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Frequently Asked Questions

Microsoft MS-220 Sample Question Answers

Question # 1

A company uses Exchange Online. The company configures the following retention tags: • Inbox: Delete in 365 days. • Deleted Items: Delete in 30 days. A user receives an email on April 27, 2022 and deletes the email on May 28, 2022. You need to determine the retention period of the email. On which date will the email expire? 

A. May 27, 2022 
B. May 28, 2022 
C. June27,2022 
D. April 27, 2023 

Question # 2

A company uses Exchange Online. A user named User1 schedules a meeting with a conference room mailbox named Conf1. Conf1 is already reserved for another meeting but does not automatically decline the conflicting meeting request. You need to ensure that conflicting meeting requests sent to Conf1 are declined. What should you do? 

A. Remove User1 from the RequestlnPolicy property list. 
B. Set the value of the AddNewRequestsTentatively property for the room mailbox to True 
C. Remove User1 from the RequestOutOfPolicy property list. 
D. Remove User1 from the BooklnPolicy property list. 

Question # 3

A company uses Exchange Online. A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK You need to resolve the issue. Solution: Remove the recipient's domain from the domain block list in the anti-spam policy. Does the solution meet the goal? 

A. Yes 
B. No 

Question # 4

A company uses Exchange Online in a multi-geo environment. A user named User1 has delegate permission to the mailbox of a user named User2. Auditing is enabled for the organization. All users are assigned Microsoft 365 E5 licenses. You discover that all mailbox access to User2 is being logged. However, security policies mandate that only mailbox access from administrators should be audited. You need to ensure that mailbox audit logs conform to the security requirements. Solution: Run the following Command: Set-Mailbox -Identity User1 -AuditEnabled $false Does the solution meet the goal? 

A. Yes 
B. No 

Question # 5

A company uses Exchange Online. A user reports they are not receiving emails with attachments from known senders. You need to troubleshoot the issue. Which two policies should you review? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

 A. Safe Attachments 
B. Anti-phishing 
C. Anti-malware 
D. Anti-spam 

Question # 6

A company uses Exchange Online in a multi-geo environment. A user named User1 has delegate permission to the mailbox of a user named User2. Auditing is enabled for the organization. All users are assigned Microsoft 365 E5 licenses. You discover that all mailbox access to User2 is being logged. However, security policies mandate that only mailbox access from administrators should be audited. You need to ensure that mailbox audit logs conform to the security requirements. Solution: Run the following command: 5et-MailboxAuditBypassAssociation -Identity User2 - AuditByPassEnabled $true Does the solution meet the goal? 

A. Yes 
B. No 

Question # 7

A company uses Exchange Online. A user named User1 receives a notification that their mailbox is full. You verify that User1's mailbox size is 49.8 GB. You need to increase the maximum size of User1's mailbox to 99 GB. Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

 A. Assign an Exchange Online Plan 1 license to User1. 
B. Run the set-Mailbox cmdlet. 
C. Run the Get-Msolsubscription cmdlet. 
D. Assign an Exchange Online Plan 2 license to User1. 

Question # 8

A company uses a Microsoft Exchange Server 2019 hybrid environment. User mailboxes are hosted on the Exchange Server. You observe that user mailboxes are configured to automatically forward emails to external recipients. You need to identify which mailboxes are automatically forwarding emails. What should you use?

 A. an auto forwarded messages report 
B. a mail flow rule 
C. an outbound spam policy 
D. a role assignment policy 

Question # 9

A company uses Exchange Online. A user receives a non-delivery report when sending emails to external recipients. You perform a message trace and discover that emails are not being sent from the Exchange environment. You need to identify the component that is causing the issue. Which component is causing the issue?  

A. Anti-phishing protection 
B. Anti-spoofing protection 
C. Connection filter policies 
D. Mail flow rules 

Question # 10

A company uses Exchange Online. The company creates a transport rule to append a disclaimer to incoming emails from external senders. Users report that emails from external senders do not include the disclaimer. You need to troubleshoot the issue. What should you do? 

A. Review the audit logs. 
B. Perform pipeline tracing. 
C. Perform a message trace. 
D. Review the message tracking logs. 

Question # 11

A company uses Exchange Online. The company enables modern authentication. Users report that Microsoft Outlook continuously prompts for credentials. You need to ensure that users can authenticate successfully. Which registry key should you configure on the client computers?

 A. AlwaysUseMSOAuthForAutoDiscover 
B. PreferProvidedEmaillnAutoDiscoverAuthPrompts 
C. ExcludeHttpsAutoDiscoverDomain 
D. ExcludeExplicit0365Endpoint 

Question # 12

A company uses Exchange Online. You observe that emails are being automatically forwarded to external recipients using inbox rules and SMTP forwarding. You need to create a report that lists forwarded emails. What should you use? 

A. Microsoft 365 compliance
B. the Get-TransportRule Cmdlet 
C. Exchange admin center 
D. the Get-OutboundConnector cmdlet

Question # 13

A company uses Exchange Online. The company configures a transport rule that applies a disclaimer to all emails from the Internet. Users receive calendar sharing invitations from external senders. Users report that they are unable to open the calendar from a sharing invitation in Outlook on the web. You need to resolve the issue. What should you do? 

A. Change the fallback action of the transport rule to Ignore. 
B. Set the value of the ApplyHtmlDisclaimerTextLocation parameter to Prepend. 
C. Change the fallback action of the transport rule to Reject. 
D. Set the value of the ApplyHtmlDisclaimerTextLocation parameter to Append. 

Question # 14

A university uses Exchange Online. Students must be able to find email addresses for other students in the university's address book. You need to prevent students from finding faculty email addresses in the address book. You create and assign an address book policy (ABP). Which cmdlet should you use to enable ABP routing?  

A. Set-FrontendTransportService 
B. Set-TransportService 
C. Set-MailboxTransportService 
D. Set-TransportConfig 

Question # 15

A company uses Exchange Online. A user reports that they did not receive an email from an external sender. You perform a message trace and observe the following in the message header SFV: BLK You need to resolve the issue. Solution: Add the sender's email address to the recipient's allowed list Does the solution meet the goal? 

A. Yes
 B. No

Question # 16

A company uses Exchange Online. The company configures an SMTP relay device. Users report that emails are being delivered to the Junk Email folder. You need to ensure that emails are delivered to the recipient's inbox. What should you do? 

A. Configure a DNS MX record for the SMTP relay device IP address. 
B. Configure a DNS A record for the SMTP relay device IP address. 
C. Add the IP address of the SMTP relay device to the SPF record. 
D. Add a mail flow connector to allow emails from the SMTP relay device IP address. 

Question # 17

A company uses Exchange Online. A user reports receiving the following non-delivery report (NDR) when sending an email: 5.2.2 Submission quota exceeded. The sender has exceeded the recipient rate limit. What should you do?

A. Instruct the sender to reduce the email size and resend the email. 
B. Increase the Maximum number of recipients in a message value. 
C. Instruct the sender to wait 24 hours before resending the email. 
D. Increase the Maximum size of a message sent value. 

Question # 18

A company uses Exchange Online. The company enables Microsoft Office 365 Message Encryption (OME). A user named User1 sends an encrypted email to a dynamic distribution group named DDG1. A user named User2 receives the email from DDG1 but is unable to open the encrypted email. You need to resolve the issue. What should you do? 

A. Configure the scope of the address book policy to include DDG1 as a member. 
B. Configure the MIME types that are associated with the default Microsoft Outlook Web App policy. 
C. Instruct User2 to upgrade their internet browser. 
D. Instruct User1 to send the encrypted email to User2. 

Question # 19

A company uses a Microsoft Exchange Server 2019 hybrid environment. Users hosted on Exchange Online report that they cannot view Exchange Server users' free/busy information. Exchange Online users can view free/busy information for other Exchange Online users. Exchange Server users can view free/busy information for other Exchange Server users. You need to troubleshoot why Exchange Online users cannot view free/busy information for Exchange Server users. What are two possible ways to achieve this goal? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point. 

A. Run the Get-organization Relationship cmdlet in Exchange Online. 
B. Run a connectivity test from the Microsoft Remote Connectivity Analyzer.
 C. Run the install-FreeBusyFolder cmdlet on the Exchange Server. 
D. Run the Get-Exehangeserver | f1 internet web Proxy cmdlet on the Exchange Server. 

Question # 20

A company uses Exchange Online. Users report issues synchronizing their mobile devices with Exchange. You need to troubleshoot the issue. Which cmdlet should you run? 

A. Get-MobileDeviceStatistics 
B. Get-ActiveSyncDevice 
C. Get-MobileDeviceMailboxPolicy 
D. Get-ActiveSyncDeviceClass

Question # 21

A company uses Exchange Online in a multi-geo environment. A user named User1 has delegate permission to the mailbox of a user named User2. Auditing is enabled for the organization. All users are assigned Microsoft 365 E5 licenses. You discover that all mailbox access to User2 is being logged. However, security policies mandate that only mailbox access from administrators should be audited. You need to ensure that mailbox audit logs conform to the security requirements. Solution: Run the following Command: Set-Mailbox -Identity User2 -DefaultAuditSet Delegate,Owner Does the solution meet the goal? 

A. Yes 
B. No

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