How to pass Salesforce Salesforce-Slack-Administrator exam with the help of dumps?

Question # 1

Your organization's Head of Customer Service is looking for ways to better support internal collaboration between service agents when working through high-priority customer tickets. There is a dedicated Customer Service workspace and service agents frequently need to schedule meetings to troubleshoot tickets internally in real-time. This increases the time to ticket resolution. As a Workspace Admin, what recommendation should you provide to the Head of Customer Service to help service agents collaborate more efficiently in Slack ad reduce meetings? (Select the best answer.)

A. Enable service agents to create a new channel for each high-priority customer ticket and us emoji reactions to expedite responses.
B. Encourage service agents to use Huddles when troubleshooting high-priority customer tickets
C. Enable service agents to post Clips in team channels to provide troubleshooting demos for high-priority customer tickets.
D. Advise service agents to ask for help in their team channel and troubleshoot high-priority customer tickets in thread.

Show Answer

Question # 2

GoodAdvertisements Inc works with several companies to support global advertising campaigns and are on a paid plan. They are preparing for a campaign launch that requires input from multiple companies. GoodAdvertisements Inc wants the ability to coordinate effectively with the companies before and during their respective launch in a private channel, but it is not clear whether the companies use paid Slack plans. The Admins at the company want to take security precautions before inviting any outside individuals into their Slack workspace. What is the best way for the Admins to have the individuals from the outside companies join the Slack workspace and ensure the process scales for future launches with other companies?

A. Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Single-Channel Guests. Set expiry dates for the Single-Channel Guests.
B. Require that invitations get approval via a #guest-invitation-approval channel so Admins can action the requests and inform project leaders to invite individuals from outside companies as Multi-Channel Guests. Set expiry dates for the Multi-Channel Guests.
C. Have the Admins individually send out Single-Channel Guest invitations.
D. Ask the outside companies to upgrade to the paid plan. Then, share the launch channel externally to the companies, and set a reminder to unshare the channel when the launch is complete.

Show Answer

Question # 3

Your company just moved to Slack Enterprise Grid after years of using Slack inconsistently across departments. As the new Org Admin, it is up to you to decide on a strategy to move everyone onto Slack. Currently: • The marketing team has one workspace with hundreds of channels, hundreds of thousands of messages and custom emoji in their workspace. • The sales team has two workspaces, "The Greatest Sales Team" and "More Deals More Money, each with a few dozen channels and thousands of messages. What is the best approach for streamlining your Enterprise Grid Design while still meeting the needs of your organization? (Select the best answer.)

A. Move all the data out of the two sales workspaces and into the marketing workspace. Rename the marketing workspace to "Marketing and Sales." Archive the two sales workspaces.
B. Delete the two sales workspaces and create a new workspace called "Kales* since you can't change core workspace details such as the URL. Leave the marketing workspace as-is.
C. Consolidate "More Deals More Money and "The Greatest Sales Team, and then rename the workspace as "Sales." Then, update the URL to align with your o rename the organization's branding. Leave the marketing workspace as-is.
D. Export all the existing workspace data from all workspaces and then import it into your new Enterprise Grid Org as a single consolidated workspace

Show Answer

Question # 4

Which Slack plans(s) support the Legal Holds feature?

A. Business+ and Enterprise Grid
B. Free, Pro, Business+ and Enterprise Grid
C. Enterprise Grid only
D. Pro, Business+ and Enterprise Grid

Show Answer

Question # 5

Large Inc. is a consumer goods company that uses the Slack Enterprise Grid org. Large Inc.'s Human Resources (HR) Director is looking to streamline how HR disseminates policy information and handles sensitive hiring manager questions related to recruiting and hiring. HR has its own designated workspace. How should you advise the HR Director use Slack for this use case? (Select the best answer.)

A. Create an org wide public channel for recruiting and hiring, and add all hiring managers in the organization.
B. Create an org wide private channel for recruiting and hiring, and add all hiring managers in the organization.
C. Create a private channel in the HR workspace, and add all hiring managers in the organization
D. Create a public channel in the HR workspace, and add all hiring managers in the organization.

Show Answer

Question # 6

You re an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees. It has been a few days since you activated EMM, and you start receiving reports that users are being signed out of Slack unexpectedly. What is the most likely cause of the sign out?

A. The users need to update their device operating systems.
B. The members did not set up EMM within the 72 hour window.
C. EMM requires users to sign in every 72 hours to ensure compliance
D. When activating EMM, you did not enable Keep users signed in

Show Answer

Question # 7

Your organization is busy with quarterly account and financial planning. There are many conversations happening in Slack across all departments in various channels. In which situation is it best for an existing public channel to be converted to a private channel?

A. A project team is discussing a lot of unexpected challenges that have occurred this quarter. This has resulted in some difficult comments and conversations in the project channel.
B. A new channel has been created for quarterly planning for a new account. Some participants are not accustomed to discussions being public and would prefer the project channel to be private so that others can’t read the conversations.
C. A team member has created a channel for an end of quarter event at their office location. The Information is not necessary for people who are located in other offices.
D. The finance team and select executives have been discussing quarterly planning in a public channel. The conversation had evolved to require discussion around quarterly earnings results that are not yet available for employees nor the public.

Show Answer

Question # 8

You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action. What guidance would you include in your communication? (Select the best answer.)

A. End users will be immediately signed out of Slack on any unmanaged mobile devices.
B. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within one week.
C. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 72 hours.
D. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 24 hours.

Show Answer

Question # 9

Your company is on the Slack Business+ plan and is interested in setting up SCIM provisioning in their identity provider (IdP) to more efficiently manage their Slack user base. Which two benefits would the company gain from using SCIM provisioning? (Select the TWO best answers.)

A. They can deactivate users automatically from their Idp
B. Users only need to remember one set of credentials for all the applications they use.
C. They can sync custom profile fields to obtain more useful analytics about emplorees Slack usage.
D. They do not have to pre-provision any users, employees will automatically create an account when they attempt to log in for the first time.
E. They can pre-provision Multi-Channel and Single-Channel Guests to their workspace

Show Answer

Question # 10

You're an Org Admin at a security-conscious financial services company. You're rolling out Enterprise Mobility Management (EMM) across the organization. At the last minute, leadership asked if it is possible to require guests to use the Slack for EMM app How should you respond to this request? (Select the best answer.)

A. It's not possible to require guests to use the Slack for EMM app.
B. Guests are required to use the Slack for EMM app by default.
C. Guests can be required to use the Slack for EMM app.
D. Guests can only login through the desktop app to access your workspaces.

Show Answer

Question # 11

Your organization is on the Slack Enterprise Grid plan. What are three benefits of syncing identity provider (IdP) groups? (Select the THREE best answers.)

A. Automatically adds or removes members of an Id group to workspaces within your org.
B. Makes membership for certain channels required to ensure that all members of an laP group remain members of a channel.
C. Makes membership for certain workspaces required to ensure that all members of an IdP group remain members of a workspace.
D. Automatically assigns system roles.
E. Automatically assigns approved apps to certain groups within your org.
F. Automatically assigns admin roles.

Show Answer

Question # 12

When a workspace's settings are changed to make single sign-on (SSO) mandatory, which series of events will members experience? (Select the best answer.)

A. They'll receive a Slackbot message in the workspace requiring them to click an authentication link to validate $50
B. They'll be immediately logged out and be required to authenticate their identity using sso before logging back in.
C. They'll receive a notification from their SO provider and be logged out immediately from the Slack workspace.
D. They'll receive an email that contains a link they'll use to connect and authenticate their Slack account with their account in their SO provider.

Show Answer

Question # 13

You re a Workspace Owner on a Slack Business+ plan. Your organization is planning to expand Slack usage to the entire company of 4,000 people. Your security team wants to make sure the Slack workspace is restricted to employees who are assigned a company email address. What is the most secure option for onboarding all 4,000 users into Slack? (Select (be best answer.)

A. Integrate with a SAML-based identity provider (IdP) and SCIM API connector so that you can pre-provision members to the workspace.
B. Enable email signup so that those with an approved company email address can join by clicking your workspace's sign-up link or entering their email on the sign in page.
C. Turn on Just in Time (JIT) provisioning and distribute an invite I irk that will allow those with the link to join the workspace.
D. Enable admins to invite their departments into the workspace so that new members arc automatically added to the correct channels

Show Answer

Question # 14

You're a Workspace Admin on the Slack Pro plan. Your compliance team asks you to prevent users from creating free workspaces with their organization email addresses. What should you recommend?

A. stay on the Slack Pro plan, and enable domain claiming.
B. Upgrade to the Slack Business+ plan, and enable Enterprise Key Management (EKM).
C. Upgrade to the Slack Enterprise Grid plan, and enable domain claiming.
D. Ask your Org Owner to enable two-factor authentication (2FA).

Show Answer

Question # 15

Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?

A. Workspace Admins can see all direct message content at any time through the Admin console.
B. Slack data is stored on your company’s servers.
C. Slack data is encrypted at rest and in transit.
D. Slack members can only access Slack when on the corporate network.

Show Answer

Question # 16

You're a Workspace Admin, and you want all new users to be added to several important channels when they first log in. What should you do to ensure new users automatically join these channels? (Select the best answer.)

A. Create a workflow that sends a welcome message promoting the most important channels within your company to new users.
B. Post and pin all of the important channels in your #general channel for new users to see when they first log in to Slack.
C. Train managers to add their new hires to the important channels as part of the new employee onboarding process.
D. Add important channels to your workspace's default channels.

Show Answer

Question # 17

Your company is on the Slack Enterprise Grid plan. The marketing team is working on a new branding campaign and would like to add consultants to your org as Multi-Channel Guests. What should the marketing team do to request access for these consultants? (Select the best answer.)

A. invite consultants through the workspace drop-down menu, and route approvals to a dedicated channel for admin approval.
B. Add the consultants as full members to provide the most flexibility in their ability to access necessary channels.
C. @mention their Workspace Admin in the appropriate #proj channel to request guest
D. Direct message (DM) an Org Owner requesting that their consultants be added as guests.

Show Answer

Question # 18

Large Corp is shutting down its Marketing team based in Europe. Deprovisioning is supported through their IdP. When Large Corp removes users from their IdP, what will happen to their Slack accounts?

A. Their accounts will be deactivated, but they won’t be signed out of their devices. A session reset is also required.
B. Their Slack accounts will be deleted permanently, and all messages and files will be deleted, as well, for compliance reasons.
C. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, only their messages and files in direct messages will be deleted.
D. Their accounts will be deactivated, they will be signed out on all of their devices, and their accounts will be removed from channels. However, their messages and files won’t be deleted.

Show Answer

Question # 19

You're a Workspace Owner. You notice employees are breaking corporate policy by sharing business-issued credit card numbers in channel when booking their travel for an upcoming customer meeting. Your information security team identifies this as a risk. What recommendation should you make to prevent this from happening in the future? (Select the best answer.)

A. Integrate with an Discovery solution using Slack's Discovery API.
B. Use the Admin APIs to create a custom script to flag credit card numbers.
C. Integrate with a Data Loss Prevention (DLP) solution using Slack's Discovery API.
D. Use Workflow Builder to allow people to report policy violations.

Show Answer

Question # 20

Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization. The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness. Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions. Which options appropriately describe Champions? (Choose all that apply.)

A. They are Slack Administrators, so they have the correct permissions to help the company manage change.
B. They actively communicate and promote transparency to reinforce the purpose and value of the tool.
C. They model best practices, and they can rally the team toward common goals.
D. They identify and implement key use cases for the tool and modify them over time to improve the team’s workflows.

Show Answer

Question # 21

You're a Workspace Admin for AcmeTesting Inc. You currently have a Slack workspace for the company's sales organization called AcmeTesting Sales, which has two subdepartments within it: Finance and Services. The AcmeTesting Sales workspace has these standard prefixes: help-, proj-. and announcements. What is an appropriate channel name within the AcmeTesting Sales workspace? (Select the best answer)

A. #sales-help-services
B. #acme-sales proj finance
C. #help finance
D. #announcements team

Show Answer

Question # 22

You will be managing a new product launch and have just been assigned a new team of 12 members. The launch will be complex and will require cross-collaboration within the organization. To start, you will need to introduce yourself as the project manager to each team member and introduce the scope of the new project. What should you do? (Select the best answer.)

A. Create a new private channel for the project, invite the team members and introduce yourself and the project scope. This will allow for increased transparency for the project team and ensure the details of the project are not exposed to anyone outside of the project team
B. Start a group direct message (group DM) with the members on the team introducing yourself and the project scope. This will allow members to have visibility into who else is on the team and provide a secure opportunity to ask questions.
C. Start a direct message (DM) with each member on the team, introducing yourself and the project scope. This secure approach will allow each member to reach out to you directly with questions before the project starts.
D. Create a new public channel for the project, invite the team members and introduce yourself and the project scope This will allow for increased transparency for the project team and help onboard new project members who may join in the future.

Show Answer

Question # 23

You're an Org Admin for an organization. Your executive team requires a new workspace to collaborate on sensitive topics related to a pending confidential acquisition. The team wants to hand-select workspace members until the team is ready to announce the acquisition more broadly. How should you set up the workspace access setting in this scenario?

A. By Request
B. Open
C. Hidden
D. invite Only

Show Answer

Question # 24

Medium Inc’s #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking QUESTION NO:s. Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

A. Limit the posting permissions to Org Admins, plus specific people.
B. Create a private channel and implement a personal benefits workflow, which doesn’t broadcast the sensitive information in channel.
C. Encourage employees to direct message the HR team with QUESTION NO:s and confidential information.
D. Archive the channel and create a new channel to eliminate the noise.

Show Answer

Question # 25

As a Workspace Admin, you've been tasked with launching Stack at your company. You need to provide resources for beginners to learn more about Slack on their own What are the two best ways you can help your coworkers access relevant Slack learning materials? Choose 2 answers

A. Ask members to review the 'Slack tutorials' section of the Help Center.
B. Guide members to the Slack resources library on slack.com.
C. Ask members to complete the Slack certified Admin program.
D. Invite members to watch the on-demand How to launch Slack at your organization' webinar.
E. Use the /feedback command or email feedback@slack.com to submit a support request to Slack.

Show Answer

Question # 26

The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don’t have a lot of time to attend training. Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)

A. Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.
B. Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.
C. Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.
D. Survey the Sales team to understand what currently makes their job difficult and determine which apps/ integrations and workflows to prioritize.

Show Answer

Question # 27

You're an Org Admin responsible for managing your organization's three workspaces, which are grouped by business vertical. Your organization wants to increase Slack usage to include additional users from other departments, and you anticipate this will result in requests for additional workspaces to house vertical-specific channels. You want to ensure there's a clear policy in place for end users to follow when requesting new workspaces. Given these business requirements, what is the best way to manage requests to create new workspaces?

A. Review, collaborate, approve, and reject workspace requests in one public, searchable channel.
B. Route workspace requests from an org-wide help channel to a private admin-only channel where admins can review business rationale of requests.
C. Do not allow end users to request new workspaces; instead, encourage them to create more channels.
D. Encourage end users to create new workspaces themselves, then link the workspace URL to your organization via domain claiming.

Show Answer

Question # 28

You are Workspace Admin of a small but fast-growing organization on Slack’s free plan. You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs. Which Slack feature and plan will suite this need?

A. Google workspace single sign-on (SSO) and user groups on the Slack pro plan
B. Mandatory two-factor authentication (2FA) on the Slack free plan.
C. Mandatory SAML single sign-on (SSO) and identity provider (Idp) groups on Slack Enterprise Grid
D. SAML single sign-on (SSO) and identity provider (idP) groups on the Slack Business+ plan

Show Answer

Question # 29

You're a Support Agent on the admin team for your organization's Slack Enterprise Grid workspace. You receive a service request from one of your employees to add 15 new members from a single external company to Slack in order to support a 12-month joint marketing partnership. The team requires multiple channels and members for external collaboration. How should you respond to the service request?

A. Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization car set up a free Slack instance if they are nor already using Slack.
B. Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAML single sign-on (SSO).
C. Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.
D. Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.

Show Answer

Question # 30

Bella is a Workspace Admin at a company with 3,500 employees. She is receiving complaints from her colleagues that "Slack is too noisy". Her team is bothered by frequent use of @here and @channel in public channels. She has never evaluated or changed the default settings, so she wants to change how those notifications work in her workspace. How can Bella change her workspace’s messaging restrictions to minimize disruption?

A. DM each user who uses the @here and @channel mentions and ask them not to do this in large channels.
B. Set @here and @channel to be used only in private channels, where membership is more limited.
C. Restrict @here and @channel usage to Owners and Admins only.
D. Restrict public channel posting to just Owners and Admins.

Show Answer

Question # 31

You're a Slack Workspace Owner responsible for setting up an app-approval process. In order to set up this process, which two actions are recommended? (Select the TWO best answers.)

A. Instruct app requestors to post a business justification in #help-admins when requesting apps.
B. Restrict apps that aren't already used by your organization.
C. Send all app approval requests to app managers in a Slackbot message.
D. Turn on app approval so members can only install apps that have been pre-approved.
E. Send all notifications to a specific channel that includes all app managers for app Approval.

Show Answer

Question # 32

Moshi is a Workspace Owner on the Plus plan. John is leaving the company on Friday, and Moshi will be deactivating John’s IdP account. What does Moshi need to do to ensure that John won't have access to Slack?

A. Change the email, and reset the password. Changing the email will end John’s Slack session.
B. Deactivating the IdP account will automatically delete the Slack account that was bound to it via SSO.
C. Check that the IdP supports de-provisioning via SCIM and that the connector app is installed and configured correctly.
D. Activate "Just-in-Time" de-activations to automatically remove John and any users who are inactivate for more than 14 days.

Show Answer

Question # 33

You're a Workspace Admin on a Slack Enterprise Grid plan. Your marketing team is working with an external contractor to prepare for a new product launch where multiple internal teams will need to work with the contractor. The contractor does not have Slack, so the marketing team asks you to add the contractor as a full member to Slack so they can join the numerous active project channels within the marketing workspace. Which type of access should you recommend for the contractor?

A. Multi-Channel Guest with access to all relevant project channels
B. Slack Connect direct message (DM) between the contractor and project lead
C. Single-Channel Guest with access to one project channel
D. Full member with access to the marketing workspace

Show Answer

Question # 34

Cristina is evaluating a Slack app’s security and notices that it has the following scopes present: channels:write and chat:write:user. Based on those scopes, which TWO actions can the app perform in Slack? (Choose two.)

A. Modify public channels
B. Upload files
C. Send messages as a member
D. Access group direct messages

Show Answer

Question # 35

Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an orgwide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead. Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?

A. There is a limit of ten org-wide channels, and this project would not necessitate creating one.
B. Org-wide channels are created by default when Slack is first implemented and cannot be reconfigured afterwards.
C. Org-wide channels are discoverable by all workspaces in the same Grid org and should only be used for information that applies to all employees.
D. Multi-workspace channels can be archived at the end of the project, but org-wide channels cannot.

Show Answer

Question # 36

You're a Workspace Primary Owner for a Slack Pro workspace owned by your company. App requests from users are becoming overwhelming, so you decide to create an app approval process that collects necessary information to assist your IT team in making app approval decisions. Which two Questions should you ask of the requestor during the app approval process? Choose 2 answers

A. Does the app support Data loss Prevention (DLP)?
B. Are competitors using the requested app'
C. Does the app support Enterprise Key Management (EKM)?
D. Does the app require a license?
E. What is the urgency level for the app request?

Show Answer

Question # 37

You're working with other Workspace Admins to define the criteria to approve requests to convert public channels to private What is one example of an acceptable reason to convert a public channel to private?

A. Members of the workspace do not wish to be notified of new content in the channel.
B. Channel membership is low; in the single digits
C. Several members in the channel arc also communicating by direct message (DM).
D. Channel members need to share sensitive files which should not be accessible by the wider workspace. 

Show Answer

Question # 38

You're an Org Admin planning the structure of your organization's new workspace, and decide to establish a few default channels for everyone to access. How does defining default channels help end users?

A. Default channels are always required, so members won't miss important updates.
B. Users are automatically added to a set of private and public channels.
C. Members and guests can find each other and interact as they're added to default channels.
D. Default channels orient new members and model channel naming conventions.

Show Answer

Question # 39

Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices. Which of the following mobile security features is available to Jason?

A. Block Workspace access
B. Restrict access based on IP
C. Block message copying and the downloads
D. Make VPN mandatory

Show Answer

Question # 40

You're a Workspace Owner, responsible for setting up your company's Slack Business+ workspace for the first time. You know that your team will need to approve various types of requests that users make within Slack, such as inviting other users, approving apps and creating Slack Connect channels. You want to make sure that admins will have visibility into the status of requests, including which haven been approved. What is the best way to set up an approval process within Slack that will require the least effort?

A. Use Workflow Builder to create multiple workflows that allow users to request the necessary approvals from a #help-slack channel.
B. Do nothing, as Slack's default settings automatically route approval requests to Workspace Admins through a Slackbot direct message (DM).
C. Post and pin a message with a request template in the #general channel that asks users to submit their requests in the #general channel.
D. Set up a #admins-approval channel, and change the settings for each request type to route approvals to the channel where Workspace Admins can approve.

Show Answer

Question # 41

You're a Workspace Owner introducing Slack to your organization for the first time. In order to encourage employees to use Slack, you've organized a contest to see who can send the most messages in Slack channels in a week. What's the best way to determine the winner? (Select the best answer.)

A. View the Channels tab in the Slack analytics dashboard.
B. Install a custom bot in each channel to count all messages,
C. View the Members tab in the Slack analytics dashboard.
D. Export messages from your workspace to view message data offline.

Show Answer

Question # 42

You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels. What is the best way to gather this information?

A. Review the Slack Connect section of your Slack sidebar.
B. Review the Slack Connect connections In the org admin dashboard.
C. Search for Slack Connect channels in the channel management dashboard.
D. Export the list of Slack Connect channels from the analytics dashboard.

Show Answer