaluation?Number of correct responses: 1K2 1 credit 

A. Coverage tools  
B. Test management tools  
C. Static analysis tools  
D. Performance tools  

Question # 13

Improving the Testing ProcessWhich of the following statements about the TMMi test process improvement model is true?Number of correct responses: 1K2 1 credit

A. In TMMi all the process areas at lower levels must be 75% complete by achieving specific and generic goals in order to claim the higher level 
B. TMMi provides an approach for test process improvement such as the IDEAL (Initiating, Diagnosing, Establishing, Acting and Learning) model 
C. TMMi has a staged architecture for process improvement with seven maturity levels  
D. At TMMi level 1 testing is chaotic without a defined process, and it is often seen as the same as debugging 

Question # 14

Improving the Testing ProcessWhich of the following statements about the STEP test process improvement model istrue?Number of correct responses: 1K2 1 credit

A. In the STEP model, tests validate the requirements and use cases when they are developed 
B. The STEP model stresses defect detection and demonstration of capability, whereas the defect prevention is a secondary potential goal of testing 

Question # 15

Improving the Testing ProcessConsider the following statements describing the importance of improving the test process:I. Test process improvement is important because being focused only on the test process itcan provide recommendations to improve the test process itself, but it can’t indicate orsuggest improvement to areas of the development processII. Test process improvement is important because it is much more effective than softwareprocess improvement to improve the quality of a software systemIII. Test process improvement is important because several process improvement models(STEP, TPI Next, TMMi) have been developed over the yearsIV. Test process improvement is important because every organization, regardless of thecontext, should always achieve the maximum level of maturity of testing described in thetest improvement models such as TMMiWhich of the following answers is correct?Number of correct responses: 1K2 1 credit

A. I. and IV. are true; II. and III. are false  
B. I., II., III. and IV are false  

Question # 16

Defect ManagementWhich of the following information would you expect to be the most useful to perform adefect clustering analysis?Number of correct responses: 1K2 1 credit

A. The trend in the lag time from defect reporting to resolution  
B. The defect component information  

Question # 17

Defect Management During the system testing phase a tester from your test team observes a failure in the system under test and he/she decides to create an incident report. The incident report is currently in a “new” state, indicating it needs to be investigated. Which THREE of the following information items can’t yet be present in the incident report? Number of correct responses: 3 K3 2 credits (2 credits out of 3 credits correct, 1 credit point) 

A. The type of defect that caused the failure  
B. The actual and the expected result highlighting the failure  
C. The lifecycle phase in which the defect has been introduced  
D. What really caused the failure (actual cause)  

Question # 18

Defect ManagementAssume you are working on a defect management process to be used by a softwareorganization to track the current status of the defects reports for several projects.When a defect is found for investigation a defect report is created in “Opened” state that isthe unique initial state. The defect report status has also a unique finale state that is the“Closed” state.The following state transition diagram describes the states of this defect managementprocess: where only the initial (“Opened”) and final (“Closed”) states are indicated while theremaining states (V, W, X, Y, Z) have yet to be named.Which of the following assignments would you expect to best complete the defectmanagement process?Number of correct responses: 1K3 2 credits

A. V=Rejected , W=Corrected , X=Validated, Y=Re-Opened, Z=Assigned  
B. V=Assigned, W=Validated , X=Corrected, Y=Re-Opened, Z=Rejected  
C. V=Assigned, W=Corrected , X=Validated, Y=Re-Opened, Z=Rejected  

Question # 19

Defect ManagementConsider a defect report and assume that a part of its lifecycle includes the followingstates:New: Is the initial state Working: Means that the developers are addressing the defect in order to produce a fix forthe defectClarification: Means that the developers need more information from the tester to addressthe defect and produce a fix for the defect and the tester is working to provide thisinformation to the developersVerification: Means that a fix for the defect has been produced and the tester is running theadequate tests to verify whether the fix solves the defectClosed: is the final stateWhich of the following answers represents an invalid sequence of states that can’t lead thebug report to the “Closed” state?Number of correct responses: 1K2 1 credit

A. New, Working, Verification, Working, Clarification, Working, Verification, Closed  
B. New, Working, Clarification, Working, Verification, Closed  
C. New, Working, Verification, Working, Clarification, Working, Closed  

Question # 20

ReviewsYou are a Test Manager working for a software organization where reviews have neverbeen applied. After a meeting with your managers examining a business case for reviews,(including their costs, benefits, and potential issues), the management finally decides toadopt formal reviews for future projects.You have been given a budget that you have spent to provide training in the reviewprocess and to introduce the review process on a pilot project.On that pilot project the introduction of reviews has been very positive in terms of positiveinvolvement from all the participants. All the reviews applied to different documents havebeen very effective for their purposes (especially at revealing defects).Which of the following answers describes an important success factor for the introductionof formal reviews which is missing in this scenario?Number of correct responses: 1K4 3 credits

A. Management support  
B. Participant support  
C. Definition and use of metrics to measure the ROI (Return On Investment)  

Question # 21

The main objectives the senior management team wants to achieve are:- to reduce the costs associated with dynamic testing- to use reviews to ensure that the project is on course for success and following the plan- to use reviews as a well-documented and effective bug-removal activity following a formalprocess with well-defined roles- to determine the effectiveness of reviews in terms of phase containment- to improve phase containment effectivenessWhich of the following answers would you expect to describe the best way to achieve theseobjectives?Number of correct responses: 1K4 3 credits

A. You should plan for lightweight exit-phase reviews at the end of each development and testing phase, and plan for a process of gathering information from testing to perform an analysis aimed at identifying the larger cluster of defects
B. You should plan for formal exit-phase reviews at the end of each development and testing phase, and plan for a process of gathering information from testing to perform an analysis aimed at identifying the larger cluster of defects 
C. You should plan for formal exit-phase reviews at the end of each development phase and testing phase, and plan for a process of gathering information from testing to perform an analysis of the bugs found during testing to determine the people responsible for those bugs 
D. You should plan for formal exit-phase reviews at the end of each development and testing phase, and plan for a process of gathering information from testing to perform an analysis of the bugs found during testing to determine the phase in which they have been introduced

Question # 22

ReviewsWhich of the following factors could negatively influence a review?Number of correct responses: 1K2 1 credit

A. Include people with the adequate level of knowledge, both technical and procedural  
B. Include people who are detail-oriented and scrupulous at finding issues  
C. Include as many people as possible in order to have more viewpoints about possible problems on the item under review

Question # 23

During the follow-up phase the following conditions are checked: X1. The code has been completely reviewed X2. All the identified defects have been correctly fixed and the modified code has been Question No : 42 - (Topic 3) Question No : 43 - (Topic 3) iSQI CTAL-TM_Syll2012 : Braindumps Questions 3compiled successfully and run through all the static analyzers used by the project without warnings and errors X3. The modified code is available under the configuration management system with a new version number for the specified CI If these conditions are fulfilled then the review process terminates. Which of the following characteristics of a formal review is missing in this description? Number of correct responses: 1 K2 1 credit

A. Defined entry and exit criteria  
B. Checklists to be used by the reviewers  
C. Deliverables such as reports, evaluation sheets or other review summary sheets  
D. Metrics for reporting on the review effectiveness, efficiency, and progress  

Question # 24

ReviewsYou are the Test Manager of a project that adopts a V-model with four formal levels oftesting: unit, integration, system and acceptance testing.On this project reviews have been conducted for each development phase prior to testing,which is to say that reviews of requirements, functional specification, high-level design, lowlevel design and code have been performed prior to testing.Assume that no requirements defects have been reported after the release of the product.Which TWO of the following metrics do you need in order to evaluate the requirementsreviews in terms of phase containment effectiveness?Number of correct responses: 2K3 2 credits

A. Number of defects found during the requirements review 
B. Total number of defects attributable to requirements found during unit, integration, system and acceptance testing 
C. Total number of defects found during functional specification review, high-level design review, low-level design review, code review, unit testing, integration testing, system testing and acceptance testing 
D. Time to conduct the requirements review 
E. Total number of defects attributable to requirements, found during functional specification review, high-level design review, low-level design review, code review, unit testing, integration testing, system testing and acceptance testing

Question # 25

ReviewsConsider the following list of statements about audits and management reviews:I. Audits are usually more effective than management reviews at finding defectsII. Audits and management reviews have the same main goals, the only difference isrelated to the roles and level of formalityIII. A typical outcome of an audit includes observations and recommendations, correctiveactions and a pass/fail assessmentIV. An audit is not the appropriate mechanism to use at the code review in order to detectdefects prior to dynamic testingWhich of the following statements is true?Number of correct responses: 1K2 1 credit

A. I. and III. are true; II. and IV. are false;  
B. II. and III are true; I. and IV. are false;  
C. III. and IV. are true; I and II are false;  

Question # 26

Testing ProcessConsider an information system of a Pay-Tv company based on a SOA architecture.The integrated system currently consists of three core systems:- a CRM (Customer Relationship Management) system- a BRM (Billing and Revenue Management) system- a CAS (Conditional Access System) systemall of them communicating with SOA Middleware.You have been asked to manage the testing activities for the integration of two additionaloff-the-shelf systems from two different vendors: a SMS (Short Message Service) serverand an IVR (Interactive Voice Response) system.Assume that there is a high likelihood that the two off-the-shelf systems will be low-qualityand that you have a clear proof that the testing performed by the two vendors on their systems has been unsystematic and unprofessional. This obviously leads to higher quality risk for the overall integrated system. You are the Test Manager of this project. Your main goal is to plan for testing activities to mitigate this risk. Which of the following answers best describes the test activities (assuming it is possible to perform all of them) you should plan for? Number of correct responses: 1 K4 3 credits

A. You should plan for an informal and minimal acceptance test of the two off-the-shelf systems and then a single end-to-end test of the overall integrated system 
B. You should directly plan for a single end-to-end test focused on end-to-end tests of the overall integrated system without an acceptance test of the two off-the-shelf systems
C. You should plan for two levels: a system integration test and an end-to-end test of the overall integrated system 
D. You should plan for adequate re-testing of both the systems followed by a system integration test and an end-to-end test of the overall integrated system