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Frequently Asked Questions

HRCI PHR Sample Question Answers

Question # 1

Your organization is using the whole job ranking technique as part of its non-quantitative job evaluation. Which one of the following best describes the whole job ranking technique? 

A. Jobs are ranked from lowest to highest according to the importance that each job holds. 
B. Jobs are reviewed based on the entire performance of the organization in each category. 
C. Jobs are categorized into broad categories or levels. 
D. New jobs are categorized into an existing hierarchy of jobs within the organization. 

Question # 2

Which of the following clause protects the employee's job and compensation in the event of a reorganization, acquisition, or merger, for a specifed period of time? 

A. Termination clause 
B. Change of control 
C. Advice of counsel 
D. Disability or death 

Question # 3

As an HR Professional, you must be familiar with collective bargaining agreements and the process that rights are given, contracts, and union and management cooperation. With this in mind, what is a rights arbitration? 

A. It is a lawsuit between the collective management and the collective union. 
B. It is a formal hearing between the management and the union, to resolve grievances during the construction of a contract. 
C. It is a formal hearing between management and union members to resolve grievances during the administration of a contract. 
D. It is a not a lawsuit, but a resolution of laws and their impact on existing contracts. 

Question # 4

You are the HR Professional for your organization and you're completing a turnover analysis. You're considering that over the past year your organization has employed 1,238 employees and during that same period your organization has terminated 56 employees.  Based on this information what is your organization's turnover for the past year? 

A. 56 
B. Significantly lower than average 
C. 22 
D. Moderately low 

Question # 5

Your organization is aiming to reduce costs by stopping wastes in the production cycle. The company has created a plan that will reward employees 50 percent of the savings from the waste stoppage. What type of compensation plan is your organization offering to employees in this instance? 

A. This is an example of a team incentive 
B. This is an example of profit sharing 
C. This is an example of gainsharing 
D. This is an example of a short-term incentive 

Question # 6

An organization would like to hire a 15-year old for some duties in their business. Which one of the following rules would be breaking the requirements of the child labor provisions of the FLSA? 

A. Non-school hours only 
B. 4 hours per school day 
C. 8 hours in a non-school day 
D. 18 hours per school week 

Question # 7

You are the HR Professional for your organization and you have been asked to hire a project manager. The average market salary for the project management position, you have available is $87,500. Which one of the following salaries would be indicative of lagging the market? 

A. $79,000 
B. $101,000 
C. $87,500 
D. $88,000 

Question # 8

Mathematical forecasting is also known as quantitative forecasting. Which one of the following statements best describes mathematical forecasting techniques? 

A. The predictor of future performance is risk analysis of possible outcomes. 
B. The best predictor of future performance is statistical analysis of past performance results. 
C. The best predictor of future performance is structured reviews of current performance. 
D. The best predictor of future performance is past performance. 

Question # 9

Which of the following types of training evolution measures whether the training had a positive impact on the bottom line? 

A. Result 
B. Reaction 
C. Learning 
D. Behavior 

Question # 10

OSHA may inspect a workplace at any time. The purpose of these inspections is to maintain safety for all workers. OSHA has established five priorities for workplace inspections. Which one of the following statements is the correct order of most important OSHA priorities to least important OSHA priorities? 

A. Imminent danger, planned inspections in high-hazard industries, employee complaints, catastrophes and fatal accidents, follow-up inspections 
B. Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, employee complaints, and follow-up inspections 
C. Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, follow-up inspections, and employee complaints 
D. Imminent danger, catastrophes and fatal accidents, employee complaints, planned inspections in high-hazard industries, follow-up inspections 

Question # 11

What of the following statements defines total rewards? 

A. It is the total amount of pay a person earns per year. 
B. It is the compensation and the benefits a person earns. 
C. It is the amount of pay a person earns per hour. 
D. It is the compensation a person earns for their time. 

Question # 12

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. What is the zipper clause in regard to negotiations?

A. Items in a management-union contract can be "zipped" open and closed as often as necessary. 
B. Management is locked out of union meetings. 
C. Management and union representations are locked out of union employee meetings. 
D. Items in a management-union contract are "zipped" closed, once the agreement is signed by both parties. 

Question # 13

Which of the following requires employers to pay social security tax for employees and to withhold the tax amount from employee paychecks? 

A. Fair Labor Standards Act (FLSA) 
B. Occupational Safety and Health Administration (OSHA) 
C. Federal Insurance Contributions Act (FICA) 
D. Employee Retirement Income Security Act (ERISA) 

Question # 14

As a HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What did the Regents of the University of California versus Bakke lawsuit primarily accomplish? 

A. Universities could not use race as the reason to exclude an applicant to a college admissions program, but the university could use race as one of the reasons to include a person as an applicant to a college admissions program. 
B. Universities could not hire a person based solely on their race. 
C. Universities could not use race as a reason to not hirea person, but could use race as a reason to hire a person. 
D. Universities could not use race as a reason to include or to exclude a person from a college admissions program. 

Question # 15

Pauline is a HR Professional for her organization and she's meeting with the sales manager Jim. Jim wants to know if Randy, one of his sales people, is considered exempt or not because he's doing outside sales. Pauline tells Jim that there are just two qualifiers for Randy to be considered exempt in his role as an outside salesperson. The first is that Randy's primary duty must be making sales. What is the other consideration? 

A. Randy must earn all income from commission. 
B. Randy must not have a contract to complete sales. 
C. Randy must be customarily engaged away from the employer's place of business. 
D. Randy must earn more than $48,234 per year. 

Question # 16

As an HR Professional you must be familiar with the strategic business management of your organization. Henry Fayol identified five functions of business management which still apply to businesses today. Which one of the following answers correctly identifies the five functions of a manager? 

A. Prevoyance, to command, to execute, to close, and to control 
B. Prevoyance, to organize, to command, to coordinate, andto control 
C. To plan, to organize, to control, to propose, and to close 
D. Initiating, planning, executing, controlling, and closing 

Question # 17

There are four sections of the HR Impact Model. Which component of the model is considered to be the most client-oriented role? 

A. Programs and Processes 
B. Catalyst 
C. Consultation 
D. Policies and Procedures 

Question # 18

John's organization has collected several applications for an employment position within his organization. The data collected from these applications must be kept secure and private, especially in light of the Privacy Act of what year? 

A. 1964 
B. 1968 
C. 1974 
D. 2007 

Question # 19

As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional. Which one of the following acts usedthe terminology "work now, grieve later" to describe the urgency of performing work? 

A. Clayton Act 
B. National Labor Relations Act 
C. Railway Labor Act 
D. National Industrial Recovery Act 

Question # 20

If a union wants to organize, it typically moves through five steps to the organizing process.Which one of the following is not one of the five stages of unionization of work force? 

A. The financing 
B. The campaign 
C. Obtaining recognition 
D. The election 

Question # 21

You are the HR Professional within your organization, and you're working with the management to address the organizational culture. You explain to the management the four dimensions of organizational culture - as addressed by Deal and Kennedy. Which one of the following is not one of the four dimensions of organizational culture? 

A. Heroes 
B. Joy 
C. Values 
D. Rites and Rituals 

Question # 22

Sexual harassment is a form of sex discrimination and it is illegal in the US based on what law? 

A. Title VII of the Civil Rights Act of 1964 
B. ADA and Rehabilitation Act of 2008 
C. ADEA of 1967 
D. Fair Labor Standards Act of 1958 

Question # 23

Jan is the HR Professional for your organization. An employee within the organization has filed a charge with the EEOC that discrimination has been done by your organization against her. The EEOC has investigated the case and has found that there is no reasonable cause against your company. The person filing the charge, however, still believes that discrimination has occurred. How long does this person have, to file a lawsu against your company?

A. Once the EEOC has found that there is no reasonable cause, the complainant cannot file a lawsuit to sue. 
B. Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 30 days of the EEOC's findings. 
C. Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 90 days of the EEOC's findings. 
D. Once the EEOC has found that there is no reasonable cause, the complainant can still file a lawsuit within 180 days of the EEOC's findings. 

Question # 24

Which of the following are the benefits of gainsharing programs? Each correct answer represents a complete solution. Choose three. 

A. Aligns employees to organization goals 
B. Employees are paid on the basis of group performance rather than individual performance 
C. Enhances employees focus and awareness 
D. Helps organization to achieve improvement in key performance measures 

Question # 25

You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario? 

A. Nominal group technique 
B. Ratio analysis 
C. Brainstorming 
D. Delphi Technique 

Question # 26

OSHA has identified six standards that apply to almost all general industry employers. All of the following are standards as defined by OSHA that apply to employers except for which one? 

A. Emergency action plan standard 
B. Equity pay standard 
C. Exit routes standard 
D. Fire safety standard

Question # 27

All organizations need prevoyance, or planning, as a part of a manager's duty. As an HR Professional what is the primary purpose of planning? 

A. Directs the project team and staff to accomplish the project scope 
B. Establishes groundwork for the managers to achieve the goals of the organization 
C. Communicates the direction of the organization 
D. Establishes groundwork for the managers to achieve their goals 

Question # 28

An organization would like to bid on a project, but they don't have enough employees available to complete the work. The organization approaches a competitor with the opportunity to partner on the project to win the work. What type of risk response is used in this instance? 

A. Sharing 
B. Mitigation 
C. Enhancing 
D. Transference 

Question # 29

What is the compa-ratio for an employee that earns $75,000 per year, but the midpoint forthe role is $85,000 per year? 

A. $10,000 difference 
B. 1:88 
C. 113 percent 
D. 88 percent 

Question # 30

Kelly's organization has posted a new job opening for their organization. This job opening is for a woman to be the restroom attended, for all women's restrooms and locker rooms, in their organization. Kelly believes, however, that the requirement for the applicant to be a female is a violation of the Title VII of the Civil Rights Act of 1964. Which one of the following is the best answer for this scenario?

A. This is an example of an exception by bonafide occupational qualification to the Title VII of the Civil Rights Act of 1964 
B. This is an example of a violation of the Title VII of the Civil Rights Act of 1964 
C. The sex of applicants is excluded from the Title VII of the Civil Rights Act of 1964 
D. This is not a violation of the Title VII of the Civil Rights Act of 1964 because there is an equal paying and titled job for the men's restroom and locker rooms in the company 

Question # 31

Which one of the following is the best example of a disparate treatment of discrimination? 

A. All project team members are asked to take turns keeping meeting minutes in a rotation. 
B. The meeting minutes will be kept by both men and women in a rotation. 
C. The meeting minutes will be kept by female members of the project team because they have neater handwriting. 
D. All junior project team members are required to take turns keeping meeting minutes in a rotation. 

Question # 32

You are leading a brief presentation for your company about the ERISA program your company participates in. What is ERISA used for? 

A. It protects the interests of those who participate in employee benefit plans 
B. It protects the workers of employee compensation plans 
C. It protects private organizations that have profit sharing plans for employee compensation 
D. It allows private organizations to create investments for workers in profit-sharing plans 

Question # 33

You have just hired a job candidate for a position in your company. You are now required by the Immigration and Control Act of 1986, to complete an employment eligibility form toverify the new employee's eligibility to work in the United States. Within how many days must you complete this form? 

A. 3 days 
B. 30 days 
C. 7 days 
D. 10 days